About the job

Job summary

The Selborne contract delivers 85% of the RN's training through Team Fisher (Capita, Raytheon, Fujitsu & University of Lincoln) the Contractor has responsibility for management and delivery of the training output for all in-scope training.

The Authority’s role is to ensure standards are maintained, services are delivered and to oversee, assure, consult, inform and influence, but not to determine the way the Contractor delivers its services. 

The CSO West is responsible for assurance of Business as Usual delivery for the Royal Navy's establishments in the South West of England. Whilst this position is based in Portsmouth, regular travel to RNAS Culdrose, HMS Raleigh, BRNC Dartmouth and CTCRM Lympstone will be required.

This post is advertised as 37 hours per week

Job description

Contract Support Officers manage the business-as-usual delivery of the Selborne contract.  The CSO is empowered to manage the delivery of services on contract in accordance with agreed levels of service/output and performance for their Establishments.The post holder acts as the interface between the Authority and Contractor (“the face of the Authority”), building and maintaining collaborative working arrangements and ensuring training is delivered and change implemented.

Support your line manager in managing the business-as-usual delivery of the services under the Selborne contract in accordance with agreed levels of service/output and performance. Represent the Contract Designated Officer at Training Establishment level, acting as the Establishment point of contact for business-as-usual delivery and administration of the Selborne contract.

Operate the “Front Door Process” for change requirements, triage requirements, guiding customers through the process and complying with TMG and Navy Command processes.

Support the Operations and Delivery team regarding in matters relating to their establishments.

Through regular liaison with the TMG Commercial team liaise commercial issues at the earliest opportunity  

Person specification

The successful candidate will be able to demonstrate an ability to delivery sound management of a contract, through managing their contractor, liaising with stakeholders and making sound decisions to support the outputs of the TMG.

Previous experience in a contract management or service delivery role would be advantageous though not essential.

The successful candidate would be offered the opportunity to gain the pan government Contract Management Capability Programme training and accreditation up to Expert level.

Benefits

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history and previous skills and experience. and Personal Statement of Suitability (750 words).

Individuals are advised to tailor their Personal Statement to provide evidence of personal delivery in the following areas:

• Managing contractors or service delivery roles
• Stakeholder management and influence within a role.

The initial sift on CV and Personal Statement will take place within two weeks of the advert closing date, and interviews will follow as soon as practicable.

At interview, you will be assessed against the following Success Profiles Behaviours:

• Managing a Quality Service
• Communicating And Influencing 
• Delivering At Pace
• Working Together

Interviews will take place in person at HMS Excellent, Whale Island, Portsmouth.

Feedback will only be provided if you attend an interview or assessment.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.