Business Support Officer
UK Health Security Agency
About the job
Job summary
The UKHSA North West Region is looking to appoint an enthusiastic and talented Health Protection Business Support Officer to join our established business support team.
The post holder will provide day-to-day administrative and PA support within the region, working within our established business support team (BST) to support the Greater Manchester health protection team.
The successful candidate will maintain effective working relationships with a variety of stakeholders both internal and external to the organisation. As a senior member of the BST, who will manage other staff in the team, the post holder will work with minimal supervision and be expected to work flexibly.
You will be part of a multi-disciplinary team providing a wide range of specific administrative duties that may include leadership of the BST’s role in health protection acute response work, minute taking at senior level meetings, creation and dissemination of regular weekly communications, project support, and/or coordinating corporate returns on behalf of the region.
Job description
Act as central point of contact for a range of business administration activities, including delegated lead responsibility for certain corporate function processes
Communicate and engage effectively with a range of people, dealing with stakeholder enquiries promptly and courteously by email, telephone, letter or in person, referring to the relevant lead where appropriate
Responsible for the organisation of meetings and events and production of reports, papers, minutes and updating action logs as required. This will include providing secretariat support to teams and other internal meetings and networks as required
Support the development of systems and procedures to ensure efficiency, quality and cost effectiveness across the business support function
Participate in relevant internal working groups/projects, services, and initiatives across the organisation
Contribute to effective information management (maintaining administrative and information resources, i.e., filing systems) and assist with dissemination and / or collation of information/returns, in a timely manner
Line management of staff
See candidate pack for full duties
Person specification
Main duties of the job are listed above, and full details are in the candidate pack.
Post Location
Your contractual and operational base will be in Manchester. The role includes hybrid working which allows for staff who can operate remotely at home and in the office, to fulfil their role and responsibilities in line with the team and UKHSA’s policies and guidance. The successful candidates will be expected to attend site 60% of their working time in line with current Civil Service expectations. On non-office days, the individual may work from home. Other travel from time to time may be required.
Benefits
Alongside your salary of £25,976, UK Health Security Agency contributes £7,014 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Things you need to know
Selection process details
This vacancy will use competency-based questions to assess the behaviours, experience, ability, technical skills/qualifications, strengths and commitment to equality and diversity detailed in the essential person specification.
As part of the application process, you will be asked to provide a detailed Personal Statement / Statement of Suitability of up to 1500 words which will be assessed in line with the criteria listed in the person specification.
Applicants are strongly advised to use the criteria in the job description/person specification (available online) as sub-headings in their application to make it clear how they meet each of the selection criteria.
You will also be asked to provide information within the ‘Employer/ Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.
In the event a high volume of applications is received, an initial sift will be based on the essential criteria: Educated to level 3 and/or equivalent experience. Candidates who pass the initial sift will be progressed to a full sift.
Stage 2 – Interview
All candidates who are successful at the sift stage will progress to a single video interview and will be assessed on the essential criteria as advertised.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed for this role is BPSS
Interviews are expected to be held in January 2023.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.