About the job

Job summary

The Workplace Transformation People Impacts Team forms part of the Workplace Transformation Programme (WTP) and works closely with People and Capability, Corporate Transformation and Estates colleagues on people issues.

This is a critical role within Management Information (MI) and Data Team sitting in the Workplace Transformation People Impacts Team.  The MI and Data Team is responsible for tracking all people activity across Workplace Transformation, utilising a bespoke digital solution, and reporting to WTP Directors, Directors General and Ministers, along with other senior leaders and key stakeholders.

The MI and Data Team provides a professional, standardised and ad-hoc MI reporting, analytical and MI development function for our key stakeholders.

The post holder will be responsible for the administration and management of our People Database which holds, tracks, and monitors all people related data for the Programme. This role provides a fantastic opportunity for individuals looking to broaden their experience and work in a strategic and fast paced environment.

Job description

As Data Manager you will be responsible for: 

• Administration and management of the People Database which holds, tracks, and monitors all people related data for the Programme; providing manual updates and interventions where required to ensure data is accurate and acting as a first point of contact for queries relating to the database and the information held within it.  
• Delivering a specified and agreed suite of MI reports and data/trend analysis to meet internal and external reporting requirements to agreed time and quality deadlines.
• Supporting delivery of the programme MI and Data Strategy and offer.  
• Developing/increasing the effective and innovative use of data to provide insight, measurement and evaluation that support the delivery of our work whilst demonstrating awareness of the links and interactions between all components and building shared understanding and capability to use data effectively.  
• Contributing to the development of systems (specifically PowerBI) to gather data, insight, and evidence for reporting on dashboards, scorecards, and metrics, as required, and presenting this often-complex data and analysis in a professional and engaging format to drive effective decision making. 
• Managing, maintaining, and using spreadsheets, data, and metrics to ensure data is available, accessible and supports decision making.
• Maintaining customer relationships, seeking feedback, and contributing to the continuous improvement of the specification, design, and presentation of MI reports to meet business need.   

Specific data management responsibilities include: 

• Identifying, collecting, and migrating data to and from a range of systems.  
• Managing, cleaning and quality assuring data to ensure it is “analysis” ready.  
• Manipulating and linking different data sets as required. 
• Assisting with data quality checking and cleaning.  
• Applying tools and techniques for data analysis, data visualisation (including use of BI tools). Presenting data and conclusions logically and concisely in the most appropriate format. 
• Summarising and presenting the results of data analysis to a range of customers, making recommendations.  
• Interpreting and applying relevant data information security standards, policies, and procedures to data.  
• Contribution to and/or keeping the Location Strategy up to date.

Person specification

The successful candidate must be able to demonstrate success in the following essential areas:  

• Excellent knowledge and skills in Microsoft Excel and other data management techniques. (Lead Criteria).  
• Demonstrable skills in presenting complex information in either Word or PowerPoint, using visually appealing infographics to communicate with impact. (Desirable). 
• Experience of using PowerBI as a reporting tool, along with training and experience as a PowerBI report developer (Desirable). 
• The ability to deliver the data and MI needed, including at senior stakeholder level, to provide evidence for key decision making.  
• Ability to work collaboratively and flexibly as part of the MI team to ensure key activity is delivered in a timely, effective manner, often to tight deadlines.  
• Experience of managing and maintaining large data sets preferable.
• Experience of managing and maintaining large digital databases preferable.  

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed 

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Application

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

Written Sift

The written sift will be conducted using evidence from your CV, and Personal Statement (1000 words max) and will be assessed against how you meet the essential skills criteria and key behaviours as specified in the responsibilities section in the vacancy.

Should a large number of applications be received, an initial sift may be conducted using the lead criteria:

• Excellent knowledge and skills in Microsoft Excel and other data management techniques. (Lead Criteria).  

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

CV

The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short, and allows an initial check of eligibility, so please put the main content of your evidence and skills in your Personal Statement. 

Personal statement 

When completing your personal statement, please read and understand the essential skills criteria thoroughly, as this is what your written evidence will assessed against. Your layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criteria separately, however, one narrative example may cover and evidence several key criteria. You may not be able to meet all the key criteria, but please ensure you evidence: the key personal requirements and what have you done that relates to the requirements. You don’t have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why, what you can do and the skills you have that are transferable to the key requirements, and the life experience or passion you have that are linked to this role. 
 
The interview 

This will consist of a live video interview conducted over MS Teams which should take approximately between 45 - 60 minutes.

The interview will also be comprised of an analytical exercise to assess the ability to analyse data. 
 
This will be a Blended Interview where you will be asked a mixture of Behaviour and Strength questions. A Blended interview aims to be more of a conversation at interview offering a more inclusive approach. The Strength and Behaviour based questioning explores what the candidate can and has done, but also their potential. 

The Behaviours tested during the interview stage will be:  

• Managing a Quality Service
• Making Effective Decisions

To help you prepare and settled into the interview you will be sent the behaviour questions and analytical exercise in advance, 5 days prior to your interview. These should be treated as confidential and not shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your strengths.

Sift and interview dates to be confirmed.

Further Information

Find out more about Working for DWP

A reserve list may be held for a period of 6 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should:Contact Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.