About the job

Job summary

We are currently looking for an enthusiastic Data Protection & Information Governance Apprentice to join our Data and Information Governance team within the Digital and Technology Group. 

This is a full-time opportunity, on a 19 month fixed term contract basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.  

Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.  

 

We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.  

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Who are we?  

 

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.   

The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency’s legacy technologies and to deliver innovative new solutions, designed around our customers’ needs. D&T works in a holistic way to combine digital and technology change, data and information management, project delivery, business process, product management and cultural change to maximise out impact and ensure sustainability. 

The Data & Information Governance team is responsible for setting the MHRA’s standards and frameworks for our management and use of data and information, ensuring that the Agency can access the data it needs when it needs it and draw maximum insight from the data it holds. 

Job description

What’s the role?  

As a Data Protection and Information Governance Apprentice, you will be developed through training to support the Data Protection Officer and the Knowledge & Information Management Team. You will be responsible for a range of duties including managing a caseload of active data protection queries and requests for advice, managing and advising on Individual Rights Requests, and for completing personal data breach reviews and investigations. 

Key responsibilities:  

 

• Work with the Data Protection Officer to support other colleagues across the department to understand the requirements of and to comply with Data Protection Legislation. 

• Manage a caseload of active requests for advice and queries, individual information rights requests, including the gathering of information, meeting relevant deadlines, and reviewing and updating the live casework registers.  

• Carry out data breach reviews and support with investigations as required.  

• Co-ordinate records management and retention of digital files and paperwork to ensure personal data and information is retained in line with data protection legislation and contractual requirements.  

Person specification

Our successful candidate will:  

• Have experience using technology such as Microsoft 365 products 

• Have GCSEs in Matha and English (minimum grade 4/C) 

• Be able to identify and seek learning opportunities and take developmental feedback 

• Be able to build and maintain relationships. 

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!  

 

Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk  

Benefits

Alongside your salary of £27,469, Medicines and Healthcare Products Regulatory Agency contributes £7,700 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

The selection process:  

 We use the Civil Service Success Profiles to assess our candidates, find out more here.  

 

• CV, assessing how applicants meet the Behaviour, Experience and Technical Success Profiles as per the person specification. 

• Interview, which can include questions based on the Behaviour, Experience and Technical Success Profiles.  

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.  

   

Closing date: 19th July 2024 

Interview date: 25th – 26th July 2024 

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.  

If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk  

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.  

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. 

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.  

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. 

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk. 

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Mira Mepa, Head of Recruitment and Operations, Mira.Mepa@mhra.gov.uk.   

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk  

 

info@csc.gov.uk  

Civil Service Commission  

Room G/8  

1 Horse Guards Road  

London  

SW1A 2HQ  

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.