About the job

Job summary

The Project Delivery and Change Directorate (PD&C) sits within Corporate Services, at the Department for Business and Trade (DBT).  

The Directorate oversees DBT’s major change portfolio, ensuring it is aligned and set up to deliver against our strategic priorities, as defined in the Outcome Delivery Plan (ODP). As well as playing a critical assurance role, the Directorate is also responsible for developing the capability of our project delivery and change specialists in DBT, providing advisory support and implementing some of the Departments most complex change programmes. 

The Business Management Support role will be part of the Secretariat Team and be crucial in supporting the directorate across a number of workstreams. You will be responsible for overseeing the daily operations and functions of the directorate, providing essential operational support to streamline daily business operations, ensuring all administrative, corporate and financial tasks are executed efficiently. This will include: 

• Documentation management including handling, organizing and storing business documentation 
• Liaising with other managers and stakeholders, including HR and Finance colleagues 
• Improving business support functions 
• Ensure cost-effectiveness, efficiency and quality of work 

The post-holder will work closely with civil servants across the Department, managing relationships with internal and external stakeholders.  There are also plenty of opportunities to get involved in workstreams across the directorate.  

Job description

• Providing high level business support to managers and business areas within directorates, such as assisting with the development of annual business plans, and documentation to support the quarterly review process.  
• Supporting PD&C Secretariat colleagues working on diverse issues from across the Directorate 
• Management of logistics for directorates awaydays & events 
• Act as first point of contact to the Directors handling complex and confidential situations and requests 
• Supporting the implementation of corporate approaches such as risk management and assurance 
• Managing queries and requests for information, drafting or coordinating effective responses as appropriate 

Person specification

Essential and Preferred Experience 

• Experience in a business support or administrative roles 
• Have the ability to plan, organise and work well under pressure, managing conflicting demands effectively and employing high levels of personal organisation. 
• The ability to quickly build relationships, advise and challenge others to ensure the best support possible 
• Able to work collaboratively in a team environment, listening to their needs and work together to progress objectives.  
• Working knowledge of Microsoft Office packages, including Word, Excel, PowerPoint, Planner and Outlook. 

Personal Attributes & Skills 

We are looking for someone who is organised and forward-looking, who can prioritise, problem solve and have a can-do attitude. They will be comfortable communicating with a variety of different stakeholders and enjoy working collaboratively in a team environment to meet objectives.  They are a keen learner, taking an interest in tools that can not only help them with their role, but look to help facilitate the department’s wider objectives, improve the quality of service and ultimately progress their own career goals. 

Benefits

Alongside your salary of £27,329, Department for Business and Trade contributes £7,378 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

To apply for this post, you will be asked to complete the following as part of the online application:  

• A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the Essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
• A Personal Statement of up to 500 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the Essential criteria.

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date though this is subject to change.

In the event of a large number of applicants, an initial short sift will be conducted on the CV. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

Reasonable Adjustments

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.

Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Candidate Support

You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview. 

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.

Further Information:

• A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
• Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
• The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases. 
• New entrants are expected to join on the minimum of the pay band. 
• Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
• A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. 
• Terms and Conditions are attached. Please take time to read the document to determine how these may affect you. 
• Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Vetting

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected.   

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.