About the job

Job summary

Transformation Team

Our Transformation Team within Change and Technology Services plays a key role in the transformation of the agency, outlined in the 5-year strategy. Our Project Managers, Project Support Officers and Business Analysts lead the delivery of change across the agency, working with a diverse range of stakeholders and external service providers.

Business Analyst Team

We are looking for a Business Analyst to work on projects across the agency, which will tangibly improve outcomes for our colleagues and customers. Our Business Analysts work on a range of projects including supporting the delivery of improvements to our internal IT infrastructure, digitisation of service delivery, policy related change and estates. 

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.  

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group. 

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.  

The Insolvency Service is a great place to work, learn and grow your career.

Job description

Business Analysts assist with introducing change to all areas of the agency. Successful candidates will mainly be responsible for leading workshops, eliciting requirements, process design and mapping and many more business analysis related tasks for projects and other types of change. You will ensure that business needs are understood and translated into requirements that enable the selection, design, and delivery of technology enabled business solutions with innovation and customer experience at the heart of design principles. 

Responsibilities

Undertake the methodical investigation, analysis, review and documentation of all or part of the organisations' business, information and data related to capabilities, functions, and processes.

Identify and assess new and alternative approaches to performing business activities and opportunities for improvement or automation.

Adhere to corporate IT strategy and the principles of standardisation and simplification of processes and technologies.

Capture decisions, assumptions and functional requirements, non-functional requirements, user stories and associated acceptance criteria.

Translation of requirements to commercial terms to support the procurement and SIAM provider processes.

Creation of viable functional specifications and acceptance criteria.

Manage requirements throughout the project lifecycle ensuring traceability, version control.

Map out As-Is, and design and map To-Be processes for a range of departments across the Agency.

Support management of change, functional testing, and implementation.

Support cost and benefit analysis relating to new approaches.

Adhere to standards and methods for business analysis activities to support consistency and quality.

Contribute to continuous improvement of business analysis standards and products, to drive excellence within the team.

Work collaboratively with business users, third parties, the project team and IT throughout the systems implementation lifecycle.

Working in partnership with the Project Manager, providing leadership to the delivery of the overall project.

Support colleagues in identifying new and alternate approaches to performing business activities and other tasks commensurate with the post.

Facilitate discussions and workshops with technical and non-technical individuals at all levels of experience and seniority. 

Person specification

• Previous experience of using business analysis tools and techniques within a change environment
• Experience of eliciting and managing decisions, assumptions, and business requirements.
• Experience of business process design and re-engineering.
• Strong networking and stakeholder management skills, with the ability to support others through change.
• Strong presentation and facilitation skills.
• The ability to quickly understand and resolve complex problems.
• Working knowledge and experience of the software development lifecycle. 

Please note: This vacancy is advertised across 11 locations; however Stratford and Croydon are only available to current Insolvency Service Staff. The advertised salary includes London weighting, which is only applicable to internal candidates.

Benefits

Alongside your salary of £41,880, Insolvency Service contributes £11,307 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of the application process you will be asked to complete a CV,  750 word personal statement and Behaviours. Further details around what this will entail are listed on the application form. 

Your personal statement should be no more than 750 words. Please outline how you consider your personal skills, qualities and experience meet the essential criteria for the role, outlined in the person specification. 

Should a large number of applications be received, an initial sift may be conducted using the CV and Personal Statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. 

We will test your ability behaviours and experience as part of the sift process, and if successful, you will be invited to a short interview where we will test your behaviours and experience. Full details of the selection process will be made available to shortlisted candidates once the sift has been completed.

Expected Timeline (subject to change)  

Sift – w/c 22/04/24 

Interview – w/c 29/04/24 and/or 6/05/24

Location - MS Teams 

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Your interview will either be conducted face to face or by video. You will be notified of this if you are selected for interview.

Drop-in Session

Candidates will  be required to give a presentation.

Interested candidates will have the opportunity to learn more about the role by attending a virtual drop-in session as follows:

4 April 13:00 – 14:00

Meeting ID: 390 349 804 858

Passcode: W7vjtp

Join the meeting now

10 April 12:30 – 13:30

Join the meeting now 

Meeting ID: 371 371 936 187

Passcode: tfF9JU

Please note the Insolvency Service 2023 Pay Award is still to be completed

For further information about the Insolvency Service: http://www.gov.uk/insolvency-service or follow us at:

X: @insolvencygovuk

LinkedIn:  The Insolvency Service

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Insolvency Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via insolvencyrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.