About the job

Job summary

We welcome applications from every part of the community, and we don’t discriminate against any gender identity. We’re especially interested to hear from underrepresented groups in the DfT such as gender diverse, ethnic minority, LGBT+ and disabled candidates.

Do you have experience identifying, analysing, challenging and validating business user requirements in an Agile project environment?

Are you able to make inform decisions and apply design principles to ensure the user interface is intuitive? 

Have you got experience of using Business Analysis techniques to extract and communicate requirements with a wide userbase?

If so, we would love to hear from you!

Job description

This job role is within Digital Services and Technology in the Vehicle Certification Agency. The Senior Business Analyst understands the strategic context and leads analysis within large and complex projects.  This role reports into the Lead Product Manager and is part of a multi-disciplinary team who develop and manage a broad suite of digital products and applications.

Your main duties may include the following, but not limited to:

• Develop a good understanding of vehicle certification processes.
• Identify and analyse issues and opportunities that may improve experience for VCA customers.
• Lead engagement with stakeholders, analysing business requirements and user needs to agree detailed functional and technical specifications and plans.
• Represent real-world situations to aid communication and understanding of different scenarios, whether existing, proposed, or conceptual. This involves visualizing processes, systems, data, and roles and responsibilities.
• Developing a good understanding of business processes, identifying and analyzing issues and opportunities for improvement, gathering and analyzing data related to the costs and benefits of product changes
• Owns stakeholder relationships to agree on detailed functional and technical specifications and plans
• Manages communities of practice activities
• Mentors others in best practice.

About Us 

Why not see what our Chief Digital and Information Officer has to say about the Digital Data and Technology function. You can also check out our candidate pack for more information about us, what we can offer you and why we’re a great place to work.

For further information, please refer to the role profile attached. 

Person specification

In order to be successful in this post, candidates will need the following:

• Proven experience in agile working
• Proven experience in business process improvement, modelling and testing
• Experience working in digital programmes, ideally as a Business Analyst.
• Demonstrable experience of requirements definition and management
• Extensive stakeholder relationship management skills
• Knowledge and experience of enterprise and business architecture
• Examples of previous projects of defining test condition requirements.

Additional Information

A minimum of 60% of your working time should be spent at your principal workplace or on location testing.  

Benefits

Your wellbeing is important to us, which is why we’re pleased to offer a wide range of benefits to all our colleagues, inside and outside of work.  

Find out more about the ways you can benefit in our candidate pack. 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

Within your CV and Personal Statement please provide detailed evidence of your experience of the following: 

• Experience of identifying, analysing, challenging and validating business and user requirements in an Agile project environment, ensuring technology solutions meet business requirements.
• Experience of using evidence to inform decision making and apply design principles to ensure the user interface is intuitive.
• Experience of using Business Analysis techniques to extract and communicate requirements with a wide userbase.

Click play on the below video for further support for your CV, personal statement and interview.

Sift and Interview Dates

The sift is due to take place from 17th June 2024. 

Interviews are likely to be held from the 1st July 2024.  

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.  

The selection process will be designed specifically for the role. As a result, your assessment will include:

• An Interview

This interview will be conducted face to face. Further details will be provided to you should you be selected for interview.

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

Your Technical Skills will be assessed against the Government Digital and Data Profession Capability Framework, which can be found here. Under section 3 - Business Analyst. 

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

For further information on Success Profiles visit our Careers website. 

Please note that VCA are unable to offer VISA sponsorship. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.