About the job

Job summary

This role in the Northwood Change and CIS Team provides an opportunity to deliver critical CIS across the Northwood Headquarters site in conjunction with the Northwood Private Finance Initiative (PFI) Contractor and Defence Digital partners, to the UKStratCom, the Maritime Operations Centre and NATO MARCOM. The UKStratCom at Northwood is responsible for providing the structure and coordination our Armed Forces need to keep us safe, ensuring we are responding to threats across all five domains; Air, Land, Sea, Cyber and Space. The Maritime and NATO Commands have command and control over their respective surface and submarine assets.

As CIS Technician you will be supporting in the delivery and sustainment of a variety of CIS platforms through the provision of physical support, guidance and expertise to multiple organisations and stakeholders located on the Northwood Headquarters and wider afield.

The post advertised is situated at Northwood Headquarters and offers a range of employment conditions to enable a better work-life balance for employees; flexible working patterns may be considered. The post holder will be required to be present on site for the majority of the contracted working hours, but some remote working may be possible from time to time.

This position is advertised at 37 hours per week. 

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Job description

The CIS Technician post will be required to contribute on multiple fronts to support planning and installations of new hardware in network equipment rooms, delivery of new user access devices onto user workstations, house-keeping of network equipment rooms and business resilience planning and execution. You will be required to coordinate work between the Private Finance Initiative (PFI) Contractor and Defence Digital and their industry partners. You will also have a security role over network equipment rooms and a responsibility to ensure Ministry of Defence design and installation policy compliance and always encourage British Standard best practice.

You will provide business units and formations with change management advice aimed at assisting in identifying existing gaps in capabilities, continuous improvement, benefits and risks of proposed change activities. Lead businesses units and formations through the four phases of management change, design, develop, deliver and sustain.

You will support customers to raise Northwood change requests and notices, including assistance to customers to develop statements of need, business impact statements, and provide advice about likely costs and timescales for tasks. Provide a conduit between customers and delivery teams.
You will support the change quotation processes by scrutinising all quotations to ensure all appropriate rates have been used, correct overhead and profit margins have been applied correctly and reasonable maintenance and life-cycle costs have been included. Provide ad-hoc contribution to maintaining Northwood corporate TV system, conference room AV equipment and telephony devices.

Person specification

• Proficiency in the planning and maintenance of physical communications infrastructure, including computer hardware services.
• A self-starter who can act on their own initiative.
• Strong verbal and written communication skills to ensure clear and concise contact with internal and external stakeholders, at all grades and ranks.
• Able to build effective working relations and work collaboratively across multiple disciplines.
• When empowered, to represent confidently their Line Manager at meeting.
• Be flexible, adaptable, and able to multi-task to deliver own and team objectives.
• Have a good level of proficiency in Microsoft Office applications, such as Excel, Word, Outlook and SharePoint.

Benefits

Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This vacancy is using Success Profiles, and will assess your Abilities, Behaviours and Experience.

The selection process will consist of an application sift from which successful candidates will be invited to an interview. All applicants will be judged on their behaviours and experience. Applicants must also meet all security requirements of the post.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to complete a Statement of Suitability of no more than 500 words. Please provide experience relevant to the role. 

You will be assessed against the following Success Profiles Behaviours at both Application and Interview:

• Leadership
• Communicating and Influencing
• Making Effective Decisions
• Seeing the Big Picture
• Working Together
• Changing and Improving

Feedback will only be provided if you attend an interview or assessment.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.