About the job

Job summary

Do you want a career where you can make a real difference? Do you want to work in a government department that is at the forefront of current policy making decisions that will impact the UK and beyond? If yes then a career at the Department for Energy Security and Net Zero (DESNZ) could be for you.  

Here at DESNZ we are securing the UK’s long term energy supply, bringing down energy bills and halving inflation. We are seizing the opportunities of Net Zero to lead the world in new green industries and encouraging greater energy efficiency across the UK. The work of the department has never been more timely or relevant, and by joining us you will be part of making that difference.  
 
Our work is varied, interesting and most importantly it's impactful. Our DESNZ Values are interwoven into everything we do; we are Bold, we are Collaborative, we are Inclusive and we Learn. As a department we are committed to these values to build a culture where everyone can thrive.   

We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are fortunate to have a range of excellent staff networks and are proud to be a Disability Confident Leader employer. We will support talented people from all backgrounds to build a career and thrive. 

Find Out More 

We regularly run events where you can find out more about the department and tips for the application process. You can sign up for upcoming events here: https://www.tickettailor.com/events/departmentforenergysecurityandnetzero?  

You can also follow our LinkedIn Careers Page: https://www.linkedin.com/showcase/desnz-careers/  

Job description

Smart meters are a key enabler to deliver the Government's target of net zero carbon emissions by 2050, replacing traditional gas and electricity meters as part of a national energy infrastructure upgrade that will make our energy system cheaper, efficient, and more reliable. Smart meters will enable consumers to use energy when cleaner renewable generation is available and help them to take control of their energy use and cut their bills.

Smart meters will future proof our energy system by moving it into the digital age, which is why the Government’s vision is for every home and small business in Great Britain to have a smart electricity and gas meter.

This makes the Smart Metering Implementation Programme among the most significant change programmes in the energy industry. It will bring an end to estimated bills, put consumers in control of their energy usage and provide a cornerstone for the smarter and more flexible energy system of the future.

This role sits in the Consumer Policy team; a team with a clear purpose to engage and communicate the benefits of smart metering to consumers who don’t yet have one, and to ensure a positive consumer experience for those who do. We work to ensure consumers take up the offer and realise the benefits of smart meters, whilst their interests are safeguarded. To do this, we work collaboratively with other teams in the Programme and Department, as well as with a range of cross-government and external stakeholders. We are a dedicated and friendly team that supports flexible working, personal and professional development, and well-being.

We are looking for a new team member who can familiarise themselves with diverse policy areas and understand how our work fits within the wider energy context. This individual should be hardworking and motivated to support the delivery of key policy workstreams at a critical time in the smart metering roll-out.

Person specification

Skills and experience

• Working with senior colleagues to develop policy on consumer engagement and protections, particularly for vulnerable consumers and people who prepay for their energy. These consumers can face greater barriers to getting the benefits of smart metering or may have particular barriers to acceptance.
• Ensuring the interests of all consumers are considered, by developing an understanding of the benefits smart metering can offer consumers in vulnerable circumstances and identifying opportunities to improve consumer experience.
• Exploring regulation and legislation opportunities to future-proof the smart metering roll-out by ensuring a strong level of consumer protection and user experience for people using smart meters.
• Collaborating with Smart Energy GB (the independent, industry-funded, not-for-profit body responsible for the national public engagement for the roll-out) to reach the remaining pool of non-smart meter owners through local and national campaigns.
• Briefing senior members of the Programme on the impacts of their workstreams on the smart metering roll-out.
• Engaging with energy suppliers, consumer groups (such as Citizens Advice) and Ofgem, as well as teams across government.
• Working with the team to identify and mitigate Programme risks, including safeguarding consumers against fraud.

Benefits

Alongside your salary of £31,120, Department for Energy Security & Net Zero contributes £8,402 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of the application process you will be asked to complete a CV and Personal Statement.

Further details around what this will entail are listed on the application form.

Please use your personal statement (in no more than 500 words) with reference to the skills and experience set out in the job advert, please outline what makes you a good fit for the role?

Applications will be sifted on CV and Personal Statement. 

In the event of a large number of applicants, applications will be sifted on the personal statement. 

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour and strength based questions.  

Interviewees will be asked to deliver a presentation; further details will be provided nearer the time. 

Sift and interview dates

Expected Timeline subject to change

Sift dates: w/c 19/02/2024

Interview dates: w/c 26/02/2024

Interview Location: MS Teams.

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Further Information

Reasonable Adjustment

We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.

We fully support adjustments throughout our recruitment process and we encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.

We do not have an exhaustive list of adjustments that we support but just some examples include additional time to complete your application form, behaviour questions up to 72 hours prior to interview and having extra time at interview. 

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Department for Energy, Security and Net Zero  from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility https://www.childcarechoices.gov.uk

DESNZ does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home). 

DESNZ cannot offer Visa sponsorship to candidates through this campaign.

DESNZ holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service and Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk 

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.