About the job

Job summary

This position is based Nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Business Change and Deployment Manager

Location: National*

Closing Date: 05/04/2024

Interviews: W/C 22/04/2024

Grade: HEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: National: £32,827 to £35,678. London: £37,174 to £40,403.

Working pattern: Full-time, part-time, flexible working, job share

Contract Type: Permanent

Vacancy number: 85551

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Business Change and Deployment Manager here at Justice Digital, to be part of our warm and collaborative Prison Delivery team.

We’re looking for talented and tenacious people to join our Prison Delivery team to take the lead in creating world-class services within the justice system. We use cutting-edge agile software development approaches to make rapid but meaningful improvements to public services that live up to the unique challenges of MOJ's responsibility to society.

This is a vital role within the Justice Digital & Technology function, which is key to the delivery of business change into challenging operating environments. As an IT professional you will contribute to the deployment of new technology and provide ongoing user support and ICT experience enhancement.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Ensuring project deadlines and objectives are met by working with the Lead Associate Delivery Manager whilst applying an Intelligent customer function as standard.
• Providing on-site support during high intensity roll out periods, to include floorwalking, training and troubleshooting.
• Communicating to stakeholders and users effectively in order to facilitate new technology programme roll outs and ongoing use of specific ICT systems.
• Build relationships with stakeholders, adapt and implement governance and assurance processes.
• Proactively manage dependencies or working to eliminate them, overcome obstacles and getting the best value against constraint.
• Adapt to variations in work or environment, be flexible and versatile and act as an advocate for change.
• Identifying and responding to opportunities for providing improved services to the business organisation and proactively utilise resources to enhance the customer ICT experience.
• Undertaking and communicating benefits realisation for all business change implementation.
• Communicate complex information to technical and non-technical stakeholders and facilitate discussion within a multidisciplinary team.
• Liaising with key stakeholders to help business process mapping for new systems to take place.
• Populating and providing reports with data as required
• You will gain an understanding of, and experience of working in HMPPS Operations and environments i.e. the activities, structures, and position in the organisation of the teams or departments for which services are provided.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app.
• Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

Person Specification

Essential

• Knowledge of Project Delivery.
• Possess strong communications, relationship building, negotiation and influencing skills.
• You have excellent attention to detail.
• Be IT literate with good knowledge of MS Office products.
• Stakeholder Management experience.
• Knowledge of ‘Agile’ delivery of IT services and Prince2 or capable of working within these methodologies.

Willingness to be assessed against the requirements for SC clearance.

You will be required to travel to establishments throughout England and Wales during deployment implementation, this will result in periods of overnight stays away from home.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

How to Apply

Candidates must submit a CV and a statement of suitability (of no more than 750 words), which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience and the following Behaviours during the assessment process:

• Communicating & Influencing
• Working together
• Delivering at Pace

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on the following criterion will be conducted before the sift -

• Possess strong communications, relationship building, negotiation and influencing skills.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £32,827, Ministry of Justice contributes £8,896 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit a CV and a statement of suitability (of no more than 750 words), which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience and the following Behaviours during the assessment process:

• Communicating & Influencing
• Working together
• Delivering at Pace

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on the following criterion will be conducted before the sift -

• Possess strong communications, relationship building, negotiation and influencing skills.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.