About the job

Job summary

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.  

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include Break the Stigma, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, No Limits, Part Time Workers, The Shed, and Women’s Network Group. 

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.  

The Insolvency Service is a great place to work, learn and grow your career. 

About the Directorate 

The Finance, Commercial, Sustainability & Property Directorate is responsible for managing both the Insolvency Service’s finances and for all commercial related activities. We are a close-knit directorate, committed to supporting the agency’s operational business and objectives as well as its estates, sustainability and health & safety remit.

Job description

About the Team

The Commercial Team is a small team of dedicated and highly competent commercial professionals, performing at an exceptionally high level and dispersed nationally across the Insolvency estate. The team works on a flexible working basis, with a mix of remote and office-based working. The Commercial Team is embedded within the Government Commercial Function applying the Government Commercial Operating Standards, working in accordance with the People Standards for the Commercial profession and undertaking the Commercial Continuous Improvement Assessment Framework.

The Commercial team at INSS is currently expanding to meet the exciting challenges across the Sourcing Pipeline, Contract Management landscape, Transforming Public Procurement and to drive best practice against the Commercial Function Standards. As a result, we’re currently recruiting against a number of C2 Commercial roles. Any candidate who passes the interview but is unsuccessful in being offered this role, may be considered via the Reserve List for one of the other Commercial roles currently being recruited into.

We operate a Category Management approach within our Commercial Team, consisting of 4 Category Teams; Digital & Data category, Technology & Change category, Corporate Services & Operations category and Commercial Governance & Policy category. As such we are responsible for a whole lifecycle approach to commercial activities. This may include leading a requirement from inception, through the Commercial sourcing cycle, mobilisation and contract management, through to Exit and Transition.

Within the Commercial Team at the Insolvency Service, we believe there are huge benefits to working within a small team. We are able to give our Procurement and Contracts Managers (Commercial Business Partners) access to complex and strategic work which enables them to demonstrate their abilities and take on extra responsibility more than other roles.  This is clearly demonstrated by the fact that our leavers nearly always leave on promotion!

Roles and Responsibilities

This role sits within our Commercial Corporate Services & Operations Category Team, the team which is responsible for sourcing and contract management of everything across the corporate services sector (such as Legal Services, Document Management/Post, Travel and Conferencing), as well as supporting our operational colleagues for their wide ranging and unique requirements.  We’re also in the unique position of supporting our Official Receivers in their work, which supports some of the biggest National Interest Cases (such as British Steel, Thomas Cook and Carillion). 

Reporting to the D2 (Grade 7) Head of Category, you will be responsible for leading on a portfolio of commercial activity within Commercial Corporate Services & Operations Category Team in the Insolvency Service’s commercial team. We operate a cross functional relationship model and you’ll build relationships and manage stakeholders across a directorate or the agency, in order to provide them with commercial support for their varying requirements and existing and future contracts.

This role offers a unique opportunity to work across the organisation and support the underpinning strategies to improve our services to the public and the country, by providing commercial insight and expertise.

Person specification

The Attributes for Government Commercial Professionals are set out in Government Commercial Function (GCF) People Standards for the Profession, Version 3.0.

In this role, you’ll be responsible for the following key areas:

• Lead specific areas of Commercial activity across the category and across the full commercial lifecycle (the entire process, Identification of need & commissioning, market engagement, sourcing strategy development, ITT, evaluation & contract award) as well as performance and relationship management. Your role shall include contract management of your portfolio through to contract termination exit or transition to alternative arrangements.
• Act as the Procurement and Contracts Manager (Commercial Business Partner) for impacting and actioning contractual / service changes that affect the Insolvency Service in your area of responsibility.
• Support sourcing of non-PCR 2015 Requirements for the Official Receiver.
• Risk and Opportunity Management – develop and maintain commercial risk / opportunities log across the services you manage, establishing and delivering appropriate risk mitigation.
• Communicating new / changed requirements to the wider Category team and share best practice.
• Support the Head of Category in handling supplier issues, formal challenges / disputes, providing options and making recommendations.
• Developing and sustaining relationships with internal agency and external stakeholders including DBT, Cabinet Office, GDS, GCO and CCS as well as suppliers.
• Working collaboratively and flexibly to meet the Agency’s needs in terms of commercial provision, recognising the complexities and dependencies of our contract landscape and the aims of our Agency Five Year Strategy.
• Applying robust governance and assurance to meet compliance requirements across the Agency, DBT, Cabinet Office, GDS and HMT and ensuring adherence to Government Commercial Operating Standards (“CCIAF”).

So, you should be:

• A confident and experienced commercial professional with proven end-to-end category management experience. You will have experience of sourcing within a range of markets, including those outlined above.
• You should have experience of and be familiar with sourcing within a Public Sector environment, i.e. use of Cross-Government Frameworks, Above Threshold Tenders etc.
• Well-developed relationship/stakeholder management skills - a strong communicator, able to challenge stakeholders and influence decisions up to Director level.
• A conscientious Procurement professional, astute and aware of the wider context of their work, particularly around risks and opportunities.
• Someone who is willing to share experiences and knowledge with colleagues, to the benefit of the wider commercial team and the agency as a whole.
• Keen to “make a difference” to the agency. Working with colleagues across the Agency to develop/inform the Agency’s sourcing strategies, seeking to streamline and simplify the overall picture. Our expertise and advice directly shape the strategy and operating models of the Insolvency Service.
• You should maintain an awareness of the market in which we operate, able to horizon scan to inform the commercial pipeline
• Happy working collaboratively within a team, able to re-prioritise work and support colleagues when required to, sometimes at the expense of your own planned work.
• Flexible – able to successfully deal with uncertainty and change and adapt accordingly.
• A self-starter, able to take ownership of matters.

Essential criteria

To be successful in this role you should:

• Have the ability to deliver at pace and considering multiple solutions to achieve the desired outcome in collaboration with stakeholders. This includes both the sourcing process and quality contract drafting and handover into Contract Management.
• Be able to demonstrate your skills in identifying, influencing and applying best route to market and contracting options, including Frameworks (CCS, ESPO, YPO, G-Cloud, DOS etc), FTS, Dynamic Purchasing Systems etc. You must also be able to exercise good judgement in selecting appropriate sourcing strategies, and consideration of cost optimisation.
• Demonstrate hands-on experience of leading Commercial activity in a Business Partner role where you have managed relationships with stakeholders as well as undertaking Sourcing and Contract Management activities (such as managing contract exits and transition).
• Be CIPS qualified, working towards accreditation or willing to do so. IACCM or specialist degree may be considered as an alternative.
• Have achieved the Government Commercial College Contract Management Capability Programme (CMCP) Practitioner accreditation, be working towards this or willing to do so.  At a later date, the Insolvency Service may elect to accredit all Procurement and Contracts Managers (Commercial Business Partners) to “Expert” level so a willingness to work towards this would be desirable.

Benefits

Alongside your salary of £41,880, Insolvency Service contributes £11,307 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of the application process you will be asked to complete a CV and a 1250-word personal statement. Further details around what this will entail are listed on the application form. 

Your personal statement should be no more than 1250 words and should explain how your skills, experience and qualities provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.

Should a large number of applications be received, an initial sift may be conducted using the personal statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview. 

We will test your experience as part of the sift process; if successful, you will be invited to a short interview where we will test your behaviours and technical skills. Full details of the selection process will be made available to shortlisted candidates once the sift has been completed.

Expected Timeline (subject to change) 

Sift – w/c 12 February 2024 

Interview – w/c 26 February 2024 

Location - MS Teams 

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process 

In order to apply please refer to 'Apply at advertiser's' site' located at the top of this advert.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Insolvency from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Transforming Workplaces

The Insolvency Service is currently delivering an exciting five-year transformation project that started in April 2022 which will define our future direction supporting a gradual migration to a Regional Centre model combined with smarter ways of working. As part of this, transforming our estate will align us with the government modernisation programmes making The Insolvency Service a great place to work.  

We are letting you know about our future plans because if you are joining the Insolvency Service and are recruited into an office over the next five years that is not one of the Regional Centres, you will be expected to move to one of the Regional Centres in the future. This move would not attract financial assistance.   

The 11 Regional Centres are : Birmingham, Cardiff, Croydon, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham and Stratford.

Hybrid Working

Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.

Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 60% in the workplace, which includes the office, site visits, court etc.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via steven.linden@insolvency.gov.uk as soon as possible before the closing date to discuss your needs. 

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.