About the job

Job summary

Are you interested in advancing a career within eDiscovery? This is an exciting opportunity to work across varied and complex cases of national importance while making a difference to millions of people’s lives.

About the CMA

We help people, businesses, and the UK economy by promoting competitive markets and tackling unfair behaviour. Our work is wide ranging, ambitious and often new and challenging.

About the role

In the eDiscovery team, we use our technical expertise to investigate, collate, process, analyse and produce digital materials to support the critical cases undertaken by the CMA. The size and complexity of cases are increasing, as we are tasked by Government to regulate the large digital platforms such as Google and Facebook.

As part of the wider Data, Technology, and Analytics unit, comprising data scientists and engineers, we deliver cutting-edge eDiscovery capabilities combining commercial and in-house technologies. As an eDiscovery Officer, you'll collaborate with technical experts, assisting clients in data processing, manipulation, and document review. You'll tackle challenging projects involving complex data and workflows, conducting data reviews, keyword filtering, deduplication, and data exports.

About you

We're seeking individuals with a bachelor's degree in a relevant technical field (e.g., digital forensics, computer science or similar) or equivalent experience in eDiscovery operations / legal casework / evidence review. Proficiency or certification in eDiscovery tools such as Nuix and Relativity is also essential. Importantly, you will be someone who embodies the qualities of hard work, creativity, and strong team spirit, whilst bringing a vibrant and positive attitude to your work.

If you can demonstrate a strong passion for technology, coupled with exceptional technical and problem-solving skills and the initiative to research and craft creative technical solutions, we would love to hear from you.

Job description

As an eDiscovery Officer, you will;

• Manage tasks to ensure they are executed on time and provide regular communication to all CMA teams.
• Conduct eDiscovery casework such as data processing, keyword filtering, deduplication, and data exports, in accordance with Standard Operating Procedures, updating the case management system with contemporaneous notes.
• Perform quality assurance on tasks prior to delivery to legal teams, updating the case management system.
• Handling third-party production data, importing that data into the document review platform.
• Provide support to internal users of the internal document review platform.
• Communicate and collaborate effectively with legal teams on technical topics, establishing strong working relationships.
• Assist with configuring the document review platform and managing user accounts and permissions.
• Actively contribute to the development and delivery of eDiscovery tools, techniques, standards, operating procedures, and training resources to improve the eDiscovery capacity and capabilities of the CMA. 

Person specification

It is essential that you can provide evidence and examples for each of the following selection criteria in your application:

• A bachelors degree in a relevant technical discipline (digital forensics, computer science or similar) or equivalent experience of eDiscovery operations / legal casework / evidence review practice. (Lead Criteria)
• Experience or certification in using eDiscovery tools (for example: Nuix and Relativity). (Lead Criteria)
• Strong interest in technology with excellent technical and problem-solving skills and the initiative to research and craft creative technical solutions.
• Ability to manage own workload, prioritise conflicting deadlines and produce quality results when under pressure.
• Strong communication skills (written or verbal) and ability to provide a high-quality service.
• Proven ability to work in a team, able to collaborate effectively, communicate openly, and support their colleagues in achieving shared goals.

Desirable

• Experience or certification in using reporting, automation or AI tools which contribute to end-to-end eDiscovery project delivery (for example: CoPilot, Power Automate or PowerBI).

Benefits

Alongside your salary of £34,113, Competition & Markets Authority contributes £9,210 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of the application process, you will be asked to complete a CV, personal statement and an online application form. Further details about application requirements are listed on the application form.

The selection process will comprise of the sift (CV & application review) and an interview. Arrangements for the interview will be enclosed in the invitation.  Interviews will be either conducted either virtually, by Microsoft Teams, or in-person at a CMA office. 

An initial sift based on criteria 1 and 2 (Lead Criteria) may be held if a large number of applications are received. If your application progresses to a full sift, all elements of the essential criteria listed under Person Specification (above, below and in the attached candidate pack) will then be considered.

• A bachelors degree in a relevant technical discipline (digital forensics, computer science or similar) or equivalent experience of eDiscovery operations / legal casework / evidence review practice. (Lead Criteria)
• Experience or certification in using eDiscovery tools (for example: Nuix and Relativity). (Lead Criteria)
• Strong interest in technology with excellent technical and problem-solving skills and the initiative to research and craft creative technical solutions.
• Ability to manage own workload, prioritise conflicting deadlines and produce quality results when under pressure.
• Strong communication skills (written or verbal) and ability to provide a high-quality service.
• Proven ability to work in a team, able to collaborate effectively, communicate openly, and support their colleagues in achieving shared goals.

The sift will take place week commencing 18th March 2024.

If your application is successful you will be invited to attend an interview. You will be notified via email to log-in to your Civil Service Account and book your interview slot. You will be sent an email with full details of your arrangements for interview.

Interviews will be held week commencing 1st April 2024.

The first part of the interview will comprise of an in-tray exercise/technical test for which no preparation is required or a presentation/case study details of which will be forwarded in advance of the interview.  Details will be forwarded to you before the interview. The second part of the interview will be a 45-minute -1 hour panel interview where you will be asked questions based on the Behaviours, Experience and Technical skills outlined in the role profile.

If successful you must hold, or be willing to obtain, security clearance to SC level and possibly DV level.

Reasonable adjustments

We want to make sure no one is at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process.

For example, you may need wheelchair access at interview, or if you are deaf, a Language Service Professional. You might also require additional time to complete a timed assessment or a sign language interpreter to support with the relaying of information.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.