About the job

Job summary

Please refer to Job Description

Job description

HM Courts & Tribunals Service

Directorate: London Region

Job Title: County Court Bailiff

Postholders must hold a full UK Driving Licence (see info below)

No of Posts: 1

Locations:

Clerkenwell and Shoreditch County Court and Family Court, 29-41 Gee Street, EC1V 3RE

Duration: Permanent

Pay Span or equivalent: AO

Salary: London (within M25): £27,000

These positions are available for external applicants as well as existing civil servants on level transfer or promotion.

New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Secondments and loans will be considered on an individual basis.  

The Role:

Are you a friendly, helpful and enthusiastic person?

HMCTS is looking for dynamic individuals with great communication skills and a can-do attitude to join our Bailiff teams.

Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison.  Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.

This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions. Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met.

So, what do we need from you?

• A driving licence.
• A road worthy vehicle is essential for the role.
• There is some computer use (inputting, e-mails, for example) so computer skills to undertake work at the level required is also required.
• Great communication skills – both written and verbal
• Commitment to providing a brilliant service for our customers
• Ability to handle difficult conversations
• Ability to provide information, quickly and clearly
• A real passion for supporting and helping people

Driving is an essential part of the job role and in order to apply you must:  Be fit to drive and have a valid EU or UK Driving licence with fewer than 6 points and must have no pending convictions; Have not had any drink-driving convictions and no pending convictions.  Have access to and be able and ready to use your own car for work purposes. After completion of your probation period, you will have the option to take part in the Department’s car leasing scheme- via which you will be able to enter into an agreement to lease a car, for work and personal use, at a discounted/below market rate. 

Please note; (i) for insurance purposes, drivers of lease vehicles, pool or hire cars must have had a driving licence for over 12 months (ii) Drivers using their own car must have insurance for work related travel; and (iii) all work mileage is paid for in accordance with the allowances in place, as amended from time to time.

Working pattern:

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.  Due to the nature of the work, there is no set working pattern, but you may be required to work some evenings and Saturday mornings as part of your working week.

Duties may include:

• Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.
• Completing related paperwork and accurately receipting monies received.
• Serving committal orders/warrants.
• Serving Court documents personally.
• Inputting data and responding to e-mails.
• Conveying prisoners to Court and attending in court when required.
• General administrative duties
• Processing of cash payments with regard to propriety and security of monies.
• Dealing with queries in person, by post and over the telephone.

Key Responsibilities:

Duties may include:

• Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.
• Completing related paperwork and accurately receipting monies received.
• Serving committal orders/warrants.
• Serving Court documents personally.
• Inputting data and responding to e-mails.
• Conveying prisoners to Court and attending in court when required.
• General administrative duties
• Processing of cash payments with regard to propriety and security of monies.
• Dealing with queries in person, by post and over the telephone.

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Essential Skills and Experience:

We’re looking for a highly motivated candidates who meet the following essential criteria:

• Excellent interpersonal skills, enjoy interacting with colleagues, members of the public and external stakeholders
• Are flexible, adaptable and creative in solving problems and dealing with change
• Are able to successfully perform a range of multi-skilled duties
• Have a strong sense of personal ethics and integrity
• Are able to confidently manage potentially difficult and challenging situations
• Can demonstrate sound interpersonal, communication and relationship building skills and thrive working as part of a team
• Have leadership potential or demonstrated leadership ability
• Think in an objective and analytical manner
• Are robust at enforcing UK law whilst maintaining professionalism and sensitivity

Application Process:

To apply for this position please complete the online application form ensuring you submit the following application document:

• Statement of Suitability:

Provide a 500-word Statement of Suitability outlining the personal skills, experience, strengths and behaviours you could bring to HMCTS. Please refer to the Key Responsibilities and Essential Skills & Criteria

If selected for interview, please note these may be required to be conducted via video conference. At interview stage you will be also tested, via verbal questions, against the following:

• 2x Success Profile Behaviours (Level 1)

      Working Together / Communicating and Influencing

• 4x Success Profile Strengths

Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 1), can be found at:

https://www.gov.uk/government/publications/success-profiles

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Location:

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc or regular basis at other local HMCTS sites / courts.  Where applicable, associated travel cost / time will be applied in line with organisational policies. 

Terms & Conditions:

Working Hours / Pattern:

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be treated fairly and, on a case-by-case basis in accordance with the MoJ’s Flexible Working and Equality policies.

Flexible working options

HMCTS offers a flexible working system in many of its offices. However, please note that this role is not suitable for hybrid working.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

Recruitment and Retention Allowance (London) £300.00 per annum

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £27,000, HM Courts and Tribunals Service contributes £7,317 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.