About the job

Job summary

ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions.

The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. 

As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information.

Job description

Job Purpose

The role sits within the Information Technology and Delivery Directorate (ITDD), as part of the IT Service Management (ITSM) function. An Infrastructure Operations Engineer supports, manages, and maintains the core infrastructure that underpins production services. An infrastructure operations engineer is responsible for the preparation and support of IT operations solutions and services, physical or virtual. They do so according to industry and organisational best practices, standards, service requirements and Key Performance Indicators (KPIs) throughout the product life cycle.

About The Role

This is an exciting new role within the team and is essential to ensure we can meet the needs of the business going forward. You will be part of the team responsible for all of ONRs IT infrastructure, ensuring ongoing operational excellence and supporting the delivery of the pipeline of work and the IT digital strategy. It will require experience of Azure, Microsoft 365, Intune, network technologies and troubleshooting skills.

This is a largely hands-on role for an Infrastructure Engineer who is keen to develop their career, they will be given the help and support to develop their technical skills. Due to the business-critical operational requirements of the role, some out of hour’s work will be required to support the ONR Infrastructure.

Principal Responsibilities

At this role level, you will:

• Perform all routine tasks according to process, including daily operchecklists.
• Monitor infrastructure and applications services and take appropriate action to
• Use your networking knowledge to identify incidents and liaise with 3rd parties to resolve.
• Respond to escalations from 1st line/Service Desk and other IT teams Key Responsibilities
• Assist in the monitoring of all backup jobs.
• Assist in ensuring all 3rd party applications are packaged, deployed, and patched in line with business requirements.
• Assist in ensuring the Redgrave Court Incident Suite (RCIS) is operational with incidents given the highest priority.
• Be responsible for ensuring changes required are raised and processed in line with the ONR change process.
• Raise and implement opportunities for continuous service improvements and automation.

Line Management Responsibilities

None currently, however, at this level there could be an expectation to manage staff in the future.

Location / Travel

This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London), however, there is an expectation that attendance is required at the Bootle office on a regular basis.

ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing

Clearance Level

BPSS

Person Specification

ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact (ONR.Human-Resources@onr.gov.uk/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role.

ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below.

• have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve)
• be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and
• not already be employed by ONR.

Essential Qualifications

Successful applicants should hold or be willing to work towards within the first 12 months:

• ITIL Foundation V4
• MTA Cloud Fundamentals
• CompTIA A+

Person specification

Essential Skills/Job Related Expertise  

• Experience of supporting and monitoring of Microsoft Azure IaaS and PaaS
• Experience of supporting and monitoring of Microsoft 365 inc. Power Platform
• Active Directory and Microsoft Entra ID (Azure AD)
• Backup administration and monitoring (Microsoft, Veeam and AvePoint)
• Fundamental experience and understanding of network technologies (WAN, LAN, and Wi-Fi), including management of both DNS/DHCP.
• Experience of troubleshooting and resolving monitoring alerts
• Experience of using ITSM tools
• Support of ONRs audio visual equipment including Surface Hubs and Teams Rooms devices
• Working with multiple 3rd party suppliers to ensure incidents and requests are resolved or completed

For Further Information

For more information about this vacancy please contact Ian Joyce: 

ian.joyce@onr.gov.uk

Mob - 07586 474 033

 

Benefits

Alongside your salary of £35,191, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description.

How To apply

Please submit your application through the recruitment portal.

The closing date for receipt of applications is 31 January 2024 at 11:45pm

Your application should include:

• CV to include a full record of your education and professional qualifications and a full employment history.
• A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV.
• Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form.

Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable).

Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly.

Please note -  if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols.  We are currently unable to change this. 

Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage.

 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.