About the job

Job summary

At the Government Digital Service (GDS), our mission is to build a simple, joined-up and personalised experience of government for everyone. Using our unique position at the centre of government, we develop services that work for the user, however complex the underlying systems may be. We believe that ensuring things work for end users is the only way to realise the efficiencies that come with digital transformation.

Our focus is on delivering five missions in the following areas:

1. GOV.UK as the single and trusted online destination for government information and services
2. Joined-up services that solve whole problems and span multiple departments
3. A simple digital identity solution that works for everyone
4. Common tools and expert services
5. Joined-up data across departments

You can read more about these missions and our vision for the transformation of government in our 2021-2024 strategy. 

Job description

As a Creative Designer you’ll:

• be excited by working with typography, pictograms and narrative methods to create clean, modern graphics that work across multiple channels, devices, browsers and platforms
• help document and explain how modern software and design practices are delivering word-class, user-centred public services
• be expected to collaborate with your colleagues across the Communications team and other stakeholders to produce the most effective creative content for the audience you are trying to reach, contributing to our overall ideas and marketing plans in a way that is consistent with the visual language of GDS and GOV.UK.
• work with writers, film-makers, communication specialists alongside policy and technical experts to translate complicated ideas into clear, simple diagrams, animations, presentations, leaflets, posters and graphics that are of a high quality and consistent with other GDS design work
• ensure that animations, diagrams and social media graphics build productive relationships with the wider GDS design community and contributing to their work and GDS’s brand identity

Person specification

We’re interested in people who:

• have experience in using Adobe After Effects, Illustrator and Indesign and know how to remove complexity from intricate information
• have the ability to advise best practice for simple and clear copy for motion graphics, powerpoint or social media
• have a portfolio showing a good understanding of functional typography and variety of design skills
• know how to prepare design materials for print, screen and for social media
• understand how form and function work together
• have experience working with agencies or creative specialists to supplement an internal team to prioritise work and deliver to changing deadlines

Benefits

The benefits of working at GDS

There are many benefits of working at GDS, including:

• flexible hybrid working with flexi-time and the option to work part-time or condensed hours
• a Civil Service Pension with an average employer contribution of 27%
• 25 days of annual leave, increasing by a day each year up to a maximum of 30 days
• an extra day off for The King’s birthday
• an in-year bonus scheme to recognise high performance
• career progression and coaching, including a training budget for personal development
• paid volunteering leave
• a focus on wellbeing with access to an employee assistance programme
• job satisfaction from making government services easier to use and more inclusive for people across the UK
• advances on pay, including for travel season tickets
• death in service benefits
• cycle to work scheme and facilities
• access to children's holiday play schemes across different locations in central London
• access to an employee discounts scheme
• 10 learning days per year
• volunteering opportunities (5 special leave days per year)
• access to a suite of learning activities through Civil Service learning

GDS offers hybrid working for all employees. This means that everyone does some working from home and also spends some time in their local office. You’ll agree to your hybrid working arrangement with your line manager in line with your preferences and business needs.

Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk 

Things you need to know

Selection process details

The standard selection process for roles at GDS consists of:

• a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above
• a 60-minute video interview

In the event we receive a high number of applications, we will conduct an initial sift on the lead criteria which is: 

• have experience in using Adobe After Effects, Illustrator and Indesign and know how to remove complexity from intricate information

Depending on how many applications we get, there might also be an extra stage before the video interview, for example, a phone interview or a technical exercise.

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

For this role we’ll be assessing you against the following Civil Service Behaviours: 

• working together
• changing and improving
• communicating and influencing
• delivering at pace

Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.