About the job

Job summary

Are you an experienced Building Services Engineer? 

Do you want to work on one of the biggest Civil Service new build & refurbishment Projects? 

Have you longed for a role that really priorities your work life balance? 

If you’ve thought yes to all of them, then our BES Technical Assurance Manager role could really be for you! 

The BES (Building Engineering Services) Technical Assurance Manager is part of a small team of 4 who support the Construction & Fit Out Function within Change Delivery. They deliver the ‘intelligent client’ building services function on major capital new build and refurbishment projects.

They also support the Estates Lifecyle Maintenance and minor works projects across the HMRC estate.

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

Within the role of BES (Building Engineering Services) Technical Assurance Manager, you will provide technical building services support to estates for new build, refurbishment, minor projects, and operational requirements.

Working in project teams but also supporting our building management teams with technical advice in the operation of our buildings, you will liaise with professional consultants, hard FM suppliers and fit-out contractor teams to ensure our standards are achieved and delivered.

The role is responsible for providing (or reviewing and commenting on those provided by others) performance and design specifications, scope of works documents for building engineering services, along with reviewing equipment and environmental components for Estates Projects.
 
It will also include providing assurance standards and processes to ensure that building engineering services quality and compliance standards are achieved, and that they meet the requirements of the future asset operating model.

Person specification

The role has no direct line management responsibility but will operate within an operational structure in a project or programme environment, with the need to manage external consultants to facilitate this . 

Responsibilities will also include a view of third-party designs and assurance against technical design standards and specifications, with analysis of services performance data to deliver concise reports. 
 
Essential Criteria

• Extensive experience as a Mechanical Building Services Engineer in a commercial services consultancy practice or client building services function.
• Experience of commissioning of services installations for large modern office buildings.
• Good knowledge of current design and commissioning technologies and innovation trends relating to building services and other systems used in office developments.
• Experience in Performance Management and direction of external professional design consultants.
• Understanding of various Building Management Control systems and ability to propose best fit for building users.
• Experience in energy management and how to make a real difference in reducing building consumption.

Desirable Criteria

• Degree Qualified in Mechanical Building Engineering Services.
• Membership of CIBSE MCIBSE CEng
• If not already held, you must be willing to obtain CEng within 24 Months 

Security Check 

Successful candidate will be required to obtain Security Clearance SC level.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

How to Apply

As part of the application process you will be asked to complete a name blind CV, a 1000-word Personal Statement, and separate 250-word statement addressing the specified behaviour Making Effective Decisions. 

Your CV should cover your job history and will be scored against the roles and responsibilities outlined in the advert. 

The Personal Statement should provide evidence of the your work experience, successes/achievements and overcoming challenges, along with your view of how to achieve a work life balance.

Sift

In the event of a large number of applications being received an initial sift will be carried out against the Personal Statement and Behaviour - Making Effective Decisions.

At full sift your Behaviour Statement, CV, and your Personal Statement will be assessed with the successful candidates being invited to interview. 

We reserve the right to raise the score required at any stage of the process in order to manage numbers.

Interview

During the panel interview, your experience will be assessed, and you will be asked behaviour-based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. 

This is an example of a strengths-based question;

“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?” 

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

The Technical Questions will cover the range of the candidates experience of working on Mechanical Building Engineering Services. As well as looking at the candidates experience of working with stakeholders and to deadlines.

We reserve the right to raise the score required at any stage of the process in order to manage numbers.

Interviews will take place Face to Face.

Interview dates to be confirmed. 

A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Eligibility

To check that you are eligible to apply, review this eligibility information.

Important information for existing HMRC contractual homeworkers:

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Reasonable Adjustments 

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. 

If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible.

Diversity and Inclusion

At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.

For more information on how we make this happen, review this information on our culture and values

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. 

The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. 

Locations 

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

Security Update

For more information on the level of security checks we will carry out, review this information on security checks.

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Further Information

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process. 

Duplicate applications for the same vacancy will also be withdrawn.

Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk

Problems during the application process 

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. 

If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact hmrcrecruitment.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.   

Please use the subject line to insert appropriate wording e.g. Please re-open my application - 330534 & vacancy closing date 05/01/2024. Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.

For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.

Due to operational needs, these posts are full-time; however applicants who need to work a more flexible arrangement are welcome to apply. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.