About the job

Job summary

The Digital Data and Technology (DDaT) profession enable the Home Office to keep the UK safe and secure. They do this by designing, building, and running the services that help people apply for visas or passports, support policing and counter-terrorism operations, and protect the UK’s borders.​​

Team members have specialised knowledge and a calling to build on it. We want the best people to come to the Home Office and work in the diverse roles and communities they’re passionate about. This is how we produce exceptional outcomes.​​

The Home Office has created a government-led bespoke career framework that enables career planning, while ensuring our people can be the best they can be. The framework includes Heads of Role, who are industry specialists. They build communities, set standards for what ‘good’ looks like, and ensure we have the right people in the right jobs at the right time.​​

We also have a profession management unit, which aims to provide the best professional experience to all our technical staff with a real passion for – and focus on – continuous professional development. We invest heavily in our people as part of growing our collective capability.

You can keep up to date with our work on the Home Office DDaT blog 

Job description

Quality Assurance and Testing (QAT) is an important part of the Home Office mission. Everyone is responsible for quality, and we have a team of skilled people who make sure quality is delivered in the most effective way. This means getting fast feedback, understanding how a service performs, and helping the development team to make more informed decisions. We value automating as much of the test effort as possible allowing our team of specialists and domain experts to undertake better evaluations.

You can see more here Quality, Assurance and Testing - Home Office Careers 

As a Senior QAT Analyst, you will deliver quality assurance across your project or at sprint level. You will take a user centred approach to Quality Assurance and Testing (QAT) and develop and implement QAT approaches to help meet user needs.

You will work in collaboration with delivery partners to make sure QAT is embedded by default into the development approach. To help the QAT practice thrive, you will develop knowledge of new and emerging tools and approaches and apply these to help the organisation deliver better success. 

Working within a programme team, you will have an opportunity to promote quality outcomes and values.

You will further develop your own analytical and delivery management with a focus on helping the programme team deliver high quality outcomes at pace whilst honing stakeholder engagement and continuous improvement skills. 

You will work with business stakeholders, developing an understanding of their needs and translating them into a QAT approach. As part of the DDaT community, you will share, collaborate and promote the value of QAT. 

There is a link to how it feels to work in QAT on our GOV.UK site here: Day in the life of a QAT'er

Person specification

Your main day to day responsibilities will be (but not limited to): 

• Taking a user centred approach to implementing team or sprint level quality assurance and testing activities, providing practical, risk-based solutions including formal test analysis, design and exploratory or experience-based methods 
• Applying QAT practices to different technical delivery environments and delivery lifecycles including agile teams and continuous release pipelines 
• Working in collaboration with delivery partners in QAT, DDaT and more broadly across the organisation, to ensure that effective and efficient QAT capabilities are developed and integrated into the software development process 
• Driving forward the development of QAT capabilities within the QAT organisation, including continuous professional development and identifying new and emerging industry leading technologies 
• Providing technical advice and assurance on the wider application of QAT solutions, influencing the effectiveness and delivery of quality practices throughout the team or sprint level 

Other day to day activities may depend on the delivery approach, business area or requirements of the product team 

Essential skills criteria

You’ll have a demonstrable passion for Quality Assurance and Testing, with the following skills or some experience in: 

• Translating QAT and development strategies into practical, risk-based quality assurance and testing activities across the delivery lifecycle, ensuring alignment to user needs, technical dependencies and organisational standards
• Analysing a range of complex user needs, business requirements and technical designs at project or service level, identifying or assuring test goals, test case specifications and acceptance criteria
• Working in a technical environment, requiring a broad range of internal and external integration, ensuring the deployment of a broad range of tools and test environment options including open source technologies, automation frameworks and modern platforms
• Applying knowledge and experience of a specific technical or business domain to enable the delivery of quality assurance and testing
• Establishing and maintaining relationships with multiple delivery partners including technical and non-technical stakeholders, communicating the goals and progress of quality assurance and testing activities as an embedded member of the delivery team or across a specialist area of delivery
• Developing yourself and the wider team through a range of activities that achieve current business goals, help to meet future challenges and build a capacity for change

The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework).  

Please see below for the relevant skills required for your role: 

• Strategy and Architecture
• Strategic Planning (ITSP) – Level 3
• Test Analysis, Design and Execution – Level 3
• Automation and Tooling – Level 3
• Performance Testing – Level 3
• Integration and Assurance – Level 3
• Domain Experience – Level 3

Benefits

Alongside your salary of £41,600, Home Office contributes £11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. 

As part of the application process, you will be asked to complete:  

• A CV detailing job history/qualifications/skills 
• A statement of suitability (personal statement) (maximum 1250 words)   

Further details around what this will entail are listed on the application form.

The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.  

The sift will be held on the statement of suitability (personal statement). The CV is for information purposes only and will not be marked.

Candidates shortlisted will be invited to an interview which will consist of experience-based questions and behaviour-based questions as listed in the advert. 

Sift and Interview dates

The sift is expected to commence from 15th January 2024.

Interviews are expected to take place from week commencing 29th January 2024.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

Interviews will be carried out via video. Candidates will be required to have access to:

• A laptop (personal or work) with a working webcam
• Good internet connection
• Microsoft Teams

PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.

Further information 

Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.

If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application, please reconsider applying as your application is unlikely to be successful.

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

A reserve list may be held for a period up to 12 months from which further appointments may be made.

UK residency and security requirements 

You need to have lived in the UK for the past 5 years.  This is because this post requires the successful candidate to have Security Check (SC) clearance, and you need to have been a resident in the UK long enough for sufficient checks to take place. These checks will only take place after the job offer has been accepted. 

Visa sponsorship

We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can discuss any specific questions with the Vacancy Holder

We often have similar roles available at different grades. If a candidate is suitable for a similar role, or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours and essential skills

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. 

We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. We particularly welcome applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit on the basis of fair and open competition.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are Stonewall top 100 Workplace Equality Employer and a Social Mobility Foundation top 75 employer. 

New entrants are expected to join on the minimum of the pay band. 

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview, you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. 

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk  

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional 

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. 

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.