About the job

Job summary

The Civil Service embraces equality, diversity, and inclusion. At HSE, your personal qualities are as important as your professional experience. We welcome applications from all backgrounds and all walks of life.

Our approach is to recruit “on merit on the basis of fair and open competition”, in line with the Civil Service Commission’s Recruitment Principles. As such, our thorough selection process ensures that you and every other candidate receive equal and fair treatment.

The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. We are dedicated to protecting people and places, and helping everyone lead safer and healthier lives. The benefits that our work brings to business, workers and the UK economy are clear. Improved health and safety risk management protects workers and translates into reduced sickness absence, lower healthcare and welfare costs, and better productivity.

The Change and Business Improvement (“C&BI”) Manager is an influential role within a central practice of transformation professionals who are supporting the organisation with an ambitious roadmap of change that is enabling us to deliver our ten-year strategy

Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.

Occasional travel and overnight stays will be required, including travel to our head office in Bootle.

Job description

Our C&BI Managers bring skills in business architecture, business analysis, digital design and delivery, operational improvement and business change. The team plays a key role in the design and delivery of major digital and business transformation initiatives, as well as smaller projects and programmes.

We are currently seeking candidates with particular experience in the design of integrated (people, process and technology) operating models who can also lead on shaping, specifying and delivering end-to-end operational processes, user-facing digital services and internal systems. You will work alongside Digital, Data and Technology professionals as well as multiple operational and functional subject matter experts from HSE divisions.

This is an exciting opportunity to help us define and deliver significant changes across HSE, which will improve our regulatory effectiveness, increase our operational efficiency and drive better experiences for the public and our staff.

Please note, there are 2 posts available for this role. The highest scoring candidate will be offered a permanent position, with the second highest scoring candidate being offered a fixed term appointment. This post is funded until end of March 2025 after which there may be an option to extend the role or make the role permanent. 

Responsibilities

• Establish and lead / work with multi-disciplinary teams on the design and implementation of technology and / or business change.
• Collaborate with operational teams, policy colleagues, digital, data and technology practitioners and research & insight experts to design new operational processes, new ways of working and new technology services and solutions which are user-focused and in line with HSE’s strategic objectives.
• Be responsible for the creation of key business and technology design artefacts, including operational designs, organisation designs, business process models, service design blueprints and user journeys.
• Lead complex stakeholder management activities, including facilitating collaboration across organisational silos, interpreting strategic context / policy intent into business requirements, and seeking buy-in to ensure designs are approved, implemented and embedded.
• Identify pain points in achieving business value, developing designs to address, and working with operational leaders and benefits managers to develop business cases, articulate benefits and establish plans for their realisation.
• Lead, line manage, mentor, coach and develop our team of business analysts, so that they deliver to a high quality of service and in line with recognised methods and standards. 
• Champion the development of business architecture and digital service design capability in HSE.
• Act as a Change Leader across HSE, driving awareness and understanding of change management approaches and tools at all levels. 

Person specification

Essential Skills and Criteria

• Experience of working in a similar role in projects / programmes.
• Leading on the conversion of policy / strategy into business and solution designs that result in an uplift in effectiveness, efficiency and user experience.
• Designing and implementing new operating models, business designs and operational ways of working in line with the principles of operational excellence.
• Designing and implementing new digital and technology services and solutions in line with the principles of user-centred design.
• Leading the creation of multiple kinds of design artifacts (both business and digital) that support the transformation journey, in line with recognised standards and methods.
• Leading complex stakeholder management activities that include the collaboration on, definition of and buy-in to revised business designs and operational ways of working.
• Leading business change activity that maximises the successful implementation and benefits realisation of new business designs and technology solutions.

Desirable skills

• Experience of the design and delivery of services in line with the government’s Service Standard.
• Experience of working on large-scale transformation programmes within a central government or similar regulatory context.

Benefits

Alongside your salary of £55,251, Health and Safety Executive contributes £14,918 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application information

As part of the application process you will be asked to complete the following: 

• A CV detailing your qualifications and job history
• 1000 word Personal Statement based on the Essential Skills and Criteria detailed in the advert
• 250 word statement demonstrating the behaviour 'Leadership.'

Application Guidance

Please access the following link for guidance on how to apply and how to complete a personal statement https://www.civil-service-careers.gov.uk/how-to-apply/

Sift information

The sift is due to take place the week commencing 15th April 2024. You will be assessed on your CV, Personal Statement and 250 word statement on the behaviour 'Leadership'.

In the event of a high number of applications, you will be initially assessed on your personal statement. Should you pass this benchmark, you will then be scored on your CV and 250-word behaviour.

Interview information

The interviews are due to be held during the week commencing 22nd April 2024. You will be assessed on the Behaviours listed in the advert. 
 
Please note the sift and interview dates could be subject to change due to panel availability. 
 
AI Tools & Platforms

During the application process candidates are allowed to utilise AI (artificial intelligence) platforms and Tools to support them in writing their Behaviours, CV’s and Personal Statements. However, all information submitted must be factually accurate. This includes presenting the ideas and experience of others, or those generated by artificial intelligence, as your own. All presented information will be assessed at the Interview Stage.

Further Information

Please note that a Reserve List will be held for the period of up to 12 months.

Sponsorship

This role is not open to application from those who will require sponsorship under the points based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached document. Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

We offer a guaranteed interview scheme for all disabled applicants who provide evidence of meeting the minimum requirements necessary for the post. If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE. If you have a disability and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: hr.resourcing-team@hse.gov.uk

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

For the Fixed Term Appointment (FTA):

Existing Civil Servants and applicants from accredited NDPBs are eligible to apply but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.