Business Support Manager
UK Health Security Agency
About the job
Job summary
The UKHSA North West Region is part of the Regions Directorate within UKHSA’s Health Protection Operations Group. Our well-established business support team works in an integrated way across multiple sites supporting three health protection teams made up of Consultants in Health Protection, Health Protection Practitioners, Surveillance Scientists and Emergency Preparedness professionals.
We are seeking to recruit an experienced, motivated, and enthusiastic Business Support Manager to join the busy Greater Manchester Business Support Team. We are looking for someone to work collaboratively with the region’s Operations Management Team whilst managing the Greater Manchester Business Support Team. Experience in line management or leadership / supervision is essential to this role as well as proven administration and organisational skills. The candidate will be expected to have experience supporting senior staff, event planning, implementing and maintaining office systems and health and safety practice. As well as leading and supporting specific projects, managing their own workload, be highly motivated and flexible.
Job description
Reporting to the Business Operations Manager, the Business Support Manager is a senior post with line-management responsibilities. The successful candidate will work as part of a dynamic team supporting staff to deliver a comprehensive, efficient, customer-focused administrative service. The post holder will lead on multiple business support functions, implementing and maintaining processes that include HR, IT, finance, IG, H&S, business continuity, accommodation. Developing good working relationships with internal and external stakeholders is an expectation of the role.
This is a diverse role involving undertaking secretariat functions, administering meetings, producing reports for senior staff or meetings. The ability to work autonomously, to tight timescales, be able to organise a varied and busy workload, for themselves and the Business Support Team, lead a team effectively, manage team dynamics, have advanced knowledge of using Microsoft Office packages and experience using MS Teams is required.
Person specification
Please refer to the job description and person specification for this role.
Post location
The successful candidate will be contractually based at 3 Piccadilly Place, Manchester. The role will include hybrid working which allows for staff who can operate remotely at home and in the office, to fulfil their role and responsibilities in line with the team and UKHSA’s policies and guidance. On non-office days, the individual may work from home. Other travel from time to time may be required.
Benefits
Alongside your salary of £30,473, UK Health Security Agency contributes £8,228 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Things you need to know
Selection process details
To apply for the role you are required to complete an online application form. Unfortunately, late applications will not be considered.
Stage 1 - Application & Sift:
This vacancy will use competency based questions to assess the behaviours, experience, ability, technical skills/qualifications, strengths and commitment to equality and diversity detailed in the essential person specification.
As part of the application process you will be asked to provide a detailed Personal Statement / Statement of Suitability of up to 1500 words which will be assessed in line with the criteria listed in the person specification.
Applicants are strongly advised to use the criteria in the job description/person specification as sub-headings in their application to make it clear how they meet each of the selection criteria.
You will also be asked to provide information within the ‘Employer/ Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.
In the event a high volume of applications is received, an initial sift will be based on the essential criteria: Ability to organise one’s own work and that of the team Candidates who pass the initial sift will be progressed to a full sift.
Stage 2 – Interview
All candidates who are successful at the sift stage will progress to a single face to face interview.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed for this role is BPSS
Interviews are expected be held in late February or March 2024 although this may change if a high volume of applications are received.
Other Information
(Option 3 – External - Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.