About the job

Job summary

The Future ERP and Shared Services Provision (FESSP) team is a joint team of professionals from across several professions, and is a key, high profile programme to shape the future of functional technology and services across DBT. The team is responsible for DBT’s approach to future HR and Finance technology upgrades to Cloud technology and devising DBT’s approach to Shared Service Centre arrangements for operational teams in the Department. This is a new, ambitious, and exciting portfolio of work that enables work across other wider government departments and agencies who DBT are partnered with to deliver new services. The team works closely with a broad range of corporate services professionals to enhance the offer across DBT.

As the team grows and develops, we are now looking for a Communication & Engagement Manager to work within the Business Change and Engagement team and help us achieve this exciting and ambitious agenda. The post holder will get the chance to be involved in various aspects of HR and Finance transformation through the programme, giving them exposure to work in the HR, Finance, Project Delivery and Digital space. 

Job description

To design, plan and manage the delivery of communication and engagement activities across the FESSP programme.

The successful candidate will: 

• Build and maintain professional relationships with the wider FESSP programme team and stakeholders.
• Manage the design, development and delivery of a comprehensive communication and engagement plan for the FESSP programme.
• Create and maintain communication and engagement documentation for projects and programme delivery.
• Manage the roll out of consistent and timely communication across the Department, working with internal communications and transformation colleagues within DBT.
• Work with stakeholders to gather and collate information to assess change impact and support in the provision of analysis to aid decision making on communication and engagement activities.

Person specification

Skills and Experience

Essential Criteria

• Proven ability to organise and prioritise complex work-streams, tracking and reporting to drive tasks forward and achieve project milestones.
• Evidence of communication and engagement planning and delivery.
• Good communication and engagement skills, both oral and written, with an ability to tailor reports to influence and inform a wide variety of stakeholders.
• Experience of analysing data to inform the development of communications objectives, plans and evaluate success.
• Ability to work under pressure, managing competing priorities under changing deadlines.
• Evidence of setting and evaluate clear and SMART objectives, evaluating impact and applying learning.
• Ability to develop strong working relationships with teams and individuals across both HR and Finance and other functions and professions.  

Desirable Criteria   

• We would ideally like someone who has worked in Internal Communications, transformation and/or continuous improvement.
• Experience of working within human resources or finance is also highly desirable.

Personal Attributes & Skills

• The role requires exceptional organisation and planning skills and is an exciting new opportunity for someone with proven skills and experience to join a fast-paced programme.   
• The ability to design, develop and deliver a comprehensive communication and engagement content for projects and the programme.
• Use your excellent communications and engagement skills to plan effective communication and engagement plans that drive forward the goals of the programme.
• Evidence of working on a fast-paced project or programme creating relationships that deliver positive outcomes.     
• A passion for ensuring successful business engagement throughout significant change programmes.

Benefits

Alongside your salary of £39,384, Department for Business and Trade contributes £10,633 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

To apply for this post, you will be asked to complete the following as part of the online application:  

• A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
• A Personal Statement of up to 500 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date though this is subject to change.

In the event of a large number of applicants, an initial short sift will be conducted on the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

Reasonable Adjustments

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.

Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Candidate Support

You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview. 

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.

Further Information:

• A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
• Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
• The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases. 
• New entrants are expected to join on the minimum of the pay band. 
• Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
• A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. 
• Terms and Conditions are attached. Please take time to read the document to determine how these may affect you. 
• Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service, Disclosure Scotland and Access NI on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Vetting

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected.   

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.