About the job

Job summary

We are looking for a talented, motivated, resourceful and enthusiastic team player to join us as a Business Change Analyst in our Change Delivery Division. The Division, established in 2022, is responsible for scoping, designing and delivering those change programmes and projects across SFO that allow us to deliver on our ambitious strategic objectives.

Working closely with the Business Change Manager and the Business Analyst, your role will span several change initiatives within our Change Portfolio and you will play a really important role in ensuring that we deliver change well at SFO, taking into account the needs of our people, our stakeholders and our business. 

This is an exciting opportunity to play a key part in SFO’s wider transformation.  The projects within the Change Portfolio will change over time, but currently include moving our entire organisation from central London to Canary Wharf, implementing enterprise document management (SharePoint and MS Teams implementation) and investing in an integrated HR and Finance system to improve the way we manage our key business processes and associated corporate data. Looking to the future, SFO needs to keep pace with the changing nature of technology and financial crime, exploring technologies such as Artificial Intelligence and Machine Learning.

We are looking for someone with a real passion for business change and desire to work as part of a team that shares this drive and energy. You are someone who is great at the people bit with a real flair for communicating complex messages in a simple and engaging way.  This role will build on the skills you already have and enable you to develop a flexible and sought after dual skillset in business change and business analysis.  

Job description

As a Business Change Analyst you will be responsible for:

• Developing and maintaining the Portfolio communications register, helping to ensure there is a regular and well-co-ordinated “drumbeat” of communications from our Portfolio projects out to the wider business through the established channels
• Owning and managing the Portfolio’s intranet pages, ensuring there is clear and up to date information available about all live projects and that the pages for closed projects are archived in a timely fashion
• Analysing, designing and delivering the communications and engagement approach for individual projects, working closely with the Project Manager to ensure the approach integrates well with the wider project plan and is delivered as planned and flexed as required to accommodate feedback from project boards and wider colleagues.
• Working closely with Internal Communications colleagues to ensure effective use of available channels (and the development of new ones as appropriate). This includes creating and deploying communications materials as required.
• Ensuring that Business Change and Business Analysis activities are captured in all project plans, so the wider project team has full visibility of these activities and how they fit into and support the wider project

For more information about the role and for a full list of key responsibilities, please see attached Job Pack.

Person specification

See above and attached Job Pack.

Benefits

Alongside your salary of £32,797, Serious Fraud Office contributes £8,855 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application stage

As part of the application process you will be required to provide:

• A personal statement of no more than 750 words that explains how your skills and experience meet each of the essential experience criteria as listed below:
  • Experience in supporting colleagues through change and transformation
  • Experience of project or training or communications support and administration
• A supporting CV outlining your job history and qualifications

Please note, in the event of a large volume of applications 'Experience in supporting colleagues through change and transformation' will be a lead criteria where it will be assessed first and candidates who do not meet the required standard will not have the remainder of their application considered.It will not be possible to provide feedback to applicants who are unsuccessful at the application stage.

Interview stage

Behaviours and essential experience as outlined in the job pack will be tested at interview. 

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Sift to take place from 04 January 2024.

Interviews are expected to take place w/c 15 January 2024.

All dates are indicative and subject to change.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.