About the job

Job summary

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

• Our Vision - To support UK defence customers with outstanding service every time.
• Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. 

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. 

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Norcross - DBS has recently undertaken a review of its operational locations in the Northwest, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026. 

Come and join the DBS community today!

Job description

DBS delivers a broad range of services to Defence, supported by the Defence & Information Technology (DIT) Enabling Pillar. Release and Environments Management is part of Change Delivery Services within DIT.

DBS has gone through a transition phase of moving Human Resources and Payroll application platforms to Oracle Cloud which has introduced new ways of working and managing future changes, releases, and manageability of environments which this role will be heavily involved in.

What will the successful candidate be doing?

• Being a part of the Cloud environments team to help manage the Cloud environments for the end user.  
• Communicating with the users, via emails and Team’s Meetings, to inform them of upcoming refreshes and other information that they may require. 
• Providing access and required roles for users to be able to work within the environments.
• Having a good eye for detail to ensure that all data entered is accurate and correct. 
• Planning to ensure that all tasks are completed, and the necessary communications sent out to the end user.  
• Keeping all key documentation and trackers up to date as well as completing new documentation for tasks as they happen. 
• Chairing and attending meetings and being able to take away key tasks and action them accordingly. 
• Working to deadlines and understanding what barriers you might come across and how to navigate around them. 
• Working with other teams to ensure all tasks are done in a timely manner and working to tight deadlines. 
• Being able to adapt to a changing workload and being able to prioritise work as it comes in.
• Having an appreciation of changes to be made within the environments as an end-to-end process from the requirement, environment for development and test, through to approval for release.   
• Being a part of the release team to ensure that releases are scheduled and delivered accordingly and working with the Change team to ensure the stakeholders know what is going to be in each release and when it is going to be applied to the environments. 
• Working with the Change Team, Business, Developers and Test Team to ensure the release is put into the correct environment and being a part of the process to release any changes into these environments. 

Person specification

Successful candidates will require good management, communication and stakeholder skills plus, an aptitude for working with data and information systems.

Experience/Appreciation of:

• Release management
  
• Working in an IT Release, such as Cloud deployment environment
  
• Working with various stakeholders and managing customer expectations
  
• Working to flexible, tight timescales
  
• Manage high volumes of change to meet a Release

Benefits

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on the folowing success profile elements:

Primary: Behaviour - Delivering at Pace

Secondary: Behaviour - Making Effective Decisions

In this instance the remaining elements will be tested at interview.

At the application stage you will be assessed against the following:

• Behaviour - Delivering at Pace
• Behaviour - Making Effective Decisions
• Experience - CV
• Experience - Personal statement

At the interview stage you will be assessed against the following:

• Behaviour - Delivering at Pace
• Behaviour - Making Effective Decisions
• Behaviour - Communicating and Influencing

In the rare case where individuals have exact matching scores, the order of merit will be determined based on the behaviour scores at interview in the following order:

• 1 - Behaviour - Delivering at Pace
• 2 - Behaviour - Making Effective Decisions
• 3 - Behaviour - Communicating and Influencing

If candidate scores are still exact, the merit order will then be determined on the sift score in the following order:

• 1 - Behaviour - Delivering at Pace
• 2 - Behaviour - Making Effective Decisions
• 3 - Experience - Personal statement
• 4 - Experience - CV

We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months. 

Application sifting to take place on: 15/01/2024

Interviews are currently taking place via the following method: MS Teams

Interviews will be conducted week commencing: 22/01/2024

A minimum of 2 full working days’ notice will be provided for interviews.

We endeavour to stick to these dates, but these are subject to change around business needs.

 

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-EnhancedRecruitmentTeam@mod.gov.uk

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. 

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. 

To assist with your application please find attached -  

DBS Candidate Information Guide - Working for Defence Business Services - GOV.UK (www.gov.uk)

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.