About the job

Job summary

This position is based nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Proud to serve. Proud to keep justice going.

Directorate: Communications and Engagement Directorate

Team: Internal Communications or External Communications, Engagement and Corporate Relations

Job Title: Communications Manager, Internal or External (2 roles)

Pay Band: HEO

Location: National at any HMCTS site.

Based on current ways of working, work location is likely to be a combination of working from home and from the office, dependent on business needs.  

Appointment Term: Permanent

About us: 

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.  We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

The Communications and Engagement Directorate work with the wider organisation to tell HMCTS’s story – who we are, what we are doing and why – in the most engaging and impactful way using the best content and channels available.

The Internal Communications Team is responsible for internal communications content – getting the right information to our colleagues at the right time. We support organisational and cultural change and a range of corporate programmes. We also deliver senior leadership communications and our annual staff awards.

The External Communications Team is responsible for communicating and engaging with external audiences via the media, GOV.UK or events and meetings with groups of stakeholders. Our work involves engaging with our colleagues across the criminal justice system to inform them about HMCTS’s work, understand what they need from us and work together to achieve our ambition of a modern justice system. We also create engaging campaigns to promote and encourage the use of our services including everything from online divorce and probate to remote hearing technology and Common Platform.

About you:

As a manager in the team, reporting to a Senior Communications Manager, you will help the team to fulfil its purpose, with specific oversight (strategically and operationally) of either internal or external communications.

You will understand our stakeholders and design, deliver and support communications plans – in partnership with subject matter experts - that ensure our messages reach our audiences and support the organisation to meet its our corporate objectives. 

You will be a trusted advisor to jurisdictional leads and support them to be visible and engaged with our people and stakeholders.

Join us and be a part of a team that thrives in a fast-paced, ever-evolving environment. Shape your career, make a lasting impact, and be the catalyst for positive change in the world of communications. 

Please refer to the attached Role Profile for more comprehensive overview of the position and specifically the key knowledge, skills and experience.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £32,827, HM Courts and Tribunals Service contributes £8,896 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.