About the job

Job summary

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.  

Are you an organised, confident, and enthusiastic self-starter? 

Do you have knowledge of Vetting, Compliance, Data Protection and Assurance procedures?

Do you have effective communication skills and the confidence to build solid working relationships with senior managers and stakeholders at all levels?

If so, we would love to hear from you! 

Job description

As an Information and Assurance Coordination and Vetting Officer, you will play a key role in providing vital support to the Chief Data Officer (CDO) and the Senior Leadership Team in our Information Assurance and Governance team (IAG). We are responsible for the assurance of DVLA’s data processes. Your role will be central within the IAG, ensuring our processes run smoothly.

This is a busy, varied and challenging role within a fast-paced environment, providing a range of opportunities for personal and professional development. This includes the opportunity to build a network of senior stakeholders, as well as providing insight into how strategic decisions at senior levels are made.

You will work across various functions such as budget, business continuity, vetting processes and applications, coordinating support to the CDO and provide general support to the wider IAG Senior Leadership Team. You will also have the opportunity to work on a range of interesting projects led by senior colleagues.

Your role will be to ensure that the CDO is appropriately briefed on key topics, and that the key tasks and objectives of the group are being progressed appropriately. You will be responsible for the effective and efficient management of the CDO’s workload and communications, ensuring you proactively manage any conflicting demands and that deadlines are met.

You will be responsible for management of Vetting applications including tracking the developments and changes to vetting standards to ensure compliance with those standards. You will also manage the IAG’s Reward and Recognition process.

Responsibilities  

Your responsibilities will include but will not be limited to: 

• To act as first point of contact for Chief Data Officer (CDO)/IAG from SMT, DfT officials, Data Governance Board and internal and external stakeholders.
• To manage and control the CDO’s workload. Taking decisions on routing of correspondence and monitoring progress ensuring that deadlines are met, and that slippage is highlighted.
• To manage the vetting and security clearance process, including dealing with queries from staff and contractors, providing support to business areas throughout the process.
• To coordinate any requests for IAG assistance and data for special exercises from across the business.

For further information about the role please see the attached role profile. 

Additional Information  

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’. 

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues. 

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process. 

Person specification

• We are looking for someone who has excellent communication skills and can express themselves in a confident and concise manner with internal and external colleagues at all levels.
• You will be able to answer queries and explain our service and processes, adapting your communication style as appropriate to ensure understanding, clarity and accuracy.
• You will represent and manage the reputation of the unit and agency, so must be able to maintain a consistent professional communication style and work ethic.
• You will have an understanding of Data Protection, Vetting and Compliance processes and an understanding of the project lifecycle.
• You can handle sensitive and confidential information appropriately and work within policies and legislation to ensure compliance and integrity is maintained at all times.
• You will be adaptable and flexible, adjusting to the requirements of this interesting role.
• You will demonstrate the ability to effectively plan and organise your workload, manage a busy schedule and monitor progress, and have the initiative to resolve issues efficiently.
• You are resilient and can manage several tasks at the same time, while adapting to ever changing, conflicting demands and priorities.
• You will have a “can do” attitude with the ability to work under pressure and a willingness and eagerness to learn more about the team and wider group/directorate.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues. 

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 3 months. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. 

• Best in class learning and development tailored to your role  
• An environment with flexible working options where we encourage a great work-life balance 
• Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme 
• 25 days holiday, increasing by one day each year up to 30 days pro rata 
• Access to the staff discount portal 
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff 

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.   

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to apply

As part of the application process, you will be asked to complete a CV and personal statement of up to 1000 words. Further details around what this will entail are listed on the application form.

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:   

• Working on Vetting and Compliance activities
• Supporting projects through their entire lifecycle
• Utilising good organisational and time management skills, including prioritising a busy workload and balancing competing demands to meet deadlines.
• Utilising excellent interpersonal and stakeholder management skills, displaying confidence when engaging with stakeholders and colleagues at all levels.

Click here for further guidance on writing a CV and personal statement. 

The sift is due to take place on 7th May 2024.

Interviews will be held week commencing 20th May 2024.

This interview will be conducted face to face at one of our designated offices, details of which will be provided to you should you be selected for interview. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

•              An interview.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

For further information on Success Profiles visit our Careers website. 

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.