About the job

Job summary

This position is based Nationally

Job description

His Majesty’s Courts and Tribunals Service 

Directorate:  HMCTS Strategy, Analysis and Planning (Data, Analysis & Insight team)
Job Title:   Data Management Senior Officer
Number of Jobs: 2
Detail of Reserve List: 12 Months
Pay Band:  SEO 
Post Type: Permanent
Base location:  National 

Overview 
 
His Majesty’s Court and Tribunals Service is an agency of the Ministry of Justice and provides the supporting administration for the judiciary across England and Wales. It delivers services to the public directly in court and tribunal buildings, remotely via business centres and some limited services via the internet. 

HMCTS has embarked on a challenging modernisation programme with the vision to modernise and upgrade our justice system so that it works even better for everyone, from judges and legal professionals, to witnesses, litigants, and the vulnerable victims of crime. This will help consolidate the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all. This is an exciting time to join the organization and be part of a programme making a real difference.
 
For more information about our digital transformation, watch the Justice Matters video to see the benefits this £1bn investment is delivering to our customers:  https://youtu.be/3_xDMTQ6DJQ 
 
The Data, Analysis & Insight team plays a pivotal role in supporting a whole range of senior leaders across the business through reporting, analysis and insights. Our work supports the organisation’s overall strategy and empowers senior leaders to make strategic, data driven business decisions. In December 2021 we published our Data Strategy, setting out HMCTS’s commitment to becoming a data driven organisation.

HMCTS Data Strategy (publishing.service.gov.uk)
 
As part of this strategy, HMCTS has invested in a cloud-based strategic data platform to transform the ways in which we work with data and enable us to add more value than ever to the organisation and the public. This platform is now technically complete, and we are looking for enthusiastic and motivated individuals to join our team and help us exploit our new technology.

This role will be based in our Data Management and Engineering unit, reporting to our Head of Data Management. It is a pivotal role for HMCTS to ensure that we are holding, curating, and protecting our data to drive value for our organisation both now and into the future.
 
Job Description

What will the successful candidate be doing?

•    You will support Data Analysis and Insight in the development of a strategic master and reference data management capability for HMCTS.
•    You will support the design and implementation of new data dictionary and data cataloguing tools for HMCTS. 
•    You will drive improvement in data quality ensuring the quality of the information stored and available for analysis is accurate and meets the required quality standard. You will work closely with data engineering, operational, reporting and analytical colleagues across the business to deliver this.
•    You will support improvements in our data by implementing and monitoring a robust quality assurance and testing framework to ensure decisions and actions are based upon reliable and accurate data.
•    You will be working with the data management lead around the development and maintenance of effective data models that support new and existing reporting requirements working collaboratively with stakeholders across the organisation.
•    You will support implementation and uptake of new technologies to deliver robust and accurate data management, ensuring documentation, data dictionaries, and data lineage information is readily available. This will include review and recommendation of appropriate and innovative tools.
•    You will ensure that all procedures relating to the delivery of data extracts and data flows are fully documented.
•    You will support and collaborate with data engineering colleagues on the testing and implementation of code and scripts before release, identifying any issues and risks whilst analysing the test results.
•    You will provide regular feedback on the operation of the data platform and assurance of the quality of information held within.
•    You will be working with the Head of Data Management to ensure compliance with data governance standards and managing access to the data platform in line with the security principles and role-based access policy and procedures.
•    You will attend meetings and represent the organisation with relevant stakeholders, be flexible and capable of proactive and reactive communication, facilitating prioritisation and sometimes potentially difficult discussions.

Key responsibilities
 
Essential Criteria

·    Data management and data governance skills gained through experience, training and/or continuous professional development.
·    Experience of working with and developing approaches to good data governance, including an understanding of the principles of GDPR.
·    Evidence of continuous professional development and knowledge of latest relevant technologies and best practice in data management.
·    Experience of defining and documenting data workflows across systems and operations, including capturing and documenting complex data definitions and business rules.
·    Experience of communicating effectively with operational business and analytical teams to define and document data requirements that meet business needs.
·    Experience of working with data and databases, ideally involving the development of new and existing data sources in a Data Warehouse environment.
·    Working knowledge and experience with ETL and data integration, including exporting data from various source data systems, transforming data against required business rules and data models, or data storage and analysis requirements, and loading data in storage platforms.

Desirable criteria

·    Experience developing and maintaining Master and Reference Data.
·    Experience developing and maintaining metadata for data dictionaries and data catalogue(s).
·    Proven proficiency in relevant technology, Microsoft Azure certification or equivalent level of experience 
·    SQL experience and technical database experience using relational databases in Microsoft T-SQL.
·    Experience of using CI/CD techniques and processes DevOps/Git repository code promotion and change management experience.
·    Knowledge of work management/collaboration tools such as MS Teams, Trello and JIRA.

Your Development

·    The Data Management and Engineering team at HMCTS is committed to supporting its staff to gain new skills to help them succeed in their roles. 
·    You will have access to a wide range of tools to continually develop and enhance your Data skills, such as: access to Microsoft Azure training courses via our partnership with Microsoft, online training such as DataCamp or Pluralsight, webinars, taught courses, one-to-one coaching and access to a large peer-support network.

Further information

The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
The successful candidate may occasionally be required to travel to any of the HMCTS sites in line with business needs. Additionally, it is expected that they will spend at least 60% of their working hours in the office, at any HMCTS site available, considering any agreed workplace adjustments. Please note that this office-based requirement could become more frequent over time. 

Job Sharing and Reduced Hours

All applications for job sharing or reduced hours will be treated fairly and, on a case-by-case basis in accordance with the MoJ’s flexible working and equality policies. The minimum requirement for this role is 30 hours.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £39,868, HM Courts and Tribunals Service contributes £10,804 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.