About the job

Job summary

Are you passionate about Continuous Improvement (CI) and using change management methodology to drive excellence? If so, we now have a fantastic opportunity to join our Transformation & Technology (T&T) directorate as a Continuous Improvement Practitioner. It is a very exciting time to join for HM Land Registry (HMLR) as we continue to embark on a significant transformation programme and you will play a key role in supporting its delivery.

HM Land Registry is a successful, high-performing, innovative organisation. For more than 150 years HM Land Registry has protected and guaranteed people’s land and property rights by keeping and maintaining the Land Register for England and Wales.

HMLR aims to become the world's leading land registry for speed, simplicity and an open approach to data.

Job description

As a member of the Continuous Improvement Team, you will play a vital role in promoting, supporting and embedding a culture of a sustainable change and continuous improvement across the organisation. You will use your knowledge and experience of CI methodologies to positively influence HM Land Registry’s (HMLR's) organisational performance.

The predominate focus of your role will be working with our Corporate Services teams, implementing visual management, building CI capability and refining their CI journeys to provide an optimum environment for teams to fulfil their potential.

You will also support national change programmes and projects with identifying improvements and efficiencies, ensuring that new systems and work routines are developed to maximise value to our customers and the organisation.

Regular travel to other HMLR office's may be required, with overnight stays expected where appropriate.

Please see the attached Candidate Pack for further information on this role and our fantastic rewards package.

Person specification

To be successful in this role you must be competent in process mapping and proficient in applying CI tools and techniques in a continuous improvement delivery environment. You will also be experienced in developing, delivering or supporting continuous improvement training/implementation programmes and building trusted working relationships with colleagues at all levels in a complex multi-site organisation.

As an effective communicator, you will be able to influence, persuade and constructively challenge in a professional yet courageous manner, to maintain positive working relationships. You will also have sound coaching and mentoring skills.

Upon joining HMLR, a training needs analysis will be carried out and where required training and development will be provided. This will include supporting you to obtain professionally recognised qualifications, such as Lean Six Sigma Green Belt, if you do not already have them.

Due to the nature of this role, you will need to be able to work a minimum of 30 hours per week.

Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.

Benefits

Alongside your salary of £41,887, HM Land Registry contributes £11,309 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

To apply you will need to enter your CV (qualifications and job history) into the online application form and complete a Technical skills section and a Personal Statement before 11:55pm on Monday 8th April 2024.

In the Technical skills section (in no more than 250 words) you will need to demonstrate how you meet the following essential Technical skills criterion:
• Competent Process Mapping

The Personal Statement section (in no more than 750 words) should be used to demonstrate how you meet the following essential Experience criteria:

• Experience of applying Continuous Improvement (CI) tools and techniques
• Experience of developing, delivering or supporting continuous improvement training/implementation programmes
• Building trusted working relationships with colleagues at all levels in a complex, multi-site organisation

The sift will take place shortly after the closing date.

In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the essential Experience criterion:

• Experience of applying Continuous Improvement (CI) tools and techniques

and only those applications that pass the initial sift will be fully sifted.

The final stage will consist of a blended interview which will be conducted as a video interview using MS Teams during week commencing 22nd April 2024.

The blended interview will test the remaining essential Experience criteria and the Behaviours listed in the Vacancy Description within the attached Candidate Pack, as well as the strengths associated with the role.

We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

Candidates may refer to notes within their video interview, but they should be used as a prompt only.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

HM Land Registry is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.  

You can find more information on how we use your personal data on our website

For applicants applying to our Coventry office, please note that our office will be moving to our new location, Cheylesmore House, 5 Quinton Road, Coventry CV1 2WT. The move from our current location (CV1 3BH) will happen in phases, with all staff due to have moved to Cheylesmore House by July 2024.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.