GOVTALENT.UK

Business Support Officer

This opening expired 7 months ago.

Department of Health and Social Care

Location(s):
Leeds, London
Salary:
£32,188
Job grade:
Higher Executive Officer
Business area:
Administration and Secretarial
Contract type:
Permanent, Temporary, Temporary
Working pattern:
Full-time, Part-time

About the job

Job summary

In DHSC, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you’d like to work in, we’d love to hear from you.

We are committed to creating a great place to work for our colleagues that reflects the society we serve. Diverse perspectives and experiences are critical to our success. We welcome applications from people from all backgrounds with the experience and skills to perform these roles.

The Health Protection and Vaccines Team work to ensure that the right NHS services are in place to deliver health protection policies which are underpinned by expert public health advice.  This means that we are often working as a tripartite with the UK Health Security Agency understanding what is needed to keep people safe and with NHSE England on how the NHS can best deliver this within its available resources.

We work on a wide range of projects and policies, often flexing our teams according to changing need and new priorities. 

Job description

The successful candidate will be expected to:

  • Support our HR function within the Directorate including excellent records management and recruitment campaigns.
  • Work closely with policy teams to ensure systems and processes are implemented and managed effectively.
  • Work closely with central teams to provide operational support for a range of corporate functions including governance, risk management, internal communications and may also include providing Executive Assistant support to a Director.

Person specification

  • Support SLT with diary management and co-ordinating cross Directorate activity.
  • Building and maintaining good relationships with stakeholders in the Department and across government
  • Communicating information clearly and concisely, both in writing and verbally, to a range of colleagues
  • Preparing assurance and governance reports
  • Day-to-day management of Directorate administration activity including maintaining databases
  • Lead on data management ensuring all out documentation is stored effectively and securely, sharing good practice within the Directorate
  • Act as a central point contact for colleagues and stakeholders
  • Working with your team to develop a broader understanding of policy area needs across the Directorate

Key Skills and Experience

  • Excellent Microsoft Office skills to provide quality documentation.
  • A strong communicator with confidence to chair and contribute in meetings, adapting communication style to ensure accessibility and engagement with a diverse range stakeholders.
  • Adaptable and proactive with the ability to provide ad hoc support to teams at short notice.
  • Able to identify your own learning needs and those of your team. Commitment to learning and continual self-development and take time to mentor and develop others to respond to the changing nature of the work of the team and to build team resilience and job satisfaction.

Benefits

Alongside your salary of £32,188, Department of Health and Social Care contributes £8,690 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Sift date: expected W/C 13/02/2024

Interview date: expected W/C 26/02/2024

Interview location: By video. Further details will be released to candidates who are successful at sift.  

The available interview slots will be released with the sift scores. 

Applications will be sifted on CV, Statement of Suitability and Behaviours.

Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘key skills and experience required for the role’ section of the advert.

Please use your statement of suitability to (in no more than 500 words) outline how you meet the key skills and experience required for the role as set out in the job advert. 

An initial sift based on Lead Behaviour, Seeing the Big Picture, may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

At interview candidates will be assessed on Behaviours and Strengths.   

To find out more about working in the department please visit our page on the Civil Service Careers Website here 

Applicants who are appointable but were not successful in appointment to this vacancy, may be held on a reserve list for up to 12 months, and contacted if similar vacancies become available. 

Please be aware that some travel may be required across the DHSC estate. 

Please note that applicants will require BPSS clearance. 

Terms and Conditions

Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful. 

New Entrants to the Civil Service

New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:

  • Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
  • Privilege Leave: 1 day - for the King’s birthday
  • Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
  • Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay
  • Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
  • Probation: 6 month probation period

Existing Civil Service staff transferring from another Government department, on either level transfer or promotion

All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above). 

Existing DHSC staff, appointed on either level transfer or promotion

If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above).

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via dhscrecruitment.grs@cabinetoffice.gov.uk@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. 

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Added: 7 months ago