About the job

Job summary

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.  

Do you have knowledge of Data Protection / Compliance and have the ability to analyse and understand complex information? 

Can you build and maintain solid working relationships with both internal and external stakeholders?  

Do you have excellent verbal and written communication skills with the ability to influence at all levels?  

If so, we would love to hear from you! 

This is a great opportunity to work in a diverse and varied role, which not only offers exposure to both Internal and External stakeholders but also provides the chance to gain an excellent understanding of DVLA at an organisational level.

Job description

DVLA has an exciting opportunity within the Information Assurance & Governance (IAG) team for a Data Protection and Compliance Manager. You will work closely within a small, dynamic team to deliver outcomes and provide support to the Senior Executive Officer leading the workstream and wider Senior Management Team.   

You will be responsible for managing data sharing requests and assuring processes for compliance with data protection or information security standards. Working with relevant stakeholders you will ensure compliance with legislative or regulatory frameworks and DVLA policy and guidance.    

You will be highly consultive with the ability to analyse and relay sometimes complex information, providing information assurance support and guidance to stakeholders and the wider business, ensuring the processes we use to share our data meet regulatory and legislative requirements. You will review and assure new and existing data processing activities providing the Information Asset Owner, DVLA Chief Data Officer, SIRO and DVLA Data Protection Manager (DPM) with the assurances and risk profile in order to inform any decision making.   

Responsibilities

Responsibilities may include but not necessarily limited to:

• Managing requests to share or process personal data in line with agreed governance, ensuring there is a legal gateway to do so, data protection principles are adhered to and data is protected accordingly
• Providing advice and guidance to Operational Service Management, Service Designers, Project Managers and other relevant stakeholders, to ensure compliance with data protection principles and data sharing policy and procedures
• Providing a positive stakeholder / customer experience, through the understanding of often complex and diverse legal, regulatory and data security requirements to ensure a quality of service and undertake regular self-assessments to improve customer / stakeholder service

For further responsibilities please review the attached Role Profile.

Additional information 

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 35 hours per week. 

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues.  

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process. 

Person specification

For this role, you will need to be a highly proactive individual who can evidence strong stakeholder management skills. You will have an ability to analyse and understand complex information and relay and tailor it effectively to all stakeholders, whether that be in written or verbal format. You will need to articulate sometimes complex information clearly in documents, allowing readers to fully understand the requests raised, so will need excellent drafting skills.

With your excellent communications skills, you will have the confidence to challenge and influence your stakeholders. You will be a strong advocate of change and continuous improvement, contributing to the development and continual improvement of the service you and the wider team provide, driving close collaboration between all.  

Excellent organisational skills are required, and you will need to be able to manage and filter workflow as well as organise and prioritise your work to maximise productivity and achieve all deadlines.

If you have not already achieved the qualifications listed in the role profile, you will be required to work towards obtaining these whilst in post.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues. 

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. 

• Best in class learning and development tailored to your role  
• An environment with flexible working options where we encourage a great work-life balance 
• Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme 
• 25 days holiday, increasing by one day each year up to 30 days pro rata 
• Access to the staff discount portal 
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff   

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.   

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to Apply 

For this role you will need to submit a CV and a personal statement of up to 1250 words. We need to understand how your skills and experience meet all the essential criteria for this role. You can use any part of your life to demonstrate your skills and experience, but it must be relevant to the role. You can refer to your work experience, education, hobbies, or interests. 

You can decide the best way to structure your personal statement. You may choose to address each of the essential criteria on their own. Or you can give one example that covers all the essential criteria we are looking for. Click here for further guidance on submitting your CV and personal statement. 

It is essential when submitting your personal statement that you provide as much detail as possible, within the word count, against the essential criteria outlined below, as this will be used in conjunction with your CV to assess candidate suitability to move to the next round in the recruitment process. 

Please note: Your CV shouldn’t be too long, with an expectation of no more than 1-2 pages.

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria: 

• Working collaboratively with a range of stakeholders, both internal and external, developing and maintaining effective working relationships
• Excellent communication skills, both verbal and in writing with the ability to produce quality outputs and to influence and challenge when required at all levels
• Excellent planning and organisational skills, being able to work on your own initiative delivering to deadlines
• Knowledge of Data Protection/Compliance and the ability to analyse and understand complex information

The sift is due to take place from Wednesday 3rd January 2024.

Interviews will be held from Wednesday 17th January 2024.

This interview will be conducted face to face at DVLA, Swansea. Further details of which will be provided to you should you be selected for interview. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation, specific examples of things you have done as well as questions around your knowledge / experience. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

•              an interview 

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

For further information on Success Profiles visit our Careers website. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.