About the job

Job summary

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.  

Are you passionate about fraud prevention?

Can you provide strategic and innovative leadership?

Do you have strong stakeholder management skills?

If so, we would love to hear from you! 

Job description

Here at DVLA, we pride ourselves on providing the best in class standards of service to our customers. We would love for you to join us in our efforts to expand our potential even further!

You will provide strong leadership to a team of Criminal Investigation Officers and work with a variety of internal and external stakeholders, such as the Police, Home Office and National Crime Agency, proactively seeking and analysing data and sharing information to identify fraud trends. You will present your findings verbally and in writing to working groups and boards comprising of a range of agencies.

Working collaboratively and independently, you will be entrusted with a high degree of responsibility as you take on this unique challenge.

We encourage learning and development among all our staff. While we welcome applicants who have already achieved a qualification in the Accredited Counter Fraud Specialist (ACFS) training programme at Specialist level, we are also willing to support the successful candidate to work towards this while in post.

Responsibilities  

Your responsibilities will include but will not be limited to: 

• Lead and oversee the strategic direction of the operational counter fraud (OFT) and incoming intelligence function, ensuring alignment with organisational goals and objectives.
• Responsible for raising operational fraud awareness for agency staff through training and education.
• Proactively engage and collaborate with internal, cross Government and UK wide stakeholders (including law enforcement agencies) to develop proactive counter fraud strategies and procedures to detect, prevent and investigate fraudulent activities.
• Collaborate with internal and external stakeholders, including law enforcement agencies, regulatory bodies, and industry partners, to gather intelligence and share information on fraud trends and threats ensuring OFT act on all intelligence.

For further information about the role please see the attached role profile. 

Additional Information  

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’. 

This role will require you to work on-site at our Swansea office.

Person specification

You will have a passion and previous experience in fraud prevention and applying relevant legislation. This could be in any area of fraud.

You will bring an analytical mind, along with the ability to interpret data you have obtained to inform sound decision-making. You communicate and present confidently, engaging your audience and encouraging their interest, questions and feedback.

You can work strategically, providing direction to the Operations team to ensure they are focused on essential priorities. You are experienced in successfully leading teams through significant change.

It is essential that you possess a strong work ethic, excellent stakeholder management skills and can work collaboratively as well as independently. You are innovative, tenacious, and willing to persist in order to achieve results, understanding that the development of a robust fraud prevention strategy can take time and thorough research.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues. 

About Operational Delivery Profession 

 

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services. 

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. 

• Best in class learning and development tailored to your role.
• An environment with flexible working options where we encourage a great work-life balance.
• Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme.
• 25 days holiday, increasing by one day each year up to 30 days pro rata.
• Access to the staff discount portal.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.   

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to Apply  

For this role you will need to submit a CV and personal statement of up to 1000 words.   

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:   

• Gathering, analysing and interpreting data to make informed decisions
• Building positive working relationships with internal and external stakeholders
• Leading strategically through change
• Involvement in fraud-related work and application of related legislation

Click here for further guidance on writing a CV and personal statement. 

The sift is due to take place on 24th July 2024.

Interviews will be held week commencing 12th August 2024.

This interview will be conducted on site at DVLA, Swansea. Further details of which will be provided to you should you be selected for interview. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

•              An interview and presentation

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

For further information on Success Profiles visit our Careers website. 

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting.

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.