About the job

Job summary

Our priorities

Optimise public R&D investment to support areas of relative UK strength and increase the level of private R&D to make our economy the most innovative in the world.

Promote a diverse research and innovation system that connects discovery to new companies, growth and jobs – including by delivering world-class physical and digital infrastructure (such as gigabit broadband), making the UK the best place to start and grow a technology business and developing and attracting top talent.

Put public services – including the NHS and schools – at the forefront of innovation, championing new ways of working and the development of in-house STEM capability to improve outcomes for people.

Strengthen international collaboration on science and technology in line with the Integrated Review, and ensure our researchers are able to continue to work with leading scientists in Europe and around the world.

Deliver legislative and regulatory reforms to drive competition and promote innovation, including the Data Protection and Digital Information Bill, the Digital Markets, Competition and Consumer Bill and our pro-innovation approach to regulating AI.

Our Inclusive Environment

We have an inclusive culture which makes the Department a brilliant place to work where our people feel valued and can be their authentic selves. We value difference and diversity, not only because we believe it is the right thing to do, but because it helps us be more innovative.

We offer flexible working benefits, employee well-being support and a great pension. We are fortunate to have a range of staff networks and are proud to be a Disability Confident Leader employer. We support talented people from all backgrounds to build a career and thrive.

We welcome applications from anyone who shares our commitment to inclusion and fully support candidates with a disability or long-term condition who require adjustments in our recruitment process.

We regularly run events where you can find out more about the department and tips for the application process. You can sign up for upcoming events here: https://www.tickettailor.com/events/departmentforsciencetechnologyandinnovation?

You can also follow our LinkedIn Page: https://www.linkedin.com/showcase/dsitcareers/    

Please note that DSIT are currently reviewing our terms and conditions and pay arrangements following Machinery of Government changes and as part of the outstanding August 2023 pay award.  Please be aware that there may be changes to the terms and conditions and pay ranges listed in this advert ahead of you starting in post. Any changes would be implemented in early 2024.

Job description

Introduction to Matrix:

Matrix is part of a collection of central programmes which will deliver the collective “one” civil service ambition, driving modernisation, productivity improvements and reform outcomes to rationalise and harmonise 24 ministerial departments’ “back office” operations. These programmes collectively will reduce cost, time and enable the Civil Service to operate as “one” through interoperability, sharing of common services, systems and data.

Shared Services touch all Civil Servants, providing business critical tools in human resources, finance, payroll and procurement providing the foundation for employees to deliver public services. The Shared Services for Government Strategy is clear that through the clustering of departments and simultaneous investment in technology and service will deliver a fundamental modernisation of the ways of working for Corporate Services and through a modern digital landscape, deliver productivity, efficiency, risk reduction and transformational benefits for all departments, streamlining policy development, policy delivery and Ministerial response times.

The Matrix Programme represents the critical investment in Corporate Services Technology and Service provision, for Cabinet Office (CO), Department for Science Innovation and Technology (DSIT), Department for Culture Media and Sport (DCMS), Department for Business Trade (DBT), Department of Energy Security and Net Zero (DESNZ), Department for Education (DfE), Department for Health and Social Care (DHSC), Attorney’s General Office (AGO) and His Majesty's Treasury (HMT); providing the foundation to deliver optimal transformation within departments.

The Programme is part of the Shared Services landscape across cluster which will deliver the Shared Services Strategy for Government, and its three core objectives:

1. Better experience for all users - intuitive systems that are easy to use and mobile-enabled.
2. Efficiency and value for money - better systems and services which support productivity and seek to reduce costs.
3. Standardised processes and data - support interoperability, making it easier to understand and compare corporate data.

Role Overview

The role will form part of the core Matrix programme team, working with and on behalf of all departments to deliver, support and communicate the impact of modern technologies, services and ways of working. Forming part of a Strategy, Comms and Change team you will work as part of hybrid team comprising contractors, consultant and civil servants.

Person specification

Short Summary:

As a member of Strategy, Change and Engagement team, you will form part of the central programme team, working with and on behalf of a number of departments. As a member of the central team, you will work hand in hand with the communications team, ensuring that technology, service and people impacts are defined, assessed, captured and communicated to departments drawing on programme narrative; change in departments in embedded; and providing assurance to the programme executive on change readiness. As part of the core team, you will partner with leads of key workstreams such as Service Implementation and Technology Implementation and Change Leads from each department to ensure a success transition and adoption to the new ways of working.

Key Responsibilities include but not limited to:

• Provide assurance to the Strategy, Change and Communications lead that the delivery of new capability is compatible with the realisation of benefits.
  
• Development and maintenance of the Communications materials, presentations, aligning with programme narrative.
  
• Support the continual adoption and iteration of the Business Change Management Strategy.
  
• Delivery of key business change and training deliverables e.g. change impact assessments, change plans, business readiness approach and tracking.
  
• Ensure completion of gap analysis on processes and detailed change impact assessments.
  
• Ensure the development and co-ordination of the training strategy, plan and products
  
• Support the development of the Programme business readiness criteria and maintain regular reporting. 
  
• Support communication and engagement with programme stakeholders, developing and maintaining key relationships and working in partnership to resolve problems.
  
• Status reporting in relation to business change activity.
  
• Management of post go-live user adoption plan & tracker.
  
• Working with departments to ensure that local change plans align, and Change Impact Assessment are updated.
  
• Analysing and managing the key decisions, assumptions through the functional and service design, programme governance, and assure no degradation of service delivery through to acceptance into service.
  
• Driving the people implications, through assessments, trade unions, consultations, negotiations, communications.
  
• Managing and coordinating the business readiness activities in departments to ensure relevant changes are embedded and sustained in the relevant departments. 
  
• Form and maintain relationships with departmental teams, providing technical support and guidance as appropriate.

Skills and experience

Required: ​

You will have a track record of being a Change Management, working in a change management or project/programme-based role.​
​
You will have: ​

• Experience of delivering large scale digital and/or service transformations. ​
• Knowledgeable, with an in-depth understanding of the end-to-end change management lifecycle. ​
• Experience in engaging with and communicating to senior leaders in stakeholder organisations. ​
• Collaborative, with a proven ability to build effective relationships and influence at all levels.​
  ​
  

Key Behaviours;​

• Resilience​
  
• Ability to deliver at pace​
  
• Good communication skills​
  
• Comfortable with ambiguity​
  
• Able to communicate to a wide range of people ​
  
• Proactive 'can do' attitude ​
  
  

Desirable:​

• Hold an industry recognised qualification such as:​
• APMG Change Management Practitioner​
• PROSCI

Benefits

Alongside your salary of £52,320, Department for Science, Innovation & Technology contributes £14,126 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of the application process you will be asked to complete a CV and behavioural statements. Further details around what this will entail are listed on the application form.

Candidates will be sifted on behavioural statements and CV

In the event of a large number of applicants, applications will be sifted on the CV.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour and strength based questions.

Sift and interview dates

Expected Timeline subject to change

Sift dates: w/c 11/03/24

Interview dates: w/c 16/03/24

Interview Location: MS Teams.

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Further Information

Reasonable Adjustment

We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.

We fully support adjustments throughout our recruitment process and we encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.

We do not have an exhaustive list of adjustments that we support but just some examples include additional time to complete your application form, behaviour questions up to 72 hours prior to interview and having extra time at interview.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Department for Science, Innovation and Technology from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility https://www.childcarechoices.gov.uk

DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home). 

DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk 

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.