About the job

Job summary

Here at the Department for Levelling Up, Housing and Communities (DLUHC), we work on things that make a real difference to people’s lives.  
  
Whether it's through the homes we live in, the work of our local councils, or the communities we are all a part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you are thinking of joining us, there’s never been a more exciting time.  
  
The department has circa 3,500 staff who are based in 20 offices across the UK. 

We excited to have your interest in this role. We want you to join our team as a motivated team player, bringing your Business Analysis skills and techniques, and confidence to challenge and question to ensure successful delivery of a significant programme and new digital public services. This is a significant programme of change and complexity that would be perfect for a person who is ready for the challenge. 

 

The Electoral Integrity Programme is a Government Major Projects Portfolio Tier A ‘no fail’ programme, delivering the biggest set of changes to our electoral system in the last twenty years. The programme is delivering measures included in the Elections Act. This includes a substantial programme of secondary legislation, introduction of new digital services, significant changes to the existing Register to Vote digital service, and funding and change support for the electoral services teams in local authorities, who have responsibility for the day-to-day delivery of elections and electoral registration. 

You’ll join a supportive and engaging digital team that work effectively as one team to deliver successful digital services, with opportunity to grow your skills and knowledge, supported by a Senior Business Analyst, the digital team and wider community. 

We are interested in people that are passionate about agile working, caring about technology, know how to make projects succeed and people who believe that how you work is as important as what you deliver. 

We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work.

Job description

As a Business Analyst, you'll:

• champion critical work on ‘As Is’ and ‘To Be’ changes being made to elections and registration services 

• work with a wide range of internal and external stakeholders to understand their needs 

• influence decisions made by the Electoral Integrity Programme Digital Team and service development 

• work closely with product, service design, user research and delivery colleagues 

Person specification

As a Business Analyst, you’ll have:       

• business analysis skills to investigate and analyse business problems and viability whilst aligning to business strategy and objectives 

• strong relationship building and stakeholder management with ability to influence others and be a critical friend and use appropriate techniques for engagement 

• business process modelling skills to accurately represent IT system capabilities, conduct gap analysis, identify pain points and propose improvement opportunities 

• an understanding of business and user needs to write as quality user stories and validate these, with ability to analyse and refine user stories when required 

• awareness of testing stages, and use of scenario analysis, acceptance criteria and prototype feedback loops to validate and prioritise user needs 

• worked with data for problem solving and decision-making 

 

In addition, whilst not essential it would be nice if you have: 

• experience in an agile environment operating within a multidisciplinary team 

• prioritised work towards an agreed minimum viable product 

• Business Analysis related qualifications 

Benefits

Alongside your salary of £38,732, Department for Levelling Up, Housing and Communities contributes £10,457 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

We are for everyone

At DLUHC we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment and a working environment free from discrimination, harassment, bullying and victimisation.

We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.

 

We are for everyone

 

CV and Cover Letter Declaration

We recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called name blind recruitment.

Please remove references to your:

• name/title
• educational institutions
• age
• gender
• email address
• postal address
• phone number
• nationality/immigration status

Important - To apply for this role you will need to submit a CV and covering letter. These need to be merged into one document. When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter. There are further details in the Selection Process section further below in this advert. 

Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors.

 

At sift, through your CV and covering letter we will be assessing:

• Experience 
• Technical ability 

Please combine a covering letter with your CV, where the covering letter should be no more than 1 page, referencing what makes you a good fit for this role and how you meet the essential criteria. Please demonstrate your experience and how this relates to the advertised role within your CV. 

The interview will be of a blended nature consisting of the following success profiles elements:

• Technical
• Strengths 

In full the campaign will test the below Success Profile Elements: 

• Experience 
• Technical 
• Strengths

Experience questions will be based around the essential skills and criteria as listed in the job description.

Technical questions will be based around the essential skills and criteria as listed in the job description. 

The strength based questions will require natural responses from the candidates.

We do not consider direct CV applications – you must apply for this role via the application link on Civil Service Jobs:

Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign

SEO salary

• The salary for this role is £38,732 (National).
• For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable.

Benefits

Transfers across the Civil Service on or after 4 October 2018:

Any move to DLUHC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.

For further information about the benefits available to DLUHC employees, please see the attached Candidate Pack.

Location

Wolverhampton

Leeds

Birmingham

There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role. 

Sift and Interview dates

Sifting is envisaged to take place W/C 15.01.2024 with interview dates to be confirmed. All interviews are currently being held remotely via videocall.

Reserve List 

In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact recruitment@levellingup.gov.uk to be removed from the reserve list. 

Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the DLUHC candidate pack regarding nationality requirements and rules

Important note

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check and the process can take up to 8 weeks to complete.

Please note that successful candidates will need to pass the Security Check – this requires you to have been resident in the UK for the past 5 years. Please refer to the DLUHC Notes on Security Clearance section of our Candidate Pack for further information on Security Check (SC).

Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by DLUHC. Please see the Candidate Pack for further information on the Internal Fraud Database.

Candidate Pack Information

Please see attached Candidate pack for further information.

Internal Fraud Database

The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned.The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to DLUHC as a participating government organisations. DLUHC then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.

For more information please see- Internal Fraud Register

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.