About the job

Job summary

We are looking for a Business Change Analyst to join our Business Improvement and Change (BIC) team in the Clerk of Parliament Office at the House of Lords on an 18 month fixed term contract. This is an exciting position where you will be focusing on providing business change analysis to a range of projects in the House of Lords Administration.

This is an opportunity to work hybrid with a minimum of 2 days a week onsite at Parliament (London).

The Business Improvement and Change team is a specialised team working at the centre of the House of Lords Administration providing change management and business improvement support.

This is an opportunity for someone with experience of applying business change analysis skills to investigate, articulate and improve processes.

Job description

ou’ll be accountable for –

• Work closely with and provide support to BIC team members on projects.
• Lead process mapping workshops, creation, and maintenance of process maps, identifying process improvements and value chains.
• Create and update project documentation and draft reports.
• Support the development of data and trend analysis of management information to help our leaders and managers make informed decisions.
• Analyse qualitative and quantitative data, generating insights and make recommendations. Create and maintain dashboards to identify the key stories from data analysis.

If this sounds like something you would like to hear more about, please apply below.

Person specification

We are looking for a Business Change Analyst to join our Business Improvement and Change (BIC) team in the Clerk of Parliament Office at the House of Lords on an 18 month fixed term contract. This is an exciting position where you will be focusing on providing business change analysis to a range of projects in the House of Lords Administration.

This is an opportunity to work hybrid with a minimum of 2 days a week onsite at Parliament (London).

The Business Improvement and Change team is a specialised team working at the centre of the House of Lords Administration providing change management and business improvement support.

This is an opportunity for someone with experience of applying business change analysis skills to investigate, articulate and improve processes.

You’ll be accountable for –

• Work closely with and provide support to BIC team members on projects.
• Lead process mapping workshops, creation, and maintenance of process maps, identifying process improvements and value chains.
• Create and update project documentation and draft reports.
• Support the development of data and trend analysis of management information to help our leaders and managers make informed decisions.
• Analyse qualitative and quantitative data, generating insights and make recommendations. Create and maintain dashboards to identify the key stories from data analysis.

If this sounds like something you would like to hear more about, please apply below.

What we’re looking for

• APM Project Management qualification and / or Change Management Practitioner qualification.
• Ability to identify business needs and defining requirements clearly.
• Experience and understanding of change management and how it can be used to improve service delivery.
• Good attention to detail, good organisational skills.
• Experience of working with data to identify patterns, trends, anomalies, and highlights.
• Ability to present findings from data in a concise, engaging, and audience-appropriate way.
• A strong communicator with a logical mind-set and a keen eye for detail.
• Ability to work with people at all levels of the organisation and across all teams.

The job description provides full details about the role and what we are looking for.

Benefits

What you’ll get in return

• 30 days annual leave (increasing to 35 after one years’ service)
• Generous pension scheme
• Discounts from well-known brands and retailers
• Parliamentary health and wellbeing programme
• The opportunity to witness history in the making!

The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:

• Make laws
• Check and challenge the actions of the government through questions and debates
• Investigate public policy and provide a forum of independent expertise

Things you need to know

Selection process details

Please complete your online application by 23.55pm on Friday 16th February 2024.

If you require any reasonable adjustments during the application process, please contact HLRecruitment@parliament.uk

The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status. The Administration will also consider flexible working arrangements and reasonable adjustments.

We welcome and encourage job applications from people of all backgrounds. For this role we particularly welcome applications from groups which are currently underrepresented within the team, including applications from Black, Asian and ethnic minority candidates and candidates with disabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.