About the job

Job summary

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

• Our Vision - To support UK defence customers with outstanding service every time.
• Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. 

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments.  Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

Come and join the DBS community today!

Job description

This is a critical business change role, responsible for overseeing the optimisation of MyHR, expanding current and adoption of new functionality. You will act as a key liaison between the business and the Optimisation Project Team, using SME knowledge and business change support to develop and transition services into DBS business areas and the adoption of enhanced self-service capability across the MOD.

Work with customers to establish and deliver a MyHR optimisation capability, configuring unused functionality within the product to deliver fresh transformative value to defence.

Work collaboratively with other members of the Change and Modernisation Team and representatives of the DBS Operational Teams to ensure the best delivery of all change and modernisation initiatives across FPCP.

Review and act on customer feedback relating to the MyHR Optimisation Project and identify areas of improvement through the change request process.

Have Line Management responsibility for one HEO MyHR Transaction Console Manager.

Have joint responsibility for managing and acting upon Oracle Updates including new patches.

Responsibilities – as the MyHR Optimisation Business Change Manager you will be responsible for the following deliverables where required:

• Leadership and Delivery - Lead on business change activity and work with the project to support delivery of the business case benefits and outcomes. Champion the use of standard methodology and provide expert advice for team members and project community. Assess and understand the impact on vested parties to improve the likelihood of their adoption of the change.
• Change Products - Support the Project Manager to create the required Business Change products. Leads on engagement with key contacts. Ensures products are fit for purpose.
• Change Planning - Establish and maintain the change plan.
• Business Readiness - Identify, qualify, and update the business readiness criteria across area of responsibility before implementation. Supports the tracking of these to 'approve/refuse' launch.
• Business Management - Support the Benefits Manager, Project Manager, and stakeholders to identify and leverage benefits. Considers Benefits Management in all Business Change activities.
• Change Communication - Create and maintain communication plans as they relate to Business Change messaging. Provides content for communications relating to Business Change across area of responsibility.
• Stakeholder Management - Identify and classify stakeholders, ensure their inclusion in relevant engagement plans. Point of contact for larger pool / more senior stakeholders. Chair relevant participant groups across MOD including Functional Leads and Service Owners, to agree the implementation of new opportunities identified during the MyHR Optimisation Project.

Person specification

The ideal candidate will be enthusiastic about discovering, developing and implementing opportunities for change in delivery of operational services through technology. They should have a good understanding of Oracle SAAS products, especially Human Capital Management and appreciate its impact and benefits for Defence.

The successful candidate will be able to demonstrate how they have delivered change and improvements within an operational HR environment.

Benefits

Alongside your salary of £43,080, Ministry of Defence contributes £11,631 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on the following success profile elements:

Primary: Behaviour - Changing and Improving. In this instance the remaining elements will be tested at interview.

At the application stage you will be assessed against the following:

Experience

• CV
• Personal statement

Behaviour 

• Changing and Improving
• Behaviour - Leadership

At the interview stage you will be assessed against the following:

Behaviour -

• Changing and Improving
• Leadership
• Communicating and Influencing
• Seeing the Big Picture

In the rare case where individuals have exact matching scores, the order of merit will be determined based on the behaviour scores at interview in the following order:

• 1 - Behaviour - Changing and Improving
• 2 - Behaviour - Leadership
• 3 - Behaviour - Communicating and Influencing
• 4 - Behaviour - Seeing the Big Picture

If candidate scores are still exact, the merit order will then be determined on the sift score in the following order:

• 1 - Experience - CV
• 2 - Experience - Personal statement
• 3 - Behaviour - Changing and Improving
• 4 - Behaviour - Leadership

We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months.

Application sifting to take place week commencing : 19/02/2024

Interviews are currently taking place via MS Teams and will be conducted week commencing: 26/02/2024

A minimum of 2 full working days’ notice will be provided for interviews.We endeavour to stick to these dates, but these are subject to change around business needs.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-EnhancedRecruitmentTeam@mod.gov.uk

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. 

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. 

To assist with your application please find attached -  

DBS Candidate Information Guide - Working for Defence Business Services - GOV.UK (www.gov.uk)

 (26) UK Ministry of Defence: Life , LinkedIn

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.