About the job

Job summary

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 7 employee network groups available to join or become an ally, these include LGBT+, FACES, Break the Stigma, Disability & Health, Part Time Workers, Women’s, and Carers.

We offer part-time time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career.

Our Structure

The Business Development Team (BDT) has wide ranging and diverse functions that support the whole of the Investigation and Enforcement Services (IES) directorate and its Director and Assistant Directors. The purpose and activities of the team continue to evolve to meet the changing needs of a growing directorate.

Location and Working Patterns

The role can be based in Birmingham, Cardiff, Croydon, Exeter, Ipswich, Leeds, London, Manchester, Newcastle, Nottingham and Stratford (London) Regular attendance will be required in accordance with the hybrid working model of 60% office attendance. Regular travel will be required in addition to meetings with stakeholders and other regulators. Occasional overnight stays may be required. The jobholder will be required to be flexible regarding the length and timing of the working day to meet the demands of the business.   

The post is available for full-time, part-time, flexible working and Job share working patterns.

Job description

The role of Senior Co-ordinator is broad and varied. You will be responsible for managing administrative processes relating to the running of the business and co-ordinating the provision of the services used by IES ensuring they are being managed and maintained. You will be first/second line manager to a small admin team, whilst reporting to both the Head of IES BDT and working closely with IES directors on occasion.

Responsibilities

As Senior Co-ordinator you will be responsible for:

• Management of admin team, ensuring work is completed correctly and supports the outcomes of the wider team.
• Managing procurement; creating and managing purchase orders and ensuring payments of invoices is done on time.
• Managing the reporting of benefits and efficiencies created by across the Directorate.
• Monitoring of services used by investigation teams (including Tracing agents, Equifax, Altia and data storage)
• Management of training budgets, conference and events for investigation teams and act as capability champion.
• The role of senior Local Records Officer for investigation teams.
• Co-ordinating reasonable adjustments, for staff, including processing and ordering of equipment.
• Co-ordinating and chairing cross directorate admin manager meetings to encourage best practice and information sharing across the Directorate.
• Supporting BDT colleagues in the delivery of Tier 2 audits for the directorate.
• Assisting in the distribution of communications on behalf of BDT and senior management.
• Assisting in the management of BDT shared inboxes, senior management diaries and co-ordination of meetings.
• Participating in local management activities, including business planning, risk management and recruitment, as required.

Person specification

The successful candidate will demonstrate:

• You will be an enthusiastic, adaptable person able to deal with competing priorities across diverse work streams. Adaptability and organisational skills are key.
• You will be able to independently manage your own workload to address peaks and troughs, whilst effectively managing deadlines and maintaining outputs.
• You will actively implement principles of Continuous Improvement by being open to innovation and new ideas, by contributing suggestions of your own and/or providing constructive feedback on the ideas or innovations of others.
• Excellent communication skills: both verbal and written, with the resilience to work confidently and communicate with colleagues across all grades.
• You will have a dedication to your own personal development and learning.
• Your ability to use MS Office tools will be strong and enable you to confidently draft and create content in collaboration with your team and senior leaders.
• Initially the role will involve the management of a small admin team of 5 people, in time this management responsibility is planned to decrease, and your role will pivot to involve more co-ordination of the general activity of Business Development Team.
• Whilst the post can be located at any of our offices, occasional travel to London will be required for the attendance of meetings.

Benefits

Alongside your salary of £28,842, Insolvency Service contributes £7,787 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Ability.

As part of the application process, you will be asked to complete a 500-word Personal Statement and Behaviour statements. Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be conducted using the Behaviour ‘Delivering at Pace’. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

After submission of your application you will be invited to complete a Civil Service Verbal Test/Civil Service Numerical Test/Civil Service Judgement Test. Please complete the online tests as soon as possible, the closing date for the tests is 23:55 on 28/01/24. If you fail to complete the online tests before the deadline your application will be withdrawn. Guidance for the tests will be available when you are invited to take the tests. The tests are administered online and accessed via the CS Jobs website.

We will assess your abilities, experience and behaviour as part of the sift process, if successful you will be invited to a short interview where we will assess your experience, strengths and behaviours. Full details of the selection process will be made available to shortlisted candidates once the sift has been completed.

Expected Timeline (subject to change)

• Sift – W/C:  29/1/24
• Interview – W/C:  12/02/24
• Location – TBC: Shortlisted candidates will be made aware of the interview location details

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Insolvency from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Transforming Workplaces

The Insolvency Service is currently delivering an exciting five-year transformation project that started in April 2022 which will define our future direction supporting a gradual migration to a Regional Centre model combined with smarter ways of working. As part of this, transforming our estate will align us with the government modernisation programmes making The Insolvency Service a great place to work.  

We are letting you know about our future plans because if you are joining the Insolvency Service and are recruited into an office over the next five years that is not one of the Regional Centres, you will be expected to move to one of the Regional Centres in the future. This move would not attract financial assistance.   

The 11 Regional Centres are : Birmingham, Cardiff, Croydon, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham and Stratford.

Hybrid Working

Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.

Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 60% in the workplace, which includes the office, site visits, court etc.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via insolvencyrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. 

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.