Associate Product Manager
UK Health Security Agency
About the job
Job summary
Job Title – Associate Product Manager
Profession- Product Management
Directorate – Technology
Full Time equivalent - 37.5 hours
No of Roles – 1
Contract Type – Permanent
Location – Hybrid
UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata,(averaged over a month) working at one of UKHSA's locations (Birmingham, Leeds, Liverpool, and London). Specialist or regional roles will be based at the appropriate UKHSA site. For certain roles, some additional flexibility may be possible, which will be agreed upon with the hiring manager based on individual requirements and business needs.
Working Pattern – Full Time / Hybrid Working
Grade & Salary – Grade SEO. National banding- £38,724 - £44,393 Inner London –£42,716- £48,068 Outer London - £40,721- £46,231
New entrants to the Civil Service are expected to start on the minimum of the pay band.
The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.
This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&C’s are found https://www.ukhsa.reed.com/.
Closing Date – 07/04/2024. 23:55pm. Unfortunately, late applications will not be considered
Interview Date – 01/05/2024 – 10/05/2024 Please note, these dates are subject to change.
Job description
We are looking for an Associate Product Manager to work within the Technology Business Partnering Team, which is part of UKHSA Technology.
The Technology Group vision is to protect the nation's health through technology; identifying, designing, developing, deploying, securing, and running reliable, credible and trusted IT services. We do this by delivering services which meet and maintain the Government Digital Service (GDS) Digital by Default Service Standard (https://www.gov.uk/service-manual/digital-by-default). And Technology Business Partnering is at the heart of that as we proactively partner, across UKHSA and beyond, to influence, design and deliver digital and technology products and services that underpin Agency objectives, and provide tangible, valued business and citizen health outcomes.
The Associate Product Manager is a key voice of product across Technology Business Partnering. They are embedded within the team, and it is their responsibility to create and prioritise requirements and ensure that the best product is developed to meet user needs.
As an Associate Product Manager, you'll help define, explain, and iterate a product vision that is compelling to your users, team and stakeholders. You’ll plan the work for multi-disciplinary teams helping to build out and deliver a product roadmap. Throughout the development of the product, you will be accountable for the quality of the product, ensuring that it meets both business and user needs.
Job Overview
The Associate Product Manager role is an excellent introductory role into Product Management.
The Associate Product Manager is a key voice of product across Technology Business Partnering. They are embedded within the team, and it is their responsibility to create and prioritise requirements and ensure that the best product is developed to meet user needs.
As an Associate Product Manager, you'll help define, explain, and iterate a product vision that is compelling to your users, team and stakeholders. You’ll plan the work for multi-disciplinary teams helping to build out and deliver a product roadmap. Throughout the development of the product, you will be accountable for the quality of the product, ensuring that it meets both business and user needs.
The Associate Product Manager is a decision maker within the team, often working with a range of colleagues to make collaborative decisions but with clear responsibilities for planning, decisions on user stories content and completion, acceptance criteria and prioritisation of the backlog.
Main Duties of the Job
As an Associate Product Manager, you will:
- Work across a portfolio of activity within a multidisciplinary team to deliver solutions iteratively and improve it through multiple delivery phases
- Work with key stakeholders and a wide range of business colleagues to identify needs and manage dependencies across the organisation
- Develop an understanding of the users’ needs and champion these in the design and delivery of your product
- Contribute to and iterate a product vision that is compelling to your users, team and stakeholders
- Develop and maintain a high-level roadmap that helps users, colleagues and partners understand the direction and priorities of the service
- Take ownership and management of the backlog in your portfolio by carrying out refinement activities to ensure the backlog supports the delivery of the right product and aligns with the product roadmap and wider priorities, making decisions based on evidence
- Work collaboratively with team members and users to create user stories, including acceptance criteria and validate prior to signing off
- Set measurable goals for your portfolio and report against these to demonstrate progress against stated benefits
- Represent the service to meet governance commitments including GDS service assessments
- Play an active role in the product manager community sharing your learning and celebrating progress made by other people and teams
- Be a proactive member of the Technology Business Partnering team, leading by example in our core values of Insightful, Impactful and Inclusive
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Person specification
Essential Criteria:
- Agile working: is aware of agile methodology and how to apply the agile mind-set to all aspects of their work.
- Lifecycle Perspective: understands the different phases of product delivery and is able to contribute to, plan or run these.
- Operational Management: understand the operational processes of running and maintaining a product or service.
- Problem Ownership: understands and identifies problems, analysing and helping to identify the appropriate solution.
- Product Ownership: captures and translates user needs into deliverables.
- Strategic Ownership: focuses on outcomes, not solutions. Gets the organisation and team to buy-in.
- User focus: understands users and can identify who they are and what their needs are based on evidence.
Technical skills being assessed:
- Product Ownership - you know how to use a range of product management principles and approaches. You can capture and translate user needs into deliverables. You understand how to define the minimum viable product and make decisions about priorities.
Desirable criteria:
- Previous experience of Government digital and GDS service standards.
Benefits
Alongside your salary of £38,724, UK Health Security Agency contributes £10,455 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Things you need to know
Selection process details
Selection Process
Stage 1: Application & Sift
This vacancy is using Success Profiles and will assess your Behaviours and Experience.
As part of the application process, you will be asked to provide a Statement of Suitability in no more than 750 words providing examples of how you meet the essential criteria. It should also detail what you and your experience can bring to the role. In the event of high application volumes, we will make an initial sift based on Product Management experience.
Please note: The system will allow you to write up to 1500 words but please do not exceed 750 words. We will not consider any words over and above this number.
Feedback will not be provided at this stage.
If you are successful at this stage, you will progress to interview.
Stage 2: Panel Interview
All applicants that progress to interview will be assessed on behaviours and experience through Success Profiles. You will be required to prepare a presentation for the interview. The interview will be conducted remotely via Microsoft Teams
The Behaviours tested during the interview stage will be:
- Working Together
- Delivering at Pace
- Making effective decisions
- Changing and Improving
Reserve List:
Candidates who pass the interview criteria but are not offered a post will be kept on a reserve list for 12 months and may be contacted if similar roles become available.
If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Benefits
- Alongside your salary of £38,724, UK Health Security Agency contributes £10,455 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- Range of health and wellbeing support
DBS - People working with government systems must complete Basic Personnel Security Standard (BPSS) checks which includes a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed for this role is BPSS however there may be a requirement for this role to be SC cleared and you should familiarise yourself with the criteria of security clearance.
This role is Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants. Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found at https://www.gov.uk/government/publications/nationality-rules This job is broadly open to the following groups:
- UK nationals
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the Republic of Ireland
- Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- Certain family members of the relevant EU, EEA, Swiss or Turkish nationals
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Government baseline personnel security standard
It’s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:
- life sentences
- arson
- sexual offences
- hate and terror offences
Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role
Complaint process:
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
Contact Details – Sophie.Rigney@reed.com
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.