About the job

Job summary

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence? 

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. 
 
•    Our Vision - To support UK defence customers with outstanding service every time.

•    Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. 

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. 

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments.  Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.  

Come and join the DBS community today! 

Job description

The Digital and Information Technology (DIT) Team has an exciting opportunity for a Resource Manager to join our close-knit and hard-working team.

The Resource Manager will support the Hd of DIT and DIT colleagues in co-ordination of Digital, Information & Technology (DIT) Resource and Workforce Data. A key aspect of the role will be providing accurate monthly returns and forecasts to Defence Business Services (DBS) Resources, ensuring DIT aligns to funding and resource agreements. The position will also lead the DIT recruitment process, ensuring adherence to MOD and DBS processes.

DIT is currently engaged in a large recruitment exercise and the role will support this work as required, acting as the lead co-ordinator with DBS Resourcing and Recruitment teams to ensure timely approvals and processing, assisting line managers and senior leaders to ensure appropriate mechanisms are utilised across our team through active engagement in gathering vacancy updates and changes to recruitment controls, policies and processes. 

The Resourcing Manager will also work closely alongside our Strategic Workforce Planning Lead to provide data and information of current recruitments and vacancies to assist in the effective planning of DIT skills and resources. There will be close liaison with DIT senior leaders.  

The post holder is required to have competence in using Excel (V-lookups, pivot tables) and experience using databases such as BI Publisher and PowerPoint. 

The role currently has Line Management and oversight for the Hd DIT Executive Officer position.

Responsibilities

DIT is a multi-functional enabling Team comprising of 8 x Grade 6 areas, based in various locations across the country. This position looks to support the DIT 1* and Grade 6s to ensure workforce numbers are tracked and monitored in line with agreed in year WCT and funding.

Workforce Control Total

Responsible for ensuring all DIT positions and staff are accounted for in the WCT forecast. Analysing the monthly data from DBS Resources and providing updates on forecasted staff intake and departures.

Lead monthly meetings with each DIT G6 to ensure a full understanding of current vacancy statuses and next steps.

Providing DIT SLT with an accurate picture at management meetings to enable strategic recruitment decisions, alongside risk appetite. 

Able to provide an overview of causes for delays to recruitments and ensuring adherence to MOD and DBS Policies and processes.

Providing workforce information as required by DIT, Central DBS teams. 

Recruitment

Complete TVA activities once reviewed and endorsed as per DIT process.

Working with RPERT (Resourcing Partner and Enhanced Recruitment Team), on process, improvements and understanding ways of improving recruitment activities for DIT.

Responsible for the DIT Recruitment pack and presentation at monthly management meeting. Ensuring regular reviews and access to all recruiting LMs.
Attend weekly RPERT meeting.

Working with the RPERT and RLM to pull together candidate information sessions where appropriate.

Monitoring trends in recruitment timescales to identify and work on solutions for any blockers to the process.

Gathering information to inform recruitment campaigns and reserve lists as appropriate.

Monitoring onboarding timelines to ensure effective induction of DIT staff, and all-encompassing tasks.

Manage the DIT Exit Conversation process and associated tasks.

Communicating approval decisions, whilst working under current recruitment controls.
 
As part of the BMT there will be a requirement to draft and send via mailshot internal DIT   communications. Producing slides / packs as required.

Assisting in other BMT tasks to provide cover or complete adhoc reports.

Occasional travel to other DBS or MOD sites may be required.
 
Line Management (LM) Responsibilities: (this is currently under review)

You will Line Manage 1 x band EO who manages the Hd DIT diary, mailbox and travel arrangements, alongside a variety of other tasks in support of DIT, DIT Senior Leaders and BMT.

You will be responsible for the oversight of these tasks and providing cover to support Hd DIT in the EOs absence

Person specification

Essential Experience

Competence in using Excel (V-lookups, pivot tables) and experience using databases and PowerPoint. Transferring data into a visual output for presentation to DBS / DIT Managers.

The post holder must be highly organised, possess good interpersonal skills and be able to adapt to fast changing priorities and deadlines.

Desirable Experience

Experience of working in a sensitive environment and dealing with confidential information.

Stakeholder engagement with a range of stakeholders both within and outside your immediate team. 

Ability to communicate and convey proposals, ideas and recommendations to different audiences. 

Ability to balance the requirements of several stakeholders, their priorities and deadlines, with agility and diplomacy. 

Self-motivation to plan, develop and deliver significant pieces of work with light touch management, whilst also being part of a team which needs to pivot to deliver an overriding priority on occasion. 

Enthusiasm for own and colleagues continuing professional development.

Benefits

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on the following success profile elements:

Primary: Experience - Personal statement

Secondary: Experience - CV

In this instance the remaining elements will be tested at interview.

At the application stage you will be assessed against the following:

• Experience - CV
• Experience - Personal statement - 1000 words - Please provide information of how you meet the criteria set out in the job description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlined in the job advert. 

At the interview stage you will be assessed against the following:

• Behaviour - Managing a Quality Service
• Behaviour - Making Effective Decisions
• Behaviour - Communicating and Influencing
• Behaviour - Leadership

In the rare case where individuals have exact matching scores, the order of merit will be determined based on the behaviour scores at interview in the following order:

• 1 - Behaviour - Managing a Quality Service
• 2 - Behaviour - Communicating and Influencing
• 3 - Behaviour - Making Effective Decisions
• 4 - Behaviour - Leadership

If candidate scores are still exact, the merit order will then be determined on the sift score in the below order or priority:

• 1 - Experience - Personal statement
• 2 - Experience - CV

We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months. 

Application sifting to take place late January.

Interviews are currently taking place via the following method: Face to Face

Interviews will be conducted mid - late February.

A minimum of 2 full working days’ notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs.

To assist with your application please find attached below: 

1.     DBS Candidate Information Guide - Working for Defence Business Services - GOV.UK (www.gov.uk)

Disability Confident Scheme 

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.  

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-EnhancedRecruitmentTeam@mod.gov.uk  

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. 
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.