About the job

Job summary

We are looking for an experienced Content Producer to join the Digital Experience team at the Royal Botanic Gardens, Kew (RBG Kew). This role will be responsible for gathering, producing, delivering and updating digital assets and content for kew.org, social media and our other digital channels.   

The role is a crucial part of the Content and Engagement team within Digital Experience, who are responsible for leading on the production, scheduling and management of written and multimedia content across Kew’s digital channels and products. We also provide expert advice, coaching and training to those producing written content, film and photography across RBG Kew, which includes developing and maintaining our style guides and standards.

Job description

You will need to work to deadline to produce written and multimedia content that supports a range of commercial activities, from marketing events and fundraising through to our food and drink and retail offer. You will be a proactive storyteller with a good understanding of how audiences consume different types of digital content and what converts audiences to customers. You will actively seek out stories that bring our commercial activities to life. You will also be responsible for supporting the wider Digital Experience team to improve user-experience across our digital channels.  

Person specification

You will work to deliver RBG Kew’s mission by: 

• producing high-quality digital content that promotes our offer to potential visitors and supporters through creative and engaging storytelling 
• working in partnership with colleagues from across RBG Kew to source, develop and publish written and multimedia content to support our commercial business objectives 
• ensuring that content published on our digital channels is accurate and up to date  

This role is based at Kew with the option of regular home working, subject to operational requirements.

Interviews are planned for w/c 15 April 2024 and w/c 22 April 2024.

Benefits

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

Things you need to know

Selection process details

If you are interested in this position, please submit your application via the Kew Gardens website. 

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.