About the job

Job summary

Do you want to play a pivotal role protecting consumers and making a positive impact on businesses and the UK economy?

If you want to work for the public good in an area with a high level of responsibility, where the work is high profile, join the Consumer Protection and Markets team at the Competition and Markets Authority (CMA).

About the CMA

We help people, businesses, and the UK economy by promoting competitive markets and tackling unfair behaviour. Our work is wide ranging, ambitious and often new and challenging.

You can read more about working at the CMA in our candidate pack.

Job description

As a key member of the Consumer Protection team, you will have an important role identifying breaches of consumer protection law and implementing remedies to tackle them.

You can expect to be involved in:

• Monitoring compliance with remedies
• Investigating non-compliance with remedies
• Taking action to enforce compliance with remedies
• Advising on the effective design and implementation of remedies
• Reviewing remedies that may need to be varied, superseded or revoked

You will also lead, manage and develop team members, creating a learning and development culture which builds individual and team capability to deliver projects and programmes and lead the team through taking on new functions.

You will also have regular engagement with senior colleagues across the CMA and with external stakeholders.

Person specification

It is essential that you can provide evidence and examples for each of the following selection criteria in your application. For tips on how to make the most your application, please have a look at our guidance document.

Essential:

• A track record of leading, managing and delivering complex projects with defined resources and to tight timescales and a proven ability to provide thought leadership, combining policy or compliance experience. (Lead Criteria)
• Experience of effective and inclusive team leadership, recognising diversity and with the ability to manage and develop high-calibre staff by providing high quality coaching and feedback. (Lead Criteria)
• A track record of building strong relationships and working effectively with internal and external stakeholders to deliver high quality outcomes.
• Excellent communication and representation skills (both oral and written) with experience of negotiating and exerting influence with senior decision makers.

Desirable:

• Relevant knowledge of economics, competition law, or finance.
• Undergraduate degree or similar equivalent qualification.

Benefits

Alongside your salary of £78,600, Competition & Markets Authority contributes £21,222 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

The selection process will comprise of the sift (CV & application review) and interview.

An initial sift based on lead criteria 1 and 2 may be held if a large number of applications are received.

If your application then progresses to a full sift, all elements of the essential criteria listed under Person Specification of the role profile will then be considered.

The sifting dates are 30th July to 2nd August 2024.

If your application is successful, you will be invited to attend an interview.

This will be a 45-60 minute panel interview, where you will be asked behaviour-based questions based on the behaviours and experience specified in the role profile.

Interviews will be held on MS Teams/face to face in London.

You will also be asked to prepare a presentation to deliver at the start of the panel interview. 

You will be notified via email to log-in to your Civil Service Account to book your interview slot. You will then be sent an email with full details of your arrangements for interview.

Interviews will be held between 12th to 16th August 2024

Reasonable adjustments

We want to make sure no one is at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process.

For example, you may need wheelchair access at interview, or if you are deaf, a Language Service Professional. You might also require additional time to complete a timed assessment or a sign language interpreter to support with the relaying of information.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.