About the job

Job summary

As the UK's energy industry regulator, Ofgem is dedicated to serving energy consumers by guaranteeing a reliable, cost-effective, and eco-friendly energy supply for all households and businesses. Recently, the energy market has faced unprecedented challenges due to significant fluctuations and record highs in global energy prices.

Ofgem is seeking proactive individuals who are eager to tackle these pressing challenges head-on. We're focused on hiring those who can adeptly handle these complexities and are dedicated to building an energy system that's both eco-friendly and just. 

You will be someone who enjoys developing new skills, is interested in the energy sector and is passionate about ensuring good outcomes for past and future customers. 

As a Compliance Analyst, you will play a pivotal role in contributing to compliance or enforcement activities concerning energy suppliers, scheme participants, and other regulated entities. This involves producing high-quality, timely, and robust analyses of potential issues. 

Your responsibilities extend to making evidence-based recommendations. This includes identifying and escalating key issues as well as assisting in the management of risk and ensuring a proactive approach to maintaining compliance standards. 

Furthermore, your role also involves engaging with both internal and external stakeholders such as Colleagues in the Compliance and Enforcement Profession and Colleagues in other Delivery & Schemes portfolios including Operations, Policy and Digital to effectively communicate the benefits, challenges, and trade-offs of potential compliance or enforcement actions to senior colleagues and representing Ofgem externally and building constructive stakeholder relationships to ensure challenges and issues are identified and resolved in consumers’ interests. 

You will gather and document intelligence on compliance to inform casework, which is crucial for effective enforcement. This may include interactions with whistleblowers when relevant, ensuring a comprehensive approach to compliance analysis and enforcement. 

At Ofgem, we value an inclusive atmosphere that celebrates the diversity of our staff, enhancing innovation and better representing the consumers and communities we serve. Our workplace is one where individual authenticity is embraced and encouraged. 

Join us at Ofgem and be instrumental in shaping the future of energy regulation and sustainable practices. Take this chance to be part of a dynamic team committed to making a significant difference. Submit your application now and embark on a journey of impactful contributions with us.

 

Job description

Delivery and Schemes is part of the delivery directorate of Ofgem and works on the administration of Environmental and Social schemes. This role sits within the Audit & Compliance Hub and will be part of the Compliance and Enforcement profession within Ofgem. This team ensures energy suppliers or scheme participants are acting in accordance with relevant legislation. We currently administer 10 environmental and social schemes, valued at approximately £9bn a year in consumer and taxpayer’s money.

The purpose of the Excel Analyst role within the Hub is expected to be adaptive in providing support to meet the needs of the Hub. The role plays an important part in ensuring the scheme’s error calculations are accurately represented, through the case-by-case calculation of individual error values to the application of the audit results to the total population to give total scheme error rates. The role also involves producing visuals for internal and external stakeholders on the performance and findings of the audit programs.  There is scope to be involved in individual ad-hoc projects across the team. 

Ofgem plays a crucial role in ensuring that the energy markets work in the interest of consumers, both now and in the future. This role provides an exciting opportunity to support Ofgem, towards net zero by driving the transition of the UK’s energy supply to renewable sources. Ofgem is a supportive and inclusive organisation, where we understand we are better and stronger the more diverse we are.

Person specification

Key Responsibilities

Responsibilities will vary depending on the needs of the organisation but may include:

• Providing Excel support inclusive of producing automated reports and trackers.
• Ensuring that the Audit/Compliance calculations are accurately done and in accordance with the rules of the scheme and processing any adjustments.
• Manage the Audit/Compliance calculation processes, liaising with internal and external colleagues as required.
• Understand the statistics behind the audit program and keep them in line with the motivations of the program.
• Analyse data and identify key trends and feedback to the wider team.
• Produce reports as required to illustrate analysis of relevant figures.
• Interacting with external stakeholders (obligated suppliers or participants) providing challenge to their data and seeking management responses where required.
• Meeting relevant KPI targets and statutory deadlines.
• As and when required, you might be deployed to support other projects or schemes within and outside Division and Directorate.

In the event of receiving a large number of applications an initial sift may take place on the identified lead criteria indicated below.

Essential

• Advanced skills in Microsoft Excel with a focus on complex formulas such Vlookups, Nesting, IF functions, VBA, visualisation in Excel [LEAD].
• Strong track record in interpretation and analysis of complex information to produce comprehensible reports against challenging timescales.
• Strong numerical and analytical skills paying particular attention to detail.
• Excellent written and verbal communication skills.

Benefits

Alongside your salary of £23,450, OFGEM contributes £6,332 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.