GOVTALENT.UK

Casework Admin Support (Ref: 82965)

This opening expired 8 months ago.

HM Prison & Probation Service

HM Prison & Probation Service
Location(s):
Croydon
Salary:
£28,636 to £30,151
Job grade:
Administrative Officer
Business area:
Administration and Secretarial
Contract type:
Permanent
Working pattern:
Full-time, Part-time

About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

The Public Protection Casework Section (PPCS), within HMPPS, is responsible for the management of the parole process and the recall of offenders to custody.  The jobholder’s responsibilities involve providing casework support to casework teams dealing with indeterminate/determinate sentenced prisoners’ cases. Work involves liaison with prisons, Parole Board and other stakeholders as well as dealing with prisoners, solicitors and other interested parties. All of the work requires the ability to meet tight deadlines, organise and prioritise the work and manage the delivery of work to targets. Some of the material handled is of a disturbing and sensitive nature.

IMPORTANT:  

  • As well as completing the Behaviours in the application form candidates are also required to submit a 250 word Personal Statement setting out their suitability for the role.
  • Successful candidates will be required to attend the office at: 1 Ruskin Square, Croydon, full time for the first 3 weeks to complete their training.

Overview of the job    

The Public Protection Casework Section (PPCS) is placed within Public Protection Group within the Community Interventions Directorate. The posts are based in HQ and are located at Southern House, Croydon. The posts are not operational.

The main function of PPCS is to ensure the oversight of the Generic Parole Process (GPP) for indeterminate sentenced prisoners and to ensure the timely processing of recalls to custody & subsequent re-release of licensed determinate and indeterminate sentenced prisoners and processing requests for licence variations. It also reviews cases referred by the Prisons and Probation Ombudsman (PPO); reviews appeals against adjudications; and assists with Royal Prerogative of Mercy cases.

The job holder will report to a Case Manager and will have responsibility for a specific caseload.

Summary    

The jobholder's responsibilities involve providing casework support to casework teams dealing with indeterminate/determinate sentenced prisoners' cases. Work involves liaison with prisons, Parole Board and other stakeholders as well as dealing with prisoners, solicitors and other interested parties. All of the work requires the ability to meet tight deadlines, organise and prioritise the work and manage the delivery of work to targets.

There is a considerable amount of correspondence from prisons, prisoners and their solicitors. The work involves indeterminate sentenced prisoners and some of the material handled is of a disturbing and sensitive nature.

Responsibilities, Activities and Duties    

The job holder will be required to carry out the following responsibilities, activities and duties:

•    Responsible for accurate data entry to PPUD and data bases

•    Chasing of outstanding reports & information.

•    Dealing with routine telephone enquiries

•    Responsible for photocopying

•    Responsible for the bulk scanning and uploading of documents on to PPUD

•    Responsible for the opening and scanning/distributing post and identifying document type

•    Performs general administrative duties at the request of managers

•    Responsible for drafting routine letters and minuting of files

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £28,636, HM Prison & Probation Service contributes £7,760 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Added: 8 months ago