GOVTALENT.UK

Assistant Head of Delivery (UKSV)

This opening expired 5 months ago.
Location(s):
Glasgow, York
Salary:
£53,400 to £59,700
Job grade:
Grade 7
Business area:
Other
Contract type:
Permanent
Working pattern:
Full-time, Part-time

About the job

Job summary

You will be a resourceful, self-starting leader, delivering excellent customer service in a fast-paced environment leading large communities to deliver high levels of performance using teaming and matrix management concepts.


Job description

Key Roles & responsibilities:

  • • Provide strong leadership, both personal and corporate, and embed a culture of learning in an environment of continuous learning.
    • Be an active member of the Senior Leadership Team, contributing to the wider Departmental agendas and providing visible, accessible and effective senior leadership, taking a personal lead in communicating messages with clarity and conviction.
    • Create and sustain effective relationships with key partners/stakeholders, to develop stronger working across UKSV to create powerful,
    purposeful partnerships.
    • In your membership of Senior Leadership Teams, role model exceptional leadership, working flexibly across boundaries, building capability in line with Professional Standards and undertaking regular activity to build and sustain engagement.
    • Demonstrate strong and effective change management; and be accountable for the delivery and quality of activity in your area.
    • Through your behaviour and ways of working make UKSV an inclusive place where people can be at their best.
    • The effective implementation of cross skilled and graded delivery teams within UKSV, whilst enabling transformation and embedding a
    continuous improvement culture.
  • • Coach and mentor staff continuously and be a strong visible role model , development and people focused performance.
    • Develop and deliver the UKSV Operational Delivery Plan during a period of significant change. The effective delivery of the UKSV Operational Delivery Plan should be used to meet service, delivery and budget targets.
    • Ensuring the successful delivery of UKSV qualitative and quantitative requirements.
    • Supporting with narrative at Board Meetings, Senior Meetings and Customer engagement to ensure the entire delivery performance is
    understood and not focused solely on Key Performance Indicators but on the balanced scorecard metrics.
    • Work closely with the Workflow team to ensure the flow of work enable UKSV to meet Customer Requirements Lead through your coaching skills staff engagement and professional development.
    • Engage with staff to ensure their satisfaction and engagement continues to improve as measured by staff survey during a period of significant change.
    • Support the Head of Delivery as the demanding/intelligent Customer to ensure transformation programmes are successfully operationally
    embedded within UKSV and solutions are fit for purpose to meet business needs.
    • Ensure effective performance management, workforce and succession planning and talent management is in place and all staff are engaged in this. 

Person specification

As  Assistant Head of Delivery within UK Security Vetting, we are looking for people who have the following expertise and attributes:

  • Responsible, articulate and motivated. 
  • A catalyst for change who is at ease in a fast-paced environment. 
  • Ability to establish and maintain strong relationships at all levels in the organisation.
  • Ability to take a holistic view, adopting a Government wide perspective when assessing problems. 
  • Ability to set a common vision and influence others in moving toward it.
  • Flexible and adaptable; able to work in ambiguous situations.
  • Resilient and tenacious with a propensity to persevere. 
  • Forward looking with a holistic approach when assessing problems. 
  • Confidence in providing constructive challenge to senior management. 
  • Confidence in making difficult decisions, ensuring all relevant expectations are sought

 Essential:

  • A good understanding of Vetting Processes.
  • A good understanding of the Vetting Decision Framework.
  • Able to deliver at pace to meet KPIs.
  • An effective Change Agent.

Desirable:

  • Confident using Google Workspace.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Benefits

Alongside your salary of £53,400, Cabinet Office contributes £14,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application process:

As part of the application process you will be asked to provide a 500-word personal statement and a name-blind (anonymous) CV.

You will also be asked to provide a 250-word statement on the Behaviours Leadership, Making Effective Decisions and Managing a Quality Service. 

At the sift stage you will be assessed on the Behaviour and Experience elements of the Success Profiles.

Should a large number of applications be received, an initial sift may be undertaken using the lead behaviour of Leadership as well as the Personal Statement. 

Selection process

At interview, you will be assessed on the Behaviours & Experience elements of the Success Profiles. 

The Behaviours being assessed are Leadership, Making Effective Decisions & Managing a Quality Service. 

Expected timeline (subject to change)

Expected sift date – 24/04/2024
Expected interview date/s – 07/05/2024
Interview location - Google Meets video conferencing.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at:https://www.childcarechoices.gov.uk

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
  • Complete the ‘assistance required’ section in the ‘personal information’ page of your application form to provide information we should be aware of that will enable us to support you further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to  Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government

      Further information

      If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

      Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

      For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting 

      Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.



      Feedback will only be provided if you attend an interview or assessment.

      Security

      Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

      See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

      Nationality requirements

      Open to UK nationals only.

      Working for the Civil Service

      The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

      We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

      Added: 5 months ago