About the job

Job summary

In DHSC, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you’d like to work in, we’d love to hear from you.

The Commercial Directorate is a strategic and enabling function that supports all DHSC’s commercial interactions with third parties and supporting ministers in delivering their agenda. Our mission is to ensure that health and care policy is implemented at best value for the taxpayer.  

We do this by leading and overseeing the department’s direct commercial activity, implementing commercial policies across DHSC and its arm length bodies, and acting as advisors to the Secretary of State. Our vision is to provide a world-class commercial service to enable the health and care system to deliver for the public – we aim to be the best in government commercial for technical expertise and customer focus.

Job description

The Commercial Systems & Intelligence team has ownership and accountability of the technology used to manage the commercial lifecycle from source to contract across the Health System (the DHSC, it’s ALBs and the NHS). We are on an ambitious journey which will create an industry leading platform, with easy access to data creating visibility of commercial pipelines, enabling collaboration to drive commercial effectiveness, efficiency, sustainability and resilience.

As an EO in the Commercial Systems & Intelligence team, you will be providing support to deliver robust supplier and contract management, a positive commercial system user experience and effective delivery of data and information to a wide range of stakeholders.

The role will require strong organisational skills and the ability to capture and present information clearly. The role will also require the ability to build relationships with stakeholders across organisations, to gather and manipulate data to feed into dashboards and reporting. There will also be opportunities to conduct research into suppliers and key categories.

We are looking for self-motivated candidates who have a customer focused approach and experience of:

• using the full range of Microsoft Packages, including Word, Excel, Power Point and Outlook. (Power BI preferred).
• undertaking diary, email and business management support
• taking minutes, drafting meeting documents and agendas
• working independently and as part of a team

Role responsibilities

• Building effective networks and relationships with colleagues, the wider Department and across the Health System.
• Providing professional, timely and effective management of diaries, meeting requests and secretariat support when required.
• Co-ordinate monthly reporting from across the Arm’s Length Bodies that form the Health Family, maintaining and updating dashboards and activity trackers. Where possible, identifying improvements to the reporting processes and gathering feedback from stakeholders
• Ensure the Atamis Commercial Management system is kept up to date and provide management information to the team on key performance indicators. Running reports and gathering information where required.
• Taking responsibility for own personal development and ensure a robust personal development plan has been agreed with line manager.
• Supporting other team members on projects and proactively contribute to the work of the whole team.
• Conduct supplier research, validate via multiple data sources and set up Supplier accounts.
• Set up new user accounts and ensure they receive the full onboarding process. This may include providing basic systems training.
• Carry out regular processes supporting the Atamis Commercial Management system as well as contract management duties.

Person specification

Key skills and experience required for the role:

• Experience of Microsoft Packages, including Word, Excel, Power Point and Outlook. (Power BI preferred).
• Effective communication and interpersonal skills. This includes supporting report writing, submissions and options papers.
• Good attention to detail and accuracy
• Problem-solving skills
• Be able to work collaboratively, network and develop positive working relationships
• Self-motivated and willing to learn and develop new and existing skills 

Benefits

Alongside your salary of £27,079, Department of Health and Social Care contributes £7,311 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Applications will be sifted on Behaviours and Statement of Suitability. 

Please use your statement of suitability to (in no more than 500 words) outline how you meet the key skills and experience required for the role as set out in the job advert. 

An initial sift based on the lead behaviour 'Communicating and Influencing' may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

At interview candidates will be assessed on Behaviours and Strengths.

Sift and Interview dates

Sift date: expected w/c 1st April

Interview date: expected w/c 15th April

Interview location: By video

The available interview slots will be released with the sift scores.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

• Contact Government Recruitment Service via dhscrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 
• Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further Information

To find out more about working in the department please visit our page on the Civil Service Careers Website here and to find out more information on how to apply visit the Civil Service Careers Website here

Please be aware that some travel may be required across the DHSC estate.

Please note that applicants will require BPSS clearance.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

If successful and transferring from another Government Department a criminal record check may be carried out. 

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants are expected to join on the minimum of the pay band.

This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Terms and Conditions

Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful. 

New Entrants to the Civil Service

New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:

• Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
• Privilege Leave: 1 day - for the King’s birthday
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay
• Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
• Probation: 6 month probation period

All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above).

If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above).

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.