About the job

Job summary

Would you like to be part of an Innovative Commercial team helping CCS’ portfolio transformation journey?

Do you enjoy customer engagement and exploring new and efficient ways of working? 

Do you want to actively contribute to the successful delivery and growth of a new to market framework?

Job Summary

In this role you will be responsible for managing an innovative new solution for CCS and have the scope to help shape emerging CCS solutions.

As a direct report to the Commercial Lead for Channel Solutions, you will take ownership for the management and support development of new and existing CCS channel solutions. 

You will take significant responsibility for managing ‘RM6202 - The Tail Spend Solution’ which is a new to market framework and the future iteration of this commercial agreement. You will support the future development of this and other enterprise solutions working in collaboration with a wide

variety of stakeholders and CCS as a whole, to deliver innovative Channel Solutions in partnership with Category subject matter experts.

As Operational owner of ‘RM6202 - The Tail Spend Solution’ you will work with customers and suppliers to contract manage the arrangement. In this highly collaborative role you will work alongside the CCS Customer Experience Directorate to facilitate smooth customer implementation onto our solution.

Job description

Team Summary

The Channel Solutions team within the New Product Development Unit has responsibility for 2 key areas:

• Evolving the CCS Tail Spend Solution into a broader self service platform

• Working with customers and suppliers on the current agreement to foster adoption and optimise commercial benefits

We are the primary hub for CCS Commercial strategy, innovating new routes to market and supporting Public Sector customers through dynamic utilisation of the supply market.

We are currently recruiting to expand our team of six Commercial professionals. 

Key Responsibilities:

• Support the business plan target to increase the delivery of spend related commercial benefits in excess of £3.3b each year 

• Engaging routinely with stakeholders to drive adoption of the CCS Tail Spend Solution going forward. 

• Conduct framework management ensuring effective spend under management performance, budget and forecasting alignment, contractual service level agreements (SLA’s) management, associated risk management and continuous improvement management through strong supplier relationships/service.

• Support the development of (digital first) solutions to support the delivery of portfolio products that don’t meet return on investment thresholds. 

• Develop a deep understanding of how technology can be used to improve customer access to our products and develop strategies to simplify buying. 

• Support creation and execution of designated category/sub-category strategies.

• Be involved in the development of market knowledge through user research and collaboration with customers, suppliers and across relevant teams within CCS, applying these learnings to create a deep understanding of customer requirements in your area of responsibility.

• Support creation of business cases for new commercial agreements within the category, ensure effective adherence to governance processes for procurement activity and project delivery.

• Ensure customers, government policy objectives, commercial strategy and procurement best practice are at the heart of digital solution development.

Key Responsibilities:

• Support the business plan target to increase the delivery of spend related commercial benefits in excess of £3.3b each year 

• Engaging routinely with stakeholders to drive adoption of the CCS Tail Spend Solution going forward. 

• Conduct framework management ensuring effective spend under management performance, budget and forecasting alignment, contractual service level agreements (SLA’s) management, associated risk management and continuous improvement management through strong supplier relationships/service.

• Support the development of (digital first) solutions to support the delivery of portfolio products that don’t meet return on investment thresholds. 

• Develop a deep understanding of how technology can be used to improve customer access to our products and develop strategies to simplify buying. 

• Support creation and execution of designated category/sub-category strategies.

• Be involved in the development of market knowledge through user research and collaboration with customers, suppliers and across relevant teams within CCS, applying these learnings to create a deep understanding of customer requirements in your area of responsibility.

• Support creation of business cases for new commercial agreements within the category, ensure effective adherence to governance processes for procurement activity and project delivery.

• Ensure customers, government policy objectives, commercial strategy and procurement best practice are at the heart of digital solution development.

Person specification

Essential Criteria (To be assessed at application stage):

• Proven experience in a Commercial role managing Contracts and Suppliers.

• Strong team player – able to work collaboratively within a diverse team in a fast paced environment to deliver high performance.

• Problem solving ability. You should have; a keen eye for detail, aiming to achieve innovative solutions to problems and experience of collaborative working on complex projects. 

• Using good communication skills you actively build, maintain and nurture relationships with a diverse range of stakeholders and manage stakeholder relationships effectively. 

• You are able to identify and ensure all necessary reports are produced for all meetings and robust meeting minutes recorded.

Benefits

Alongside your salary of £43,575, Crown Commercial Service contributes £11,808 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

Selection Process

Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence 05-04-24 and interviews will be held either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)

To find out more about our recruitment process please click here

Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.