About the job

Job summary

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers. As one of the largest employers of surveyors in the country. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

We are committed to providing our people with a work environment which is accommodating and accessible to all, one which values diversity and inclusion in everything we do. We welcome applicants from a diverse range of backgrounds, who bring different perspectives, promote innovation and enable us to be representative of the communities we serve.

Job description

Chartered Surveyor – Team Leader – Role Overview

District Valuer Service (DVS) is the business stream tasked with providing a range of statutory and non-statutory functions, many of which date back to the founding of the VOA in 1910. These are: 

• Provision of advice on valuations and apportionments for national taxation purposes 
• Provision of valuations and property advice for Other Public Bodies (OPBs) to support their implementation of a wide range of regulatory and legislative functions. 
• The delivery of government policies and estate strategies in situations where there is a property requirement related to the exercising of a public function and / or public money is involved.

Chartered Surveyor – Team Leader – Key responsibilities

We are looking for Chartered Surveyor to provide leadership and line management to the North East regional team consisting of G7 & SEO Chartered Surveyors and HEO surveyors that carry out valuation casework for DVS clients

This is a technical surveying and leadership role, primarily involving managing a team, advising on complex casework and project management. We are looking for an experienced manager who is passionate about inspiring and motivating teams to achieve exceptional results.  This role would suit someone who loves managing and developing teams and getting the best out of their people.

As a key member of our management team, you’ll bring your passion and enthusiasm for leadership to identify opportunities for development, growth and improvement in our future leaders. Through your motivational skills you’ll inspire your team to be the best version of themselves, building individual confidence, capability and growth mindsets. This will include working closely with your team members, providing feedback, coaching, guiding and implementing development plans.

You will encourage collaboration and innovation within the team to ensure effective communication, sharing of ideas and to enable continuous improvement.

The role involves:

• Providing leadership to the North East regional team including monitoring operational performance against strategic objectives while providing value for money.
• Applying an advanced level of valuation surveying knowledge to casework activity, quality control of teamwork and project management.
• Effectively managing the team’s performance through coaching and development discussions and taking proactive action where poor performance/attendance within the team is identified, using HR Policies and Guidance.
• Creating and promoting an inclusive working environment that values everyone for their individual contributions.
• Understanding and engaging the team regarding plans for change and encouraging and supporting innovation and continuous improvement.
• Effectively working as part of a national team where liaison and flexible and smart working are paramount.
• Identifying risks and issues and making recommendations on action to be taken.

Person specification

This is a leadership and technical role. You will have strong leadership skills with the ability to engage with, and influence, stakeholders at all levels.

Our ideal candidate is someone who can effectively manage a team and take into consideration everyone’s individual needs and create a genuine team spirit. Combined with an advanced technical surveying knowledge you will be part of a Team Leader cohort to deliver key objectives.

You will work closely with colleagues across the North East region in the transferring of skills across the sector to build capability.

You will enjoy a varied role that includes valuation and travel, your skills and experience will enable us to provide an efficient and effective service, right at the heart of the public interest.

Essential Criteria

• MRICS / FRICS in either Valuation or Real Estate pathway.  The candidate must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows: https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf
• Full UK Driving Licence.
• Experience of working in an Operational Delivery environment with strong business awareness.
• Strong leadership and communication skills enabling effective management, with the ability to inspire and motivate the team to deliver its objectives and continuously improve individual and business performance.
• Experience of delivering projects or services to high quality standards using effective prioritisation skills to manage competing demands.
• A strong level of technical surveying knowledge, including the application of relevant legislation, case law, and codes of practice and professional RICS standards.
• The ability to apply problem-solving techniques, sound technical and professional judgement, discretion, and independent decision-making.
• Experience of collaborating and working effectively as part of a team, to deliver positive outcomes.
• Willing to travel, overnight stays may be required.

Benefits

Alongside your salary of £54,631, Valuation Office Agency contributes £14,750 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

If you can meet our person requirements above we are keen to hear from you.

To apply for this post, you must complete an online application with the following:

• A CV setting out your Job History, Full Qualifications and Previous skills and experiences.  
• A Personal Statement (maximum 750 words). The personal statement should be aligned to demonstrate your skills and experience for the role and how you meet the person specification and essential criteria.

Sift - 3rd May 2024

Please note these dates are provisional and may be subject to change.

• We will assess you on your CV, Personal Statement, Qualifications, Memberships and Licences.

Should a large number of applications be received, an initial sift may be conducted using the CV. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview.

Interviews - 21st May 2024

Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview

Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.

• We will assess you on the Behaviours listed in the job description, Strengths, Technical Question and Presentation.

 At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.

You will also be required to conduct a 10-minute presentation assessing the Leadership behaviour and your technical skills. Information on the presentation topic will be provided to you if you are shortlisted for interview.

Technical

As part of the interview you will be asked a technical question to assess your technical skills.

Application Hints and Tips

For more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process , Civil Service Careers (civil-service-careers.gov.uk)

Further Information

Internal role title will be Grade 7 DVS Team Leader.

This role ideally will be suited to a full time person, office based, but if you are wishing to undertake this role on a Part-Time basis the minimum number of hours required for the post is 4 days per week, 29.6 hours. The preferred working pattern may or may not be available. You should discuss this with the vacancy holder. 

As part of the application process you will be asked to tell us which of the locations available you can work in. You will be able to specify up to 2 options. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only.

A full UK Driving Licence is essential to this role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further.

Any move to VOA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

The VOA is an office based organisation that supports flexible working. By default, everyone in the VOA is a hybrid worker with options to work in the office, at home or out and about, depending on the work they’re doing that day and where it’s best done.

VOA employees only:  If you are currently in receipt of DTA as a result of a VOA office closure/restructure and it is agreed for you to take up this role in your current location, you may continue to receive DTA for the remainder of the period you can claim for.  Please check with the Vacancy Holder on preferred locations for this role before you apply.

Pre-employment Checks

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

If you would require a Certificate of Sponsorship from the VOA to undertake this role, please contact resourcingteam@voa.gov.uk before submitting your application.’

Reasonable Adjustment

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. 

If you need a reasonable adjustment or a change to be made so that you can make your application please click here for more information

Reasonable Adjustments , Civil Service Careers (civil-service-careers.gov.uk) and contact voarecruitment.grs@cabinetoffice.gov.uk as soon as possible.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process.

Terms & Conditions

Voluntary terms apply.

Reserve Lists

If we have more successful candidates than available vacancies, we will hold a 3-month reserve list as standard. 

During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.

Applying

All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email voarecruitment.grs@cabinetoffice.gov.uk

Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions.

Please note that late applications will not be accepted.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

New entrants are expected to join on the minimum of the pay band.

Concerns/Complaints

The Valuation Office Agency’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition.
If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: resourcingteam@voa.gov.uk

If you are not content with the outcome of your complaint you have the right to complain to the Civil Service Commissioners.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.