About the job

Job summary

This is a National Role

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Content Designer

Location:  National*

Closing date:  26th March

Interviews:  Expected w/c 8th April

Grade:  SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary:

London: £45,824 - £50,039 (which may include an allowance of up to £2,251)

National: £39,868 - £43,535 (which may include an allowance of up to £2,057)

Working pattern:  Full time, part time, flexible working

Contract type:  Permanent

Vacancy number:  85346

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The role

We’re recruiting a Content Designer for Prisons Digital, which is part of Justice Digital, to work on replacing the Home Detention Curfew product.

This role will be in our Manage Custody service area in Prisons Digital. The successful candidate will be part of a team delivering a service that enables some people to be released early from custody if they have an address that’s suitable to go to.

The work is to replace an existing legacy service and is split into 2 areas: assessing early releases and managing licence conditions for release. The goal is to ensure the right person is assessed and safely released at the right time under the right policy.

You will work collaboratively with members of a multidisciplinary digital team and stakeholders from policy areas to produce straightforward journeys that meet user needs and business requirements. You will use the knowledge you gain of how users work and the policy they must comply with to develop a service that speeds up complex processes and helps prisons to run more efficiently.

• This is 1 of 2 content designer roles we are advertising at the moment, and we are happy for people to apply for both (please note the different level of security clearance required for each role).

See the other role, working on a new Intelligence Management Service here: https://www.jobtrain.co.uk/justicedigital/Job/JobDetail?jobid=262

To help picture your life at Justice Digital take a look at our blog and our Justice Digital Strategy.

Person specification

As a Content Designer, you'll make things easier for users to understand and use. You'll be supported by a Senior Content Designer working on a related product in your area. And you’ll have the opportunity to learn and develop new user-centred design skills.

Essential criteria:

You’ll need to:

• Create, improve and publish high quality, user-centred content
• Make complex language and processes easy to understand
• Use data, research and evidence to inform and explain content decisions
• Work in a fast-paced environment and use an iterative and flexible approach to enable rapid delivery
• Identify important stakeholders and communicate with them clearly and regularly
• Understand the range of different users who might access content and services, and identify their needs based on evidence
• Consistently and effectively apply content standards and style guidelines to your work
• Understand government accessibility requirements and design content that works with common assistive technologies

You should be willing to be assessed for Baseline Personnel Security Standard (BPSS) clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity, Openness and Together. Find out more about how we celebrate diversity and an inclusive culture in our workplace.

For this role, we’ll be looking at the Government Digital and Data skills for content designers and Success Profiles Behaviours for ‘Level 3 – HEO and SEO or equivalent’. We will assess your Experience and the following Technical Skills and Behaviours during the assessment process:

Government Digital and Data skills for Content Designers

• User-centred content design
• User focus (content design)
• Stakeholder relationship management (content design)
• Agile working (content design)

Civil Service Behaviours

• Communicating and influencing
• Working together
• Changing and improving
• Delivering at pace

Your application will be reviewed against the Person Specification above by a diverse panel.

Successful candidates who meet the required standard will then be invited to a

1-hour panel interview held via video conference. This will include a content design task and 4 interview questions, which will be sent to you in advance.

Should we receive a high volume of applications, a pre-sift based on your experience of ‘create, improve and publish high quality, user-centred content’ will be conducted prior to the sift.

If you’re unsuccessful in the role you apply for, but demonstrate the capability for the role at a lower level, we reserve the right to discuss this opportunity with you and potentially offer you a position without the need for a further application.

A reserve list may be held for a period of up to 12 months from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions, which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact recruitment@digital.justice.gov.uk

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £39,868, Ministry of Justice contributes £10,804 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit CV and statement of suitability (max 500 words). Failure to provide both documents will result in a rejection of your application. Also, if the statement is too long, we won’t read past the first 500 words.

The statement of suitability should outline your experience, against the following points of the essential criteria list above, under ’Person Specification’

• Create, improve and publish high quality, user-centred
• Identify important stakeholders and communicate with them clearly and regularly
• Use data, research and evidence to inform and explain content decisions

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability Framework (previously know as Digital, Data and Technology, or DDaT) and Civil Service Success Profiles.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.