About the job

Job summary

The Digital, Data and Technology function is responsible for the provision of IT and related services to all UKEF users. The Division has three principal areas of responsibility:

1. The provision of IT infrastructure, equipment and support services for the Department;
2. The definition, development and testing of bespoke software for the Department; and
3. Definition of the Enterprise Architecture for the Department and the logical design and business analysis of UKEF IT systems.
   
   

This post sits within the IT Operations function (number 1 above) within UKEF. The IT Operations functions vision is to provide a first class employee experience with technology. We deliver, provide, manage and support critical IT services to the UKEF business. We own and define the employee experience across all technology our customers use, to enable greater productivity throughout the business.

We are here to enable and ensure that our employees have a first class, seamless and productive experience with their technology.

Job description

IT Operations oversee one of the largest budgets and busiest cost centres in UKEF, in terms of volume of transactions, variety and complexity. This involves sourcing a range of IT products and managed service agreements, overseeing contracts, licensing and other requirements.

Person specification

Main Activities

• To provide the Head of IT Operations with support for contract management of existing UKEF IT contracts and ensuring that they remain fit for purpose;
• Development of collaborative relationships with key finance, procurement and commercial colleagues in UKEF and DIT;
• Development of a sourcing pipeline for IT Operations – a 12-month rolling view of contract anniversaries, with proposed actions for each (re-compete, extend, cease etc) and plan for the required activity in advance, working with procurement colleagues in UKEF and commercial colleagues in DIT;
• Creation of a summary of the key terms of our major contracts – what increases costs, what support are we buying and are we using it, KPIs etc
• Delivery of the portfolio of sourcing activity aligned to UKEF objectives, managing the end-to-end procurement cycle in collaboration with UKEF procurement and DIT commercial colleagues for a range of goods and services from initial supplier selection, through to tender evaluation and contract award – with an immediate focus on business critical re-procurement activity relating to UKEF’s two primary IT managed service contracts;
• Add value to the quality and cost effectiveness of the procurement of goods and services harnessing commercial relationships with DIT during various stages of the procurement cycle;
• Cross-checking of UKEF software licensing to ensure usage tallies with procured licenses;
• Effective and collaborative working relationships with key UKEF business and DIT commercial stakeholders in order to develop ‘fit for purpose’ specifications that deliver value, quality and innovation throughout the lifetime of a contract;
• Adapt quickly and learn new skills on systems and processes operated within the organisation;
• Management of the IT Operations cost centre, including forecasting, accruals and other activity to drive value for money, align with internal finance processes and ensure best practice management of IT Operations funds;
• Administration relating to the ITD Government Procurement Card (GPC) including uploading of invoices to the banking portal;
• Reforecasting the IT budget based on known spend in the year
• Requests and issuance of purchase orders for all new IT purchases; and
• Production and delivery of such finance and sourcing reports as may be required.

This list is not exhaustive, you may be required to carry out additional duties according to business need.

Benefits

Alongside your salary of £56,430, UK Export Finance contributes £15,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

You will be invited to complete the online application form.  The application form must be completed by 23.55 on the day of the closing date for it to be accepted.

All applications will be sifted against our minimum selection criteria outlined in the personal specification. 

You will be asked in the relevant sections of the application form to provide examples of evidence against a range of the success profiles (refer to appendix 1).  Where applicants are asked to apply with a personal statement, you should fully articulate in 750 words how you meet the essential criteria outlined in the person specification within the Information Pack

For the initial sift your application will be evaluated against:

1. Experience
2. Ability
3. Technical
4. Behaviours

 

If you are successful following the sift stage, you will be invited to an initial interview; this will include the following assessment:

1. Behaviours/Technical/Experience - a formal panel interview where you will be interviewed across all four behaviours highlighted and your technical ability to successfully carry out the role.
2. Technical - a short exercise (this will be on a topic determined by UKEF and will need to be prepared in advance).

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.