About the job

Job summary

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

About the Function:

The core purpose of the Finance function is to ensure public funds are spent wisely and that the Executive and the Board make informed decisions about costs and investments than bring public value outcomes.

The Finance Group is essential to ensure that the agency discharges its statutory responsibilities and carries out business operations while delivering optimal value from the funding we receive. The services Finance provides range from Finance Operations, through to Accounting, Reporting and Control, Strategic Finance, Finance Business Partnering and Risk and Assurance.

We operate systems and controls to ensure that we procure goods and services and pay suppliers in line with the established public sector frameworks, collect the monies owed to us and keep the agency's monetary assets safe and protected from fraud.

We maintain the agency's financial books of record, ensuring that they are a true and fair view of our operations and provide assurance to the Accounting Officer, DHSC and Parliament about the agency's compliance with public sector transparency and spending rules

We provide management reporting, budgeting, planning and strategic modelling services across the agency, along with assurance, financial analysis and advice to the CEO, the Executive Committee and the Board.

The Finance Operations function is responsible for ensuring that the agency has effective processes and systems in place to accurately process financial transactions and report financial performance to the business. This area is also responsible for driving continuous process efficiencies and improvements across the function, delivering maximum value for the Agency and ensuring robust controls are in place. The Finance Operations function comprises all transactional teams in finance, namely Accounts Receivable, Accounts Payable, Cash Management, Transaction Procurement and Systems Support.

Job description

Key responsibilities and results areas:

* Responsible for debtor/customer accounts within a specific (alpha-range) section of the ledger.

* To ensure all outstanding debts within a specific (alpha-range) section of the ledger are collected and allocated in a timely and efficient manner.

* To ensure that any outstanding issues are resolved in a timely and efficient manner in conjunction with other Agency divisions as necessary.

* To manage customer accounts in accordance with existing procedures and guidance as moderated by the AR Manager.

* Ensure compliance with Finance Policy and SOPs, including desktop and guidance notes.

* To deal with all queries concerning allocated customer accounts, liaising with other Agency divisions as necessary.

* To ensure allocated accounts are clear and up to date.

* To ensure that other Agency systems reliant on Finance data are updated promptly.

* To carry out miscellaneous invoicing, if appropriate.

* Ensure that all targets and deadlines are met.

* Ad hoc work as required.

The job description is not intended to be exhaustive and it is likely that responsibilities and outcomes may be altered from time to time in the light of changing circumstances and after consultation with the post holder.

Person specification

The Civil Service recently launched a new recruitment framework called Success Profiles, which has replaced the Civil Service Competency FrameworkSuccess Profiles are made up of 5 elements: Ability, Behaviours, Experience, Technical, Strengths but it is unlikely that you will be assessed against all 5.

Behaviours, Experience and Technical elements will be assessed through your application form, in the first instance.

You will be assessed on the following Behaviours at Application and during interview stage: 

Making Effective Decisions -

• Take responsibility for making effective and fair decisions, in a timely manner.
   
• Analyse and research further information to support decisions.
   
• Talk to relevant people to get advice and information when unsure how to proceed.
   
• Explain how decisions have been reached in a clear and concise way, both verbally and in writing.
   
• Demonstrate the consideration of all options, costs, risks and wider implications, including the diverse
  needs of end users and any accessibility requirements.
   

Communicating and Influencing -

• Communicate clearly and concisely both orally and in writing.
• Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money.
• Interact with others in an enthusiastic way.
• Express ideas clearly and with respect for others.
• Listen to and value different ideas, views and ways of working.
• Respond constructively and objectively to comments and questions. Handle challenging conversations with confidence and sensitivity.

You will be assessed on the following Experience criteria at Application and during the interview process:

• Good understanding of Accounts Receivable procedures.
• Experience of working initiatively and effectively as part of a multidisciplinary team to maintain positive working relationships with internal and external stakeholders.
• Extensive experience of collections in a pressurized environment.

You will be assessed on the following Technical criteria at Application and during the interview process:
 

• Substantial knowledge of Oracle Fusion or similar accounting systems
• Intermediate IT skills (Microsoft excel, Outlook
• High level of technical competence across the O2C function and credit control

You will be assessed on the following Strengths criteria during the interview process:

• Adaptable - You can adapt to variations in work or environment and your effectiveness isn't impacted by change.
• You are flexible and versatile and act as an advocate for change.
• Organiser - You make plans and are well prepared. You seek to maximise time and productivity.
• Responsible - You take ownership for your decisions and hold yourself accountable for what you have promised to deliver.

Benefits

Alongside your salary of £31,064, Medicines and Healthcare Products Regulatory Agency contributes £8,387 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

Please apply via Michael Page, using the link on this advert: Credit Controller - JN-072024-6476488 , Page Personnel

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.