About the job

Job summary

The Cabinet Office is the corporate headquarters for the government, employing over 6,000 people in a variety of roles across the UK. In partnership with HM Treasury, we take the lead in certain critical policy areas and support the Prime Minister to ensure the effective running of government.

Cabinet Office Digital has a crucial role to play in modernising the Cabinet Office through digital transformation. The directorate has approximately 300 staff and is growing in order to meet the demands of the department, and to provide a wider and more mature range of digital, data, technology and security services.

This role sits within the Portfolio Delivery team of Cabinet Office Digital. We are responsible for leading and supporting the delivery of excellent digital services and digital transformation changes with business units across the Cabinet Office. This is an exciting opportunity to work on a wide variety of projects from high profile public-facing sites to internal digital transformation projects.

Job description

As a delivery manager you will be responsible for the effective delivery of one or more complex digital services, managing end-to-end delivery through to live service. You will lead a multidisciplinary agile team made up of internal digital specialists and external suppliers, working with stakeholders up to the highest level.

You’ll be adept at delivering complex digital services, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed.

Responsibilities

You will:

• be responsible for the effective delivery of complex, high-risk digital products and services
• deliver projects and products using the appropriate agile project management methodology, learning and iterating frequently
• coach delivery team members and others to apply the most appropriate agile and lean tools and techniques
• matrix-manage multidisciplinary teams made up of business analysts, service designers, user researchers, technical architects and software engineers, ensuring they are motivated, collaborating and working well
• work with managed service and contingent labour team members as a part of your multidisciplinary team, ensuring that they are adhering to our ways of working and are integrated into and participate in the wider delivery team activities
• lead the collaborative, dynamic planning process, prioritising work that needs to be done against the capacity and capability of the team, and ensuring the team remains focused on those priorities
• identify obstacles and help the team to overcome them
• work with your product manager, the service owners and product owners from business units to define the roadmap for any given product and translate this into an achievable backlog
• be responsible for resource planning, budgeting and forecasting at each stage of the produce life cycle
• ensure all products are built to meet digital and security standards at each phase of delivery (Discovery, Dlpha, Beta, Production), acting as a champion for user needs and quality standards
• prepare service owners and teams for Alpha, Beta and Live service assessments where appropriate
• create and maintain an active risk register
• actively participate in the delivery manager community, sharing skills and knowledge and ensuring in best practice

Person specification

Essential skills and experience:

• A track record of delivering digital services at pace in complex environments across multiple phases
• Strong background in agile delivery management methodologies, processes and techniques
• Managing successful, motivated multi-disciplinary delivery teams with an understanding of team styles and how people work together
• Maintaining delivery momentum and unblocking issues to optimise the delivery flow of teams
• Excellent communication and interpersonal skills, including the ability to mediate and mend relationships within your team, whist engaging and managing the expectations of stakeholders at all levels
• Proven track record of successfully dealing with uncertainty
• Ability to bring sophisticated influencing skills to conversations (challenging when appropriate)

Desirable skills and experience:

• Experience of working to the Digital Service Standard and leading teams through service assessments
• Experience of using Jira and Confluence

Benefits

Alongside your salary of £53,400, Cabinet Office contributes £14,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of your application you will be required to provide a CV setting out your career history and qualifications, highlighting specific responsibilities and achievements that are relevant for this role, together with reasons for any gaps within the last two years.

You will also be required to provide a Statement of Suitability (750 words max.)

Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification section of the job advert.

Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert.

You will also be assessed on behaviours at application stage.

Should you be successful at sift, you will be invited to attend an interview where you will be assessed on behaviours and strengths.

Expected timeline (subject to change)

Expected sift date – WC w/c 08/01/2024
Expected interview date/s – WC 15/01/2024
Interview location – Video Interview

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

• Contact Government Recruitment Service via menurecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 
• Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.