About the job

Job summary

This position is based Nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Associate Product Lead Devices

Location: National

Closing Date: Tuesday 21st May

Interviews: Monday 3rd June

Grade: SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: National: £39,868 - £43,535 (which may include an allowance of up to £2,057).

London: £45,824 - £50,039 (which may include an allowance of up to £2,251).

Working pattern: Full-time, part-time, flexible working.

Contract Type: Permanent

Vacancy number: 86812

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Associate Product Lead Devices here at Justice Digital, to be part of our warm and collaborative End User Services and Devices team.

This role aligns against Associate Product Manager from the Government Digital and Data Framework

The EUCS team is part of Technology Services in Justice Digital, a modern and diverse workplace that promotes a healthy work-life balance and flexible working options.  They design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations. 

Associate Product Leads champion the delivery and continuous improvement of products, working closely with more senior Product Leads to define, own and solve problems. They use their technical understanding, as well as knowledge of user needs and business goals to frame problems and help set priorities. They are responsible for developing the vision for a product or product subset, engaging teams and stakeholders in the development of that vision over time and help to manage a product through its life cycle.  They may line manage other staff and support their professional development as well as be involved in recruitment. 

This can be an ‘entry level’ role for people looking to progress into product management who have previous experience in technical roles.

These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.

We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.

As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.

Find out more about the work digital Justice get involved in, see the online blog, https://mojdigital.blog.gov.uk/

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Play a key role in coordinating activities within a multi-disciplined team, following best practice, setting performance targets and ensuring KPIs are consistently achieved.
• Support the development and delivery of the product strategy and roadmap, acting as SME with a good technical understanding of End User Device products and services.
• Help to prioritise future requirements to create modern and efficient, enterprise-level EUC solutions and services that deliver value for money and enable the Ministry of Justice to meet its operational objectives across the UK.
• Deliver high quality results and support strategic decisions, within tight timescales.
• Develop and deliver continuous service improvements and work as part of a multi-functional team to create, refine and prioritise a product backlog of changes and enhancements.
• Discuss requirements with technical and non-technical audiences
• Maintain and publish all product documentation to a good quality and standard, including business requirements and user stories.
• Develop effective relationships with stakeholders and third party suppliers.
• Review operational ways of working and keep up-to-date progress records on activities.
• Working with internal teams and suppliers to identify resolutions to incidents and problem tickets and utilise this data to improve the product.
• Demonstrate good understanding of the most modern standards and practices for End User Devices and share with the wider team and Justice Digital community.
• Work collaboratively with other areas of EUCS and Justice Digital.

The Associate Product Lead will work collaboratively with:

• Service Owners
• Technical Architecture, Engineering and Service Operations teams
• 3rd party Service Managers, Project and Technical leads
• Senior Operations Managers within the EUC team
• Key MOJ stakeholders

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app.
• Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

Person Specification

Essential

• Good knowledge of Microsoft and other environments and the underpinning products and technologies including M365, MS Teams, SharePoint Online, Active Directory and Azure Active Directory.
• Able to act as the subject matter expert within the End User Device service area and be conversant with other complementary technologies and related products.
• Experience in working within multi-disciplined teams, with awareness of agile working practices and willingness to undertake continuous learning and development.
• You can identify, communicate, challenge and work within constraints.
• You have knowledge and broadly apply tools, terms and concepts in a variety of ways and be flexible, considering new ways of working and adapt to change.  
• You can identify and engage with users or stakeholders and use data and user research to underpin your decision making.
• Strong collaboration and partnership skills, with a proven ability to work as part of a wider technical team.
• Excellent stakeholder management skills at all levels.

Willingness to be assessed against  the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

How to Apply

Candidates must submit a CV and Cover Letter which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Communicating and influencing
• Working together
• Changing and improving
• Managing a quality service

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £39,868, Ministry of Justice contributes £10,804 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit a CV and Cover Letter which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Communicating and influencing
• Working together
• Changing and improving
• Managing a quality service

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.