About the job

Job summary

We are seeking a high-calibre individual to join the Project Management and Delivery Profession (PMD) Office as a Business Support Manager, with responsibility for supporting the smooth delivery of the PMD office within Ofgem. You should have excellent attention to detail and record keeping, along with the ability to organise events and manage budgeting. 

The role’s focus will be to work with senior leaders to implement change, understand risks and ensure the effective development and embedding of the new PMD Professions Office within Ofgem. Work with colleagues in other areas to facilitate delivery, ensuring activities are carried out in line with agreed plans, priorities and delivery dates. Deliver individual support activities or projects to improve outcomes and drive effective and efficient embedding of the newly created PMD Professions Office.

Job description

• Contribute to the success of the PMD Professions Office via direct support to the Deputy Director and/or member(s) of the PMD Profession Senior Leadership team.
• Ensure the efficient operation of the office by overseeing and prioritising the day-to-day flow of operations, actions, and wider business activities.
• Take a lead role in employee engagement and internal communications activity within the PMD Professions Office.
• Deliver projects or key workstreams that support embedding of the Office, as

• Engage with Other Professions Office colleagues across Ofgem to develop shared understanding of problems and collaborate on effective solutions.
• Support the drafting of communications materials ensuring they meet quality standards and expectations.
• Provide support to the Head of Profession and Professions Lead, including organisation of employee engagement events and internal communications, as required.
• Proactively challenge and evolve thinking within the PMD profession and beyond, encouraging the Professions Office to be more efficient, more effective, and more ambitious, supporting continuous improvement and ongoing business process
• Support business continuity activity as
• Support the management of key internal and external stakeholders to ensure smooth delivery of business support services where required.

 

Key Stakeholder Relationships

 

Internal

• This position will require working collaboratively with teams across the Ofgem Professions Offices
• Professions Lead and Heads of Profession
• Senior Members of Professions office

 

External

• Recognised related professional bodies
• Training providers
• Other Government Departments who have Professions Model.

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Person specification

Essential Criteria: 

• Professional experience in an operational delivery / business support role, with proven prioritisation and organisation ability – LEAD

 

• Experience of delivering improvement at a local level and a good track record of development and innovation.

 

• Significant experience and a track record of delivery, through partnership / collaborative working, at pace.

 

• Excellent communication skills with the ability to deliver complex messages to a variety of audiences, including Executives/Boards.

 

• Proven ability to assess and judge a situation, providing excellent stakeholder management, negotiation and influencing skills at senior levels, internally and externally.

Desirable Criteria: 

• Experience in project and programme management of new initiatives, including robust governance.

 

• Proven aptitude for leadership through formal or informal management of others.

Benefits

Alongside your salary of £32,498, OFGEM contributes £3,249 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.  

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.